Michael's Subaru of Bellevue
Bellevue, WA
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The team was courteous and knowledgeable. They were able to troubleshoot and resolve the issue. The cost to remediate the issue was very reasonable. They were able to troubleshoot and resolve the issue. The cost to remediate the issue was very reasonable. More
Marcello and Michael's Subaru team in the service department provided excellent customer service in repairing a leak in one of my tires even though I brought my vehicle in shortly before closing, and department provided excellent customer service in repairing a leak in one of my tires even though I brought my vehicle in shortly before closing, and two days before Thanksgiving as well. Despite me coming in at the last minute they provided top-notch customer service, especially in a time of urgency after what I suspect was a long day. My vehicle does not have a spare tire and without their help I likely would have been stranded on Thanksgiving. Thank you for your dedication. Keep up the great work! More
I recently purchased a Subaru Crosstrek Sport from Michael Subaru in Bellevue, and I can honestly say it was the best experience I've ever had at a dealership! After searching for a vehicle that could Michael Subaru in Bellevue, and I can honestly say it was the best experience I've ever had at a dealership! After searching for a vehicle that could take me anywhere, I knew the Crosstrek was the perfect fit for my needs. From the moment I walked in, Michael, my sales representative, was incredibly helpful and attentive. He took the time to understand what I was looking for and guided me through the entire process with kindness and professionalism. The entire staff was fantastic and welcoming to my family, which made our visit even more enjoyable. What really stood out was the follow-up support I received. I got a call inviting me back for a training session on all the features of my new Crosstrek, ensuring I feel comfortable and knowledgeable about my vehicle. It’s clear that they truly value their customers and want to ensure we have a great experience. If you’re in the market for a new car, I highly recommend visiting Michael Subaru in Bellevue. They made this car-buying experience truly unforgettable! Thank you, Michael and the team! More
Took a chance this past Tuesday morning on getting an oil change without an appointment after a week of major power outages in my area. Thought it would either be a long wait for a spot on Tuesday or tha oil change without an appointment after a week of major power outages in my area. Thought it would either be a long wait for a spot on Tuesday or that I would have to schedule for a future day. Too my surprise Michael's was able to get me in right away! And only a 45 minute wait!! Thank you Michael's you made my day! HAPPY THANKSGIVING More
I've been a customer at this dealership since long before it was Michael's. There was a rough few years before the current ownership where both myself and family members and bad enough experiences that I nev it was Michael's. There was a rough few years before the current ownership where both myself and family members and bad enough experiences that I never planned on going back. Issue's were not related to the sales staff. However, my faith has been restored, thanks to Diane handling the sales side and Jake on the finance side. It was the shortest, smoothest, most honest experience I've ever had. Whatever changes Lithia has made with their ownership seem to be very positive and I will now be suggesting to friends and family to revisit Michael's. Thank you! More
Marcello/Kevin/Isaac are the best service advisors I've ever had. I appreciate everything they do for me and my family and I know all my Subarus are in great hands with them. ever had. I appreciate everything they do for me and my family and I know all my Subarus are in great hands with them. More