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Michael's Subaru of Bellevue

Bellevue, WA

4.9
411 Reviews

15150 SE Eastgate Wy

Bellevue, WA

98007

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Showing 412 reviews

March 03, 2021

Jason makes the whole process enjoyable by working with us on what we can afford, getting us the car we really want, and responds to emails promptly making it easy to decide on the pricing and car models b More

by Kimberly24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Takahashi
Mar 08, 2021 -

Michael's Subaru of Bellevue responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Michael's Subaru of Bellevue Team

January 07, 2021

Tim Hunley is an outstanding salesperson! I’ve bought 3 new Subarus from him over a 20 year period! Honest, Reliable & and a pleasure to work with! More

by vacakelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anastasia
Jan 12, 2021 -

Michael's Subaru of Bellevue responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Michael's Subaru of Bellevue Team

December 19, 2020

I found the service for routine maintenance on my Subaru Forester very good, quick, and efficient. However I had the same service done in another town for half the cost. The price of 2 filters seemed very More

by barbara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Isaac
Dec 23, 2020 -

Michael's Subaru of Bellevue responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Michael's Subaru of Bellevue Team

Dec 23, 2020 -

barbara responded

Yes, I was happy with the service I received for a routine oil and lube job but I did think the price was quite high. I say this because for the past few years when I lived in North Bend I had this same service performed at North Bend Chevrolet (formerly Chaplins from whom I bought my Subaru Forester) and the price charged was about half of what Michael's charged for similar service. I don't doubt that I needed the 2 air filters that were replaced but I thought the prices for doing those replacements were quite high also.

November 22, 2020

Very happy with my experience at Michael's Subaru of Bellevue and highly recommend Darrold the salesperson who handled my leasing of a 2021 Subaru Outback. Darrold was able to quickly understand my need More

by FirstTimeSubaruBuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrold Baker, Shelby Wilson
Nov 25, 2020 -

Michael's Subaru of Bellevue responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Michael's Subaru of Bellevue Team

November 04, 2020

The showroom was very clean and well organized and all wore masks . The saleperson was helpful, no pressure, went above and beyond his job to make me happy. He was very helpful in my decision, even after More

by Pitiful
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malid, DJ, Lori, and Tim
Nov 09, 2020 -

Michael's Subaru of Bellevue responded

It is very kind of you to write us such a nice review. We're proud to offer our customers a pressure-free shopping experience, and I'm glad to hear that was the case for you on your recent visit to Michael's Subaru of Bellevue. Thank you so much for your business and please let us know if there's anything else we can do for you. Michael's Subaru of Bellevue Team

October 27, 2020

The Assistant Service Manager made me feel at ease. He explained things well, offered me a good deal, and was upfront about what needed to happen right then and there. I was able to use a loaner and also More

by Michelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott
Oct 29, 2020 -

Michael's Subaru of Bellevue responded

Thank you so much for taking the time to share your feedback with us, Michelle. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Michael's Subaru of Bellevue Team

October 26, 2020

We needed to get some service on our car and from ease of booking to the efficient appointment, the experience was great! They even supplied me with a breakdown of all things they checked and what each level More

by Sam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holden
Oct 29, 2020 -

Michael's Subaru of Bellevue responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Michael's Subaru of Bellevue Team

September 14, 2020

We had a really bad experience at this dealership. The sales rep quoted a 23.8K "out the door" price for a used Subaru. However, this was actually a 30.8K price tag - he had subtracted $7000 downpayment w More

by subarufan123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin
Sep 16, 2020 -

Michael's Subaru of Bellevue responded

We appreciate you taking the time to share your experience. The vehicle-buying experience should be an exciting one, and it appears that we managed to fall short of that with you. We would like to learn more about your visit, so please feel free to reach out at your convenience. We look forward to working with you on this soon. Kirstin King, Guest Relations Manager, kking@michaelsautomotivegroup.com

September 02, 2020

Knew what we wanted going in. Hieu got exactly what we wanted! No pressure for something I didn't want or need. Everyone was nice and friendly. Repeat customer. More

by Brandon McKee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hieu
Sep 06, 2020 -

Michael's Subaru of Bellevue responded

Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Michael's Subaru of Bellevue Team

August 20, 2020

Michael's has friendly environment. That is most important to me. Making a good deal was quick and painless. I'm a repeat customer. First car purchases 20 years ago :) More

by PeteS
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All
Aug 25, 2020 -

Michael's Subaru of Bellevue responded

Pete, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Michael's Subaru of Bellevue Team

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