Michael's Subaru of Bellevue

Dishonest, Stated I needed a new transmission for $11,000, then changed it to a Torque Converter for $3000, then added fluid and charged me double (charged $31 but should of been $16/quart). Turned $11,000, then changed it to a Torque Converter for $3000, then added fluid and charged me double (charged $31 but should of been $16/quart). Turned out the transmission was fine once fluid was filled. Failed to call me when promised, and didn't tell the truth. HORRIBLE EXPERIENCE. More

I purchased a Crosstrek at Michael's Subaru of Bellevue. Quinton helped me. I rate Quinton at 5 and/or the highest rating you can give. He was informed about the product he was selling. He was very help Quinton helped me. I rate Quinton at 5 and/or the highest rating you can give. He was informed about the product he was selling. He was very helpful, too. I also rate the dealership at 5 and/or the highest rating you can give. Every staff member that I interacted with was courtesy, friendly, and very accommadating. Thank you! LOVE MY SUBARU CROSSTREK. Debra Wichterman More

A service consultant immediately checked me in and explained necessary tasks they would perform. He requested free rides for drop-off and pickup. No waiting in line at all. Great Services explained necessary tasks they would perform. He requested free rides for drop-off and pickup. No waiting in line at all. Great Services More

Hieu was super easy to work with. Not pushy at all, and provided excellent information about the options available and how the process would work. While I was waiting for my car to ar Not pushy at all, and provided excellent information about the options available and how the process would work. While I was waiting for my car to arrive, he kept me up to date on the order status and expected delivery date. I will definitely come back to this dealership specifically next time I am buying a Subaru. More

John Goodfellow made my experience seamless and painless. Thanks to John and Jake for providing excellent customer service. Thanks to John and Jake for providing excellent customer service. More

My wife and I went in to look at purchasing a new or used Subaru. We were helped by a young gentleman, Whitacker Ponti. He was extremely knowledgeable in all the different vehicles and features, current mark Subaru. We were helped by a young gentleman, Whitacker Ponti. He was extremely knowledgeable in all the different vehicles and features, current market conditions, etc. He was also very personable and transparent, the way it should be. We did not end up buying a vehicle that day, so Whitacker kept tabs on a few other vehicles online and would call/message me whenever there were updates. It was very refreshing experience given what car shopping often feels like, and I would summarize it as ALL AROUND EXCEPTIONAL SERVICE. My wife and I ended up finding a vehicle (different make) at another dealership, so we did not purchase through Michael's Subaru unfortunately. But I would absolutely go back, and would highly recommend this place, and Whitacker specifically, to anyone shopping for a vehicle in the Seattle/Bellevue area. More

Isaac was so very helpful in getting our car in as soon as they could, arranging for a ride home and back, and repairs were done the same day. We appreciate Michael's Subaru meeting our needs in keeping o as they could, arranging for a ride home and back, and repairs were done the same day. We appreciate Michael's Subaru meeting our needs in keeping our car in good repair. More

Hieu was a pleasure to work with, kept us informed of what was going on but didn't pressure us in anyway. He even found a car for us in 2 weeks rather than the normal 2 months! Would work with Hieu again what was going on but didn't pressure us in anyway. He even found a car for us in 2 weeks rather than the normal 2 months! Would work with Hieu again anytime. More

Mike was wonderful! Such a pleasant and friendly person. A pleasure to deal with, would recommend my friends and family to see him. Everyone at the dealership was fantastic, could not ask for a better exp A pleasure to deal with, would recommend my friends and family to see him. Everyone at the dealership was fantastic, could not ask for a better experience! Thank you! More

Michael's Subaru was one of the easiest buying experiences I've had. I've owned seven vehicles and two motorcycles, and this was the second best buying experience, only behind Tesla where I did ev experiences I've had. I've owned seven vehicles and two motorcycles, and this was the second best buying experience, only behind Tesla where I did everything online and didn't deal with anyone. It was an excellent process from start to finish. I stopped in on a Saturday morning and wasn't bombarded with sharks. I browsed the lot, and went into the office where I met Tim. I test drove an Outback as they appraised my trade. Their trade offer was fair but just under what I wanted so we met in the middle and made a good deal for both parties. I put a deposit on the car and came back two days later with my wife. We submitted our financial information online before picking up the vehicle, so all the paperwork was ready before our pickup appointment. It took 25 minutes from the time we entered the dealership to the time we drove off in the vehicle. The salesmen and finance manager weren't pushy at all and made the process enjoyable instead of miserable like so many other dealers. They didn't ask me to write any review but this was a rare enough car buying experience that it's easy for me to highly recommend Tim & this Subaru dealer to anyone. More