Michael's Subaru of Bellevue

My wife and I went in to look at purchasing a new or used Subaru. We were helped by a young gentleman, Whitacker Ponti. He was extremely knowledgeable in all the different vehicles and features, current mark Subaru. We were helped by a young gentleman, Whitacker Ponti. He was extremely knowledgeable in all the different vehicles and features, current market conditions, etc. He was also very personable and transparent, the way it should be. We did not end up buying a vehicle that day, so Whitacker kept tabs on a few other vehicles online and would call/message me whenever there were updates. It was very refreshing experience given what car shopping often feels like, and I would summarize it as ALL AROUND EXCEPTIONAL SERVICE. My wife and I ended up finding a vehicle (different make) at another dealership, so we did not purchase through Michael's Subaru unfortunately. But I would absolutely go back, and would highly recommend this place, and Whitacker specifically, to anyone shopping for a vehicle in the Seattle/Bellevue area. More

Isaac was so very helpful in getting our car in as soon as they could, arranging for a ride home and back, and repairs were done the same day. We appreciate Michael's Subaru meeting our needs in keeping o as they could, arranging for a ride home and back, and repairs were done the same day. We appreciate Michael's Subaru meeting our needs in keeping our car in good repair. More

Hieu was a pleasure to work with, kept us informed of what was going on but didn't pressure us in anyway. He even found a car for us in 2 weeks rather than the normal 2 months! Would work with Hieu again what was going on but didn't pressure us in anyway. He even found a car for us in 2 weeks rather than the normal 2 months! Would work with Hieu again anytime. More

Mike was wonderful! Such a pleasant and friendly person. A pleasure to deal with, would recommend my friends and family to see him. Everyone at the dealership was fantastic, could not ask for a better exp A pleasure to deal with, would recommend my friends and family to see him. Everyone at the dealership was fantastic, could not ask for a better experience! Thank you! More

Michael's Subaru was one of the easiest buying experiences I've had. I've owned seven vehicles and two motorcycles, and this was the second best buying experience, only behind Tesla where I did ev experiences I've had. I've owned seven vehicles and two motorcycles, and this was the second best buying experience, only behind Tesla where I did everything online and didn't deal with anyone. It was an excellent process from start to finish. I stopped in on a Saturday morning and wasn't bombarded with sharks. I browsed the lot, and went into the office where I met Tim. I test drove an Outback as they appraised my trade. Their trade offer was fair but just under what I wanted so we met in the middle and made a good deal for both parties. I put a deposit on the car and came back two days later with my wife. We submitted our financial information online before picking up the vehicle, so all the paperwork was ready before our pickup appointment. It took 25 minutes from the time we entered the dealership to the time we drove off in the vehicle. The salesmen and finance manager weren't pushy at all and made the process enjoyable instead of miserable like so many other dealers. They didn't ask me to write any review but this was a rare enough car buying experience that it's easy for me to highly recommend Tim & this Subaru dealer to anyone. More

BLUF: For a great car buying experience visit Yeng Moua at Michael's Subaru of Bellevue. Yeng took great care of us from start to finish. He was always a consummate professional even during the price n at Michael's Subaru of Bellevue. Yeng took great care of us from start to finish. He was always a consummate professional even during the price negotiation phase. The best part of my experience was Yeng Moua taking fantastic care of me throughout the deal. I first took a test drive of the car and took several weeks to shop different dealerships and test drive models at Subaru dealerships in the area. None of my experiences matched my experience at Michael's Subaru of Bellevue. I returned, took the car out once more and returned ready to make a deal with Yeng. Yeng was straightforward and true to his word. The deal was transparent and no hassle. The bargaining process concerning price was the best part. It was an easy process of negotiation. Yeng's primary concern was customer satisfaction, even with price. Yeng and the team ensured everyone won, and this is a difference worth choosing Michael's of Bellevue as your dealership. The process was just as smooth when it came time to discuss additional options and protections for my new purchase. Yeng handed us off to Jake for completing this part of the process. Jake took us through the nuances of every coverage and flexibility each would provide. Michael's added complimentary coverages and emphasized the importance of customer satisfaction to their family brand. After we finished with coverages and other paperwork, Yeng welcomed me to my new WRX. Fully fueled, detailed (cleaned), and ready for the road! WOW! I've purchased Audis, BMWs, Toyotas, Pontiac, I've purchased motorcycles and none of those purchases were as smooth and awesome as this one. I haven't even mentioned the phenomenal machine they sold me. Thanks Yeng! Go see Yeng, be treated fairly, get a great deal, and the ride that's just right for you. More

Jason makes the whole process enjoyable by working with us on what we can afford, getting us the car we really want, and responds to emails promptly making it easy to decide on the pricing and car models b us on what we can afford, getting us the car we really want, and responds to emails promptly making it easy to decide on the pricing and car models before entering the dealership! He’s also super personal and really makes the process feel comfortable and like he cares about us as people. I have to add, he put our roof rack on during a hail storm. He’s the real MVP here! More

Tim Hunley is an outstanding salesperson! I’ve bought 3 new Subarus from him over a 20 year period! Honest, Reliable & and a pleasure to work with! new Subarus from him over a 20 year period! Honest, Reliable & and a pleasure to work with! More

I found the service for routine maintenance on my Subaru Forester very good, quick, and efficient. However I had the same service done in another town for half the cost. The price of 2 filters seemed very Forester very good, quick, and efficient. However I had the same service done in another town for half the cost. The price of 2 filters seemed very high as well. More

Very happy with my experience at Michael's Subaru of Bellevue and highly recommend Darrold the salesperson who handled my leasing of a 2021 Subaru Outback. Darrold was able to quickly understand my need Bellevue and highly recommend Darrold the salesperson who handled my leasing of a 2021 Subaru Outback. Darrold was able to quickly understand my needs over the phone and followed up with the recommendation that satisfied all my needs, while finding a competitive leasing deal I'm very happy with. I was able to very quickly make up mind to proceed with the purchase/leasing. During the onsite visit, I got the impression from Darrold that Michael's Subaru is a very reputable and large business, and definitely the right dealership for me to get my Outback. I highly appreciate the help I have got at the dealership! I also highly recommend Shelby, the Finance Manager. She explained me very well all the options available for the lease and I was able to quickly select packages to add. Thanks again for the very friendly and professional services that I've got at Michael's Subaru of Bellevue! More