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Michael's Subaru of Bellevue

Bellevue, WA

4.8
186 Reviews

15150 SE Eastgate Wy

Bellevue, WA

98007

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Showing 186 reviews

November 08, 2024

Trustworthy, professional, good customer care, explained problems, helped me out with loaner. Apologetic for the wait. More

by molly.houtchens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holden
Nov 11, 2024 -

Michael's Subaru of Bellevue responded

Thank you for sharing your experience with us at Michael's Subaru of Bellevue! We're glad to hear our team provided trustworthy and professional service, along with a loaner car. We appreciate your patience during the wait and are here if you need anything else!

November 07, 2024

Nancy Novak was a excellent car representative. O our test drive she clearly explained any number of features which were on the car. She explained extra options available but was not pushy. Overall More

by jim.barry51
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nancy Novak
Nov 07, 2024 -

Michael's Subaru of Bellevue responded

It’s great to hear about your experience, Jim! Thank you for recognizing Nancy Novak for her excellent service. We're glad she could provide such a positive and informative test drive experience. We appreciate your feedback and look forward to seeing you again!

November 07, 2024

I bought my car there nearly 8 years ago and have been pleased with the dealership. More

by Karen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Kadem
Nov 08, 2024 -

Michael's Subaru of Bellevue responded

Thank you for sharing your long-term experience, Karen! We're so happy to hear that you've been pleased with us over the years. Your continued trust means a lot, and we look forward to assisting you for many more years to come!

November 07, 2024

This service visit involves the parts & service departments coordinating. My 1 year check up and accessory repair were completed in about an hour…much faster than I expected. More

by shmandroo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Nov 08, 2024 -

Michael's Subaru of Bellevue responded

Thank you for sharing your experience! We’re glad to hear that the coordination between our parts and service departments made your visit quick and efficient. We always aim to exceed expectations, and we look forward to assisting you again in the future!

November 06, 2024

Buying a new car can be intense and it is a lot of money but the process felt easy and worked with us to meet our needs. More

by Meg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Diane Baldwin
Nov 07, 2024 -

Michael's Subaru of Bellevue responded

Thank you for sharing your experience, Meg! We're so happy to hear that the process felt easy and that we could work with you to meet your needs. Congratulations on your new car, and we look forward to assisting you again in the future!

November 05, 2024

I had the most wonderful experience Diane Baldwin was so kind and actually listen to what I needed and what my budget was. I was very overwhelmed at this time but She helped me stay on track and made my More

by Sarahmohammad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Also the finance guy can’t remember his name but he was awesome as well, Diane Baldwin
Nov 05, 2024 -

Michael's Subaru of Bellevue responded

It’s fantastic to hear about your wonderful experience, Sarah! We're so glad Diane Baldwin was able to make your purchase feel calm and enjoyable, especially during what sounds like a busy time for you. It’s great that she listened to your needs and helped you find the perfect Subie. We truly appreciate your kind words and recommendation! We look forward to seeing you again soon and hope you continue to enjoy your new ride.

November 05, 2024

Can I just say Michaels Subaru service department is some of the nicest and most knowledgeable and considerate people to deal with? They make the experience of owning a great car that much better. More

by tlacenski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby
Nov 06, 2024 -

Michael's Subaru of Bellevue responded

We can’t thank you enough for your kind words! It’s wonderful to hear that our service department made such a positive impact on your experience. We pride ourselves on being knowledgeable and considerate, and we’re thrilled to know that helped make owning your Subaru even better. We look forward to seeing you again at Michael's Subaru of Bellevue!

November 05, 2024

Ali provided a friendly and helpful customer experience and exceeded my expectations for service on a day where the service department was short-staffed. More

by anitacech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Nov 06, 2024 -

Michael's Subaru of Bellevue responded

We’re so glad to hear that Ali went above and beyond for you, Anita! Knowing he provided such friendly and helpful service, even on a busy day, truly means a lot. Thank you for sharing your experience with Michael's Subaru of Bellevue, and we look forward to serving you again in the future!

November 05, 2024

Reception was well organized and efficient and the service was performed promptly with excellent communications More

by Rob.jenison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 06, 2024 -

Michael's Subaru of Bellevue responded

Rob, we’re delighted to know that our team provided organized, efficient reception and clear communication throughout your service. It’s great to hear everything was handled promptly. We appreciate your support and look forward to welcoming you back to Michael's Subaru of Bellevue!

November 04, 2024

We are very happy with our new Subaru Forester! After a week we have had the opportunity to drive our new car and everything is working great! We are extremely pleased with the help we got from Sha More

by N7BK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantel Williams
Nov 04, 2024 -

Michael's Subaru of Bellevue responded

It's fantastic to hear that you're enjoying your new Subaru Forester and had a great experience with Shantel at Michael's Subaru of Bellevue! We appreciate the feedback and are here if you need anything in the future.