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Michael's Subaru of Bellevue

Bellevue, WA

4.9
420 Reviews

15150 SE Eastgate Wy

Bellevue, WA

98007

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Showing 420 reviews

November 01, 2024

I bought a Ascent Turing from the dealer. The overall purchase experience is really smooth. It was the 2nd time I buy a Subaru from the dealer, so we skipped a bunch of details when going thr More

by Hotlcl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James DeGranville
Nov 01, 2024 -

Michael's Subaru of Bellevue responded

Thank you for choosing Michael's Subaru of Bellevue again and sharing your experience! We're glad to hear that our finance manager could assist in resolving the concerns. Enjoy your new Ascent Touring, and we look forward to serving you better next time!

November 01, 2024

The service was very efficient as well as thorough. I appreciate that only necessary services are recommended and encouraged. Ali was my service manager and he was excellent. He is personable, a cle More

by Susan.heikkala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali in Service Department
Nov 04, 2024 -

Michael's Subaru of Bellevue responded

Susan, thank you for sharing your experience with us at Michael's Subaru of Bellevue! We're delighted to hear that Ali provided excellent service and made the process enjoyable. We appreciate your feedback and look forward to serving you again in the future!

November 01, 2024

We had a last minute issue with battery. You got us in ahead of our regular appointment. Holden and the technician got us fixed up and out the same day! Many thanks More

by LJW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holden, service writer
Nov 01, 2024 -

Michael's Subaru of Bellevue responded

LJW, it’s fantastic to hear that Holden and our technician could accommodate your last-minute battery issue at Michael's Subaru of Bellevue! We're glad you were able to get back on the road the same day. Thank you for your kind words, and we look forward to seeing you again!

October 31, 2024

II purchased my car at this dealership 7 years ago and have always been pleased with the service.. The men who have checked me in have always been professional and friendly. More

by peggymickelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The 2 men who have always checked me in for the servicing have been polite, professional and great about answering my questions.
Oct 31, 2024 -

Michael's Subaru of Bellevue responded

Peggy, thank you for being a loyal customer of Michael's Subaru of Bellevue! We're delighted to hear that our team has consistently provided professional and friendly service over the years. We look forward to continuing to serve you in the future!

October 30, 2024

Good service crew, on time, helpful recommendations for additional service. Obnoxious survey requirements. Thank you More

by annewfox
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali in service
Oct 31, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your feedback! We're glad to hear that our service crew at Michael's Subaru of Bellevue provided timely and helpful assistance. We appreciate your input regarding the survey requirements, and we'll be sure to take it into consideration.

October 29, 2024

Always great service. Appreciate the consistency. My go to for all service needs for my current and prior Subaru. More

by Oswald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
Oct 30, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your kind words, Oswald! We truly appreciate your loyalty and are glad to hear that you consistently receive great service for your Subaru. We look forward to helping you with all your future service needs!

October 29, 2024

Outstanding service with many updates of progress while waiting. They take great care of my Outback. . More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hieu Nguyen
Oct 30, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your feedback, John! We're thrilled to hear that you received outstanding service and regular updates while your Outback was in for service. We appreciate your trust in us and look forward to continuing to take great care of your vehicle!

October 28, 2024

Efficient service, completed ahead of time scheduled. Great customer service from Marcello. Comfortable waiting area. More

by GT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with sales
Oct 30, 2024 -

Michael's Subaru of Bellevue responded

We're delighted to hear that Marcello and the team at Michael's Subaru of Bellevue provided efficient service ahead of schedule. It's great knowing you enjoyed our comfortable waiting area as well! Thank you for sharing your experience with us.

October 28, 2024

Service advisors were friendly helpful and knowledgeable. They provided realistic scenarios and realistic advice and solutions to my different types of service and mechanical questions More

by Rhcarrjr52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales people from 2019
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

It’s great to hear about your positive experience with our service advisors at Michael's Subaru of Bellevue! Their friendly, knowledgeable approach makes all the difference when addressing your service and mechanical questions. We appreciate your feedback and look forward to helping you again soon!

October 28, 2024

I have been very pleased with the honesty and quick reponses of everyone at Michael's. I will definitely continue to take my new car there. More

by Jean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Larson, Shantel Williams
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

Thank you for sharing your positive experience, Jean! We're thrilled to hear that you appreciate the honesty and quick responses from our team at Michael's Subaru of Bellevue. We look forward to seeing you again and continuing to provide you with great service!

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