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Michael's Subaru of Bellevue

Bellevue, WA

4.9
429 Reviews

15150 SE Eastgate Wy

Bellevue, WA

98007

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Showing 429 reviews

November 05, 2024

Ali provided a friendly and helpful customer experience and exceeded my expectations for service on a day where the service department was short-staffed. More

by anitacech
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali
Nov 06, 2024 -

Michael's Subaru of Bellevue responded

We’re so glad to hear that Ali went above and beyond for you, Anita! Knowing he provided such friendly and helpful service, even on a busy day, truly means a lot. Thank you for sharing your experience with Michael's Subaru of Bellevue, and we look forward to serving you again in the future!

November 05, 2024

Reception was well organized and efficient and the service was performed promptly with excellent communications More

by Rob.jenison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 06, 2024 -

Michael's Subaru of Bellevue responded

Rob, we’re delighted to know that our team provided organized, efficient reception and clear communication throughout your service. It’s great to hear everything was handled promptly. We appreciate your support and look forward to welcoming you back to Michael's Subaru of Bellevue!

November 04, 2024

We are very happy with our new Subaru Forester! After a week we have had the opportunity to drive our new car and everything is working great! We are extremely pleased with the help we got from Sha More

by N7BK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shantel Williams
Nov 04, 2024 -

Michael's Subaru of Bellevue responded

It's fantastic to hear that you're enjoying your new Subaru Forester and had a great experience with Shantel at Michael's Subaru of Bellevue! We appreciate the feedback and are here if you need anything in the future.

November 04, 2024

You all got me in quick and had excellent service! !! Thank you!! And went above and beyond for the service! More

by marta.bull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Graham, Taylor Etchey
Nov 04, 2024 -

Michael's Subaru of Bellevue responded

We're delighted to hear that the team at Michael's Subaru of Bellevue provided you with quick and excellent service! Thank you for your kind words, and we're always here to go above and beyond for our customers.

November 04, 2024

Always congenial & kind. The female service rep always remembers me. Impressive considering their volume. The service process is so well organized & efficient. More

by karenczaplicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian sold me my Forester in 2022 & was exceptional. Best car buying experience I’ve ever had & I’m 77,yo!!, Christian Graham
Nov 04, 2024 -

Michael's Subaru of Bellevue responded

Karen, we're delighted to hear that our team at Michael's Subaru of Bellevue made such a memorable impression! Thank you for highlighting the efficiency and organization of our service process. We look forward to seeing you again soon!

November 04, 2024

Staffs are friendly and professional. I really satisfied and happy with the link to videos and pictures they took during the investigations. More

by saeamyoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t recall
Nov 05, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your feedback, saeamyoon! We're thrilled to hear that you found our staff at Michael's Subaru of Bellevue friendly and professional. It's great to know you appreciated the videos and pictures from your vehicle's investigation. We look forward to seeing you again soon!

November 04, 2024

I brought my Crosstrek into the service department for repair, as the front grill had been damaged. I worked with Marcello in service. He has always provided excellent and thorough service on my visits, More

by mary_newman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcello Orlando
Nov 05, 2024 -

Michael's Subaru of Bellevue responded

Thank you so much for sharing your experience, Mary! We're thrilled to hear that Marcello provided you with excellent and thorough service. It's great to know that your Crosstrek is back to looking as good as new, and we appreciate the trust you've placed in us to get the job done right. We look forward to helping you again at Michael's Subaru of Bellevue!

November 04, 2024

Great staff and good customer service all around. Was able to make the experience an easy one. More

by dlav34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake from Finance , Art Campos, Reed Ellis
Nov 05, 2024 -

Michael's Subaru of Bellevue responded

We truly appreciate your review! It's wonderful to hear that our team at Michael's Subaru of Bellevue made your experience smooth and easy. Thank you for recognizing our staff’s efforts—we look forward to assisting you again!

November 03, 2024

Holden did a great job servicing my car. Although there were some issues after picking up the first time, I brought the car back in and they were quick to help out and fix the issues. Apprec More

by andrew.mischke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holden
Nov 04, 2024 -

Michael's Subaru of Bellevue responded

It's great to hear from you, Andrew! Thank you for recognizing Holden’s efforts in servicing your car. We're glad we could address the issues promptly after your first visit. Your appreciation means a lot to our team at Michael's Subaru of Bellevue. We look forward to assisting you again in the future!

November 03, 2024

I’ve been going to this place since I moved to Seattle and it is the only place I’ll take my car. Everyone I interact with is kind, trustworthy and explains services that my car may need in the future so More

by Mbrosius1188
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcelo
Nov 04, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your continued trust in Michael's Subaru of Bellevue! We're delighted to hear that Marcello and the team have provided such thorough and patient service. We look forward to assisting with all your future car maintenance needs!

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