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Michael's Subaru of Bellevue

Bellevue, WA

4.9
400 Reviews

15150 SE Eastgate Wy

Bellevue, WA

98007

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Showing 400 reviews

October 28, 2024

Good service. Quick in and out had no issues with the service. Would recommend in the future More

by H.G.
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
dakota
Oct 30, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your feedback! We’re glad to hear you had a smooth and efficient experience with us. Your recommendation means a lot, and we look forward to helping you again in the future!

October 27, 2024

I came to the service department after losing faith in a previous shop; I have been fairly treated for two years since then. More

by aaronoble
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Moore
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your feedback, Aaron! We’re thrilled to hear that you’ve had a positive experience with our service department at Michael's Subaru of Bellevue over the past two years. Our team is dedicated to providing fair and reliable service, and it’s wonderful to know we’ve earned your trust. We look forward to continuing to serve you!

October 26, 2024

From beginning to end everyone at this dealership has the customer in mind. I felt very cared for as an individual and have not had such a positive experience anywhere else. More

by Meghan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Graham
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

It's wonderful to hear about your experience, Meghan! We're delighted that our team at Michael's Subaru of Bellevue made you feel valued and cared for throughout your visit. Providing a positive customer experience is our top priority, and we're glad we succeeded with you. We can't wait to welcome you back!

October 26, 2024

Explained the work that needed to be done. Provided a loaner car that I wish was mine (Subaru Outback Wilderness)! More

by jhhackett
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota McFall
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

We're delighted to hear that you had such a positive experience at Michael's Subaru of Bellevue! It's great that our team clearly explained the necessary work and provided a loaner car that you loved. Thank you for sharing your feedback, and we look forward to seeing you again soon!

October 26, 2024

I have been visiting the Eastgate Bellevue Subaru for some time now. I find them to be very punctual and professional. More

by clodchris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Abby Houghton
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

We appreciate you taking the time to share your experience, Chris! It's great to hear that you consistently find punctuality and professionalism at Michael's Subaru of Bellevue. Thank you for your continued trust in us, and we look forward to seeing you again soon!

October 26, 2024

Hieu was super professional and easy to work with. Overall a seamless and efficient process. Thank you. More

by Tim Collins
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Nguyen
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

It is great to hear your positive experience, Tim! We're thrilled that Hieu provided you with professional and seamless service. Thank you for choosing Michael's Subaru of Bellevue, and we look forward to assisting you again in the future!

October 25, 2024

Great service and communication by service representative. Quick turnaround on service and maintenance. Will continue working with them. More

by jeffreycheng0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (Service Dept), Christian Graham
Oct 26, 2024 -

Michael's Subaru of Bellevue responded

Hi Jeffrey! We're delighted to hear about your positive experience with our service team at Michael's Subaru of Bellevue. We look forward to continuing to assist you in the future!

October 25, 2024

Timely updates, reasonable estimates provided. Accommodation were made for last minute schedule changes. Looking forward to returning for the next service interval. More

by MikeS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not work with Sales
Oct 26, 2024 -

Michael's Subaru of Bellevue responded

Hello! We're delighted to hear that our team at Michael's Subaru of Bellevue could accommodate your schedule and provide timely updates. We look forward to welcoming you back for your next service!

October 25, 2024

They have an excellent team and I always receive great service from everyone at the dealership. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bell
Oct 28, 2024 -

Michael's Subaru of Bellevue responded

Thank you for sharing your experience, Aaron! We're delighted to hear that you consistently receive excellent service from our team at Michael's Subaru of Bellevue. We pride ourselves on providing top-notch customer care, and your feedback motivates us to keep up the great work. We can't wait to see you again soon!

October 24, 2024

I purchased my car and took it to this place for all of its services. Previous year, the service team had sub-standard customer service. For example, no communicated regarding the status of my car, or the More

by Pnguyen0041
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service rep Marcel.
Oct 24, 2024 -

Michael's Subaru of Bellevue responded

We're glad to hear that you’ve noticed an improvement in customer service at Michael's Subaru of Bellevue. It’s great to know that our team has listened to customer feedback and made positive changes. We appreciate your support and look forward to continuing to provide you with excellent service in the future!

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