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Michael's Subaru of Bellevue

Bellevue, WA

4.9
414 Reviews

15150 SE Eastgate Wy

Bellevue, WA

98007

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Showing 414 reviews

November 16, 2024

When your techs change out a battery, it would at minimum be required to not send the customer away with the equivalent of flashing 12:00 on the clock! More

by LABMAN68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota in service
Nov 18, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your feedback! We apologize for the oversight and appreciate you bringing it to our attention. We'll make sure our team at Michael's Subaru of Bellevue addresses this in future services. Your input helps us improve, so thank you again!

November 16, 2024

Dropped in for an oil change on my 2019 forester and some steering work on my grandson’s 2010 forester. Couldn’t be happier, communication was stellar in both cases, honored coupons and service was prompt. More

by karen059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donotknow
Nov 18, 2024 -

Michael's Subaru of Bellevue responded

Karen, thank you for sharing your experience! We’re thrilled to hear that both your oil change and the steering work were handled smoothly. It’s great to know our communication and service met your expectations. We look forward to helping you again in the future!

November 16, 2024

Been here for several years As always the issue with my car was diagnosed and repaired quickly. They are very efficient and professional. Also fixed a detached bumper cover at no charge. More

by vince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Nov 18, 2024 -

Michael's Subaru of Bellevue responded

Vince, thank you for your continued trust in us! We’re glad to hear that your car’s issues were diagnosed and repaired quickly. It’s great to know our team’s efficiency and professionalism continue to meet your expectations. We appreciate your feedback and look forward to assisting you again!

November 16, 2024

Fast, efficient service. Car in for 30K-mile service, completed in <2hrs! Did seasonal tire change instead of plain tire rotation and paid almost 2x the price of other places More

by Varkbait
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota
Nov 18, 2024 -

Michael's Subaru of Bellevue responded

Thank you for sharing your experience with us at Michael's Subaru of Bellevue! We're glad to hear that Dakota provided clear communication and efficient service, though we apologize for any confusion regarding the tire change cost. We appreciate your feedback and hope the car wash coupon adds a little extra shine to your day!

November 15, 2024

I always get great customer service. Marcello is very knowledgeable and friendly very trustworthy customer oriented More

by dhbalitzer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
marcello
Nov 15, 2024 -

Michael's Subaru of Bellevue responded

Thank you for the kind words! We're delighted to hear that Marcello provided excellent service at Michael's Subaru of Bellevue. We appreciate your support and look forward to serving you again!

November 13, 2024

This was our second purchase from Michaels of Bellevue. both purchases were handled very professionally and with consideration of our wants and needs, as well as our time constraints. More

by edhiersche
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Desean Gibson
Nov 13, 2024 -

Michael's Subaru of Bellevue responded

We truly appreciate you for returning to us for your second purchase, Edhiersche! It’s wonderful to hear that our team was able to meet your needs and respect your time. We’re grateful for your continued trust in us, and we’re excited to help you again in the future!

November 13, 2024

They are very helpful, providing lots of information on your new vehicle. Their service department has been great with the several Subarus we've owned over the years More

by jlbergen
Recommend Dealer
Yes
Employees Worked With
Darrold "DB" Baker
Nov 13, 2024 -

Michael's Subaru of Bellevue responded

We truly appreciate you sharing your experience with us, jlbergen! It’s great to hear that our team at Michael’s Subaru of Bellevue has been helpful and informative with your new vehicle, and that our service department has been reliable for your past Subarus. We’re grateful for your continued trust and look forward to assisting you again in the future!

November 13, 2024

I completely trust my service advisors "Dakota" & "Abby" who have always been very polite, fully engaged and helpful when it comes to service my beloved Ascent. More

by kerry.michael.abbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota, Abby
Nov 13, 2024 -

Michael's Subaru of Bellevue responded

Thank you for sharing your feedback, Kerry! We're so glad to hear that Dakota and Abby have consistently provided you with great service for your Ascent. It’s wonderful to know you trust them, and we truly appreciate your kind words. We look forward to continuing to serve you at Michael’s Subaru of Bellevue!

November 13, 2024

Took longer than we thought for work to be done but with loaner car made available to us , did not inconvenience us too much. More

by simon2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James DeGranville
Nov 14, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your patience and understanding! We're glad the loaner car helped make things more convenient during your visit to Michael's Subaru of Bellevue. We appreciate your feedback and look forward to serving you again in the future!

November 13, 2024

Service advisor was responsive and great to work with. While I ended up with an issue after my service, the Michael’s team took full ownership and resolved the issue. While it’s never fun to have somethin More

by James Trindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 14, 2024 -

Michael's Subaru of Bellevue responded

James, we're glad to hear that our team at Michael's Subaru of Bellevue took care of the issue and made things right for you. We appreciate your understanding and look forward to assisting with your future service needs!

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