
Michael's Subaru of Bellevue
Bellevue, WA
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Wonderful service and sales team. The process was straightforward and relatively fast. They have a forever customer. Diane was awesome! Very personable. The process was straightforward and relatively fast. They have a forever customer. Diane was awesome! Very personable. More
I had a great experience from the moment I arrived to driving off the lot. Thank you to Matt, Quinton, and the rest of the team at Michael’s Subaru. driving off the lot. Thank you to Matt, Quinton, and the rest of the team at Michael’s Subaru. More
As a mechanic and machinist myself, and especially as a business owner I understand the importance of customer service that is backed by knowledge of product. Through experience I also understand just how business owner I understand the importance of customer service that is backed by knowledge of product. Through experience I also understand just how difficult it can be to find a service department that is competent and honest with their communications, and thorough with their service and repairs. I have complete trust along with my wife with our service adviser, Kevin Moore, to be completely upfront regarding maintenence and any needed repairs of both of our vehicles. Kevin and his mechanic,Rick, have made it a point to get to know both of us personally and to share with us the best way to insure our vehicles longevity. They have helped me identify and find resolution to some pretty serious problems with one of our vehicles. These were issues that other dealerships were unwilling to tackle. To have them resolved has been wonderful and again, I love the drive! We both drive 60 miles round trip from where we live to seek out their service. And that pretty much sums up our confidence in their expertise and our appreciation of their customer service. Whether it is picking up a loaner or ordering parts, our interactions with all the staff has been great! Two very satisfied customers, Kevin and Lori More
Everyone at this dealership is so friendly and helpful. I am elderly and widowed and I feel like they're not trying to take advantage of me. Although this recall seemed take a really long time. And I espec I am elderly and widowed and I feel like they're not trying to take advantage of me. Although this recall seemed take a really long time. And I especially appreciate the little Touches for my dog. I like to take her with me. And I have frequently recommended them to my friends. More
Great customer experience since I purchased the car. (Actually 2nd car from them). Service team give me great confidence for every trip I’ve had to bring it to them. (Actually 2nd car from them). Service team give me great confidence for every trip I’ve had to bring it to them. More