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Michael's Subaru of Bellevue

Bellevue, WA

4.8
186 Reviews

15150 SE Eastgate Wy

Bellevue, WA

98007

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Showing 186 reviews

November 13, 2024

I completely trust my service advisors "Dakota" & "Abby" who have always been very polite, fully engaged and helpful when it comes to service my beloved Ascent. More

by kerry.michael.abbott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota, Abby
Nov 13, 2024 -

Michael's Subaru of Bellevue responded

Thank you for sharing your feedback, Kerry! We're so glad to hear that Dakota and Abby have consistently provided you with great service for your Ascent. It’s wonderful to know you trust them, and we truly appreciate your kind words. We look forward to continuing to serve you at Michael’s Subaru of Bellevue!

November 13, 2024

Took longer than we thought for work to be done but with loaner car made available to us , did not inconvenience us too much. More

by simon2u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James DeGranville
Nov 14, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your patience and understanding! We're glad the loaner car helped make things more convenient during your visit to Michael's Subaru of Bellevue. We appreciate your feedback and look forward to serving you again in the future!

November 13, 2024

Service advisor was responsive and great to work with. While I ended up with an issue after my service, the Michael’s team took full ownership and resolved the issue. While it’s never fun to have somethin More

by James Trindle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 14, 2024 -

Michael's Subaru of Bellevue responded

James, we're glad to hear that our team at Michael's Subaru of Bellevue took care of the issue and made things right for you. We appreciate your understanding and look forward to assisting with your future service needs!

November 13, 2024

Great service and follow up. Gabby is fantastic and communicated everything clearly and listened to my requests. My trust is higher here than at any other dealer I've dealt with. More

by jesse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Nov 14, 2024 -

Michael's Subaru of Bellevue responded

We're delighted to hear that Gabby provided clear communication and excellent service at Michael's Subaru of Bellevue. It's wonderful knowing we've earned your trust, and we look forward to assisting you again in the future!

November 12, 2024

The staff are personable an professional in the way that the approach customers. They respond to questions and needs clearly. If they do not have the answers, they readily go to others to seek out the infor More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shantel Williams
Nov 12, 2024 -

Michael's Subaru of Bellevue responded

Carol, thank you for highlighting the professionalism and helpfulness of our team at Michael's Subaru of Bellevue. We're delighted to know that your questions were addressed thoroughly. We appreciate your feedback!

November 12, 2024

Isaac Malm and his service team always do an outstanding job servicing our Forester. He goes out of his way to ensure our issues are addressed. He’s the main reason we’re loyal customers of your dealership. More

by garykawasaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Malm
Nov 12, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your loyalty and recommendation! We're delighted to hear that Isaac and the service team at Michael's Subaru of Bellevue consistently provide outstanding care for your Forester. We look forward to continuing to serve you in the future!

November 11, 2024

Gabby from Michael’s Subaru service is amazing. She was extremely helpful, clear, patient, and accommodating. More

by mnapalan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Nov 12, 2024 -

Michael's Subaru of Bellevue responded

Palan, thank you for sharing your positive experience with Gabby! We’re so glad to hear she provided excellent service and made your visit a smooth one. We’ll be sure to pass along your kind words to her. We look forward to welcoming you back to Michael's Subaru of Bellevue!

November 09, 2024

Our service advisor performed the regular oil and filter service and also advised us on the up coming maintenance work for next service. More

by Bill K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dakota Mcfall
Nov 11, 2024 -

Michael's Subaru of Bellevue responded

Bill, we're glad to hear that your service advisor at Michael's Subaru of Bellevue provided you with helpful advice and took care of your maintenance needs. We look forward to assisting you again in the future!

November 09, 2024

So friendly and attentive - helped with making repair decisions. Love the car was coupons too. More

by saheuer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Holden McE…
Nov 11, 2024 -

Michael's Subaru of Bellevue responded

Thank you for the kind feedback, Saheuer! We’re happy to hear that our team was able to assist you with your repair decisions and that you enjoyed the coupons as well. We look forward to helping you again soon!

November 09, 2024

No wait, hassle (subtle or otherwise), straight to the point with the available options and pricing. More

by happy-crosstrek
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinton Adams
Nov 11, 2024 -

Michael's Subaru of Bellevue responded

Thank you for your feedback! We're thrilled to hear that you had a straightforward and hassle-free experience with us. We pride ourselves on making the process as smooth as possible, and it's great to know we met your expectations. We look forward to helping you again in the future!

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