Michael's Subaru of Bellevue

I am happy with the work, just disappointed that it was needed. My car is 9 years old with 122,000 miles needing $8,000 worth of work. I hasn't had an accident either. Car Quality seems to be less of a g needed. My car is 9 years old with 122,000 miles needing $8,000 worth of work. I hasn't had an accident either. Car Quality seems to be less of a goal nowadays. I have owned 3 and this time has been a disappointment. I take care of my vehicles, but when steel quality isn't what is used to be, or allowed, the consumer pays for it. Dissapointed. More

Excellent service always. We are continually impressed with service from Michael’s Subaru of Bmevue We are continually impressed with service from Michael’s Subaru of Bmevue More

They are always friendly, fast service and keep you updated on what service is needed. updated on what service is needed. More

I had excellent service from Gaby . She was very helpful to make sure all the repairs were done properly and she went above and beyond to ensure that nothing was missed. She was very She was very helpful to make sure all the repairs were done properly and she went above and beyond to ensure that nothing was missed. She was very professional and updated me with the progress of the service. I would recommend her for the great service she provides. More

From the time of our new car purchase through all the service visits, customer service has been awesome. service visits, customer service has been awesome. More

Service is generally great. Has one wrinkle with a recent service appt. Called to schedule 5 yr 60K mile service. I got a confirm that said 6000 mile service. I immediately r Has one wrinkle with a recent service appt. Called to schedule 5 yr 60K mile service. I got a confirm that said 6000 mile service. I immediately replied in the included link with the correction because I assumed it would make a difference in scheduling and asked for a confirmation. The morning of the appt. I realized no one had confirmed but too late. Went in and was told instead of being a couple of hours that I could wait for, it would be all day. My service rep told me that no one looks at those messages but he was able to get me a loaner, which still meant two trips instead of one, both at rush hour. Having a communication method that goes to a black hole is worse than no method at all. If it's not used, it should be shut down. I would have called and sorted it out in advance if I had known the online communication was worthless. More

This dealership would not honor my maintenance plan that was bought from a dealer in Oregon one state down. They caused me a huge deal of stress that I can’t believe would happen at a Subaru dealer. Service was bought from a dealer in Oregon one state down. They caused me a huge deal of stress that I can’t believe would happen at a Subaru dealer. Service was sub par and not helpful More

They were very understanding with someone who is new to getting a car, they do try shoving things down your throat, which is usual for deal ships, but they are kind about it and are always willing to get y getting a car, they do try shoving things down your throat, which is usual for deal ships, but they are kind about it and are always willing to get you a better offer/deal! More

Great service specialists. Very easy to schedule appointments. Love that you can follow the progress of your service. Very easy to schedule appointments. Love that you can follow the progress of your service. More

Wonderful service for an anxious person new to this area. Had the correct battery and was able to help me immediately. Comfortable waiting room for me and my service dog! Had the correct battery and was able to help me immediately. Comfortable waiting room for me and my service dog! More