
Michael's Subaru of Bellevue
Bellevue, WA
Filter Reviews by Keyword
By Type
Showing 371 reviews
The service appointment for my car was PERFECT: the right greeting; the right amount of wait time; the right service representative; the right explanation; even the right price !!! For over 25 years and fou greeting; the right amount of wait time; the right service representative; the right explanation; even the right price !!! For over 25 years and four Subarus over those years have been bought and serviced at Chaplins then to Michaels now. Is there any reason to go anywhere else ??? More
Service completed almost always in the time promised. They give lots of warning when they see something that needs attention in the relatively near future, which is appreciated. Seem honest and practical They give lots of warning when they see something that needs attention in the relatively near future, which is appreciated. Seem honest and practical plus are friendly and communicate clearly. More
The team was courteous and knowledgeable. They were able to troubleshoot and resolve the issue. The cost to remediate the issue was very reasonable. They were able to troubleshoot and resolve the issue. The cost to remediate the issue was very reasonable. More
Marcello and Michael's Subaru team in the service department provided excellent customer service in repairing a leak in one of my tires even though I brought my vehicle in shortly before closing, and department provided excellent customer service in repairing a leak in one of my tires even though I brought my vehicle in shortly before closing, and two days before Thanksgiving as well. Despite me coming in at the last minute they provided top-notch customer service, especially in a time of urgency after what I suspect was a long day. My vehicle does not have a spare tire and without their help I likely would have been stranded on Thanksgiving. Thank you for your dedication. Keep up the great work! More
I recently purchased a Subaru Crosstrek Sport from Michael Subaru in Bellevue, and I can honestly say it was the best experience I've ever had at a dealership! After searching for a vehicle that could Michael Subaru in Bellevue, and I can honestly say it was the best experience I've ever had at a dealership! After searching for a vehicle that could take me anywhere, I knew the Crosstrek was the perfect fit for my needs. From the moment I walked in, Michael, my sales representative, was incredibly helpful and attentive. He took the time to understand what I was looking for and guided me through the entire process with kindness and professionalism. The entire staff was fantastic and welcoming to my family, which made our visit even more enjoyable. What really stood out was the follow-up support I received. I got a call inviting me back for a training session on all the features of my new Crosstrek, ensuring I feel comfortable and knowledgeable about my vehicle. It’s clear that they truly value their customers and want to ensure we have a great experience. If you’re in the market for a new car, I highly recommend visiting Michael Subaru in Bellevue. They made this car-buying experience truly unforgettable! Thank you, Michael and the team! More