Michael's Subaru of Bellevue

Gabby did an excellent job! We appreciated how quickly she assessed the situation and followed up with us. We appreciated how quickly she assessed the situation and followed up with us. More

The service people were very helpful in the install of my fog lights. It was appreciated. fog lights. It was appreciated. More

The staff are always respectuful and outeous and responsive to any questions I have had. responsive to any questions I have had. More

Great service, both fast and reliable. The advisor helped me out with getting the right services done and saved me a lot of money. The advisor helped me out with getting the right services done and saved me a lot of money. More

Professional and courteous staff. Very well maintained facility. Excellent service! Exceeded my expectations! Thank you! Very well maintained facility. Excellent service! Exceeded my expectations! Thank you! More

Terrific attention to detail. Kind and courteous. Trusted advisor as we know they will be honest with their assessment. Kind and courteous. Trusted advisor as we know they will be honest with their assessment. More

Michaels is Quick, efficient, friendly, high quality. I appreciate their attention to detail. Thank you I appreciate their attention to detail. Thank you More

They have good service, but I don't agree with passing on fee green repair order processing and storage fee and pay shop charge repair order fee to the customer without adequate explanation as to what they a fee green repair order processing and storage fee and pay shop charge repair order fee to the customer without adequate explanation as to what they are. I attempted to find out what these fees were for before paying the invoice, and it was explained as a charge to keep my car's info on the computer as well as a charge to open a repair order when an appointment was scheduled. I called back and spoke with an scheduler and asked for a better explanation of which was identical to the advisor's. I honestly thought the green fee was about the used oil storage and disposal. If this is for cloud storage, I can understand the need for that and the company wants to pass along their fee. But to charge the customer to put in a repair order for a needed service is a bit ridiculous. Granted the fees were minimal ($2.99 and $2.15), but it's the principle of the matter. Of course I also understand that these could be "hidden" within the service cost, and I appreciate they were broken out as they were. Hopefully the staff will be given a more robust explanation for these fees so that future customers can understand the charges being passed along to them. More