Michael Hohl Honda
Carson City, NV
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62 Reviews of Michael Hohl Honda
Service Department Moto: Complete satisfaction is our goal Didn’t happen! Actual events mirror other dissatisfied customers experiences Looking for new service supplier And DEFINETLY will not goal Didn’t happen! Actual events mirror other dissatisfied customers experiences Looking for new service supplier And DEFINETLY will not repurchase from this dealership More
This dealership's service department is horrible. They took 2 months to work on my vehicle. Charged me $2900.00. went out to start it the next day and it wouldn't start. Had the same issue as why I They took 2 months to work on my vehicle. Charged me $2900.00. went out to start it the next day and it wouldn't start. Had the same issue as why I brought it in. When I called to inquire and request they fix the problem I was told by service manager Bobby Dowd that he was not going to honor the warranty, he would not fix it and told me to take my Honda to someone else. This service department is corrupt and no one should ever buy a vehicle from this dealership. Horrible place. More
We purchased a used vehicle from this dealership last weekend. Our salesman, Marcus, was so pleasant to work with (no pressure at all). Also, Noah in the Finance department, was very professional and p weekend. Our salesman, Marcus, was so pleasant to work with (no pressure at all). Also, Noah in the Finance department, was very professional and polite. As a senior citizen, I felt very special through the entire process. I would definitely recommend to family and friends. Julie B. More
Bought a car here today and Sonny was the best salesman, he is very polite, patient and kind! I highly recommend him if you are interested in buying a vehicle at Michael Hohl. he is very polite, patient and kind! I highly recommend him if you are interested in buying a vehicle at Michael Hohl. More
I went here last night and bought a car! Andres and Noah were exceptional! Easiest and quickest car buying experience ever! I would recommend you stop in and see these guys if you are lookin Andres and Noah were exceptional! Easiest and quickest car buying experience ever! I would recommend you stop in and see these guys if you are looking to buy! More
What a lying dealership. I purchased a 2019 Honda CRV on August 7 of 2019, and purchased an 8 year extended refundable warranty to go along with the SUV. I sold the vehicle I purchased a 2019 Honda CRV on August 7 of 2019, and purchased an 8 year extended refundable warranty to go along with the SUV. I sold the vehicle exactly 2 years later, on August 7 of 2021. I have been attempting to get a refund on the remaining extended warranty in the amount of roughly $2000. I have spoken to numerous people at the dealership, and receive roughly 1 call back for each 3 times I call. The Sales manager George Dans has promised for almost a month to overnight the check, yet he claims each time we talk he will make sure the Business Office will cut a check the next day. After 4 assurances that the check will be overnighted to me - via calls and texts, still no check. And it has been over 6 months now that I have been pestering this dealership with calls and texts. At least George calls me back - his assistant Autumn Smith will never call me back, even after leaving multiple voicemails for her. This is not customer service for their customers. More
I financed a 2021 CR-V hybrid. I got a fair price for my trade in, peace of mind with my warranties and a pleasant buying experience with all aspects of the sales team. I would recommend family and friends trade in, peace of mind with my warranties and a pleasant buying experience with all aspects of the sales team. I would recommend family and friends to give them their business. Thanks Steve for all your help. More
"Surprize,surprize" A simple gasket replacement on an oil sensor turned into a surprize bill of $250.00. They claimed the cost included clean up of the oil that had leak A simple gasket replacement on an oil sensor turned into a surprize bill of $250.00. They claimed the cost included clean up of the oil that had leaked from the sensor. If they did the clean up the oil that leaked I would have understood the labor charge. After I parked the vehicle in my garage for an hour I noticed oil dripping on the floor and after looking under the car they cleaned nothing but charged labor for something they did not do. When confronting the service dept later that day they offered to power wash the oil that had leaked, otherwise they had very little to say. No apology no bill adjustment just a puzzled dog look. If looking for professionals this is not the place! More