Michael Hohl Honda
Carson City, NV
Filter Reviews by Keyword
By Type
Showing 68 reviews
Helping my son search for a car. We were interested in used Toyota's, Suburu's and Honda's, however, the dealer didn't have any in his price range. The salesman was very pushy, rud We were interested in used Toyota's, Suburu's and Honda's, however, the dealer didn't have any in his price range. The salesman was very pushy, rude and kept trying to push us into a Hyundai Santa Fe, which we had no interest in. He accused me of not letting my son buy the car, which he wasn't interested in. We quickly walked out. He only cared about making money, not the customer. This happened, Saturday, August 1, in case management wants to ask me who he might be and do some employee ethical training! More
After spending $ 299. 71 on a oil change, my husband checked the air filter and it should have been replaced. It stated on the report that it had been checked. I have tru 71 on a oil change, my husband checked the air filter and it should have been replaced. It stated on the report that it had been checked. I have trusted Honda to do the work I paid for!! I wonder what else wasn't done. Very unhappy. I will no longer trust Honda to take care of my car. It is unfortunate, I have always been treated well by the customer care staff that is inside. More
Absolutely amazing service. .Carlos, Oscar, Pedro and used car service management out did themselves..From start to finish i applaud my Honda experience..thank you so very much f .Carlos, Oscar, Pedro and used car service management out did themselves..From start to finish i applaud my Honda experience..thank you so very much for your customer service style.. More
Everyone at the dealership was extremely helpful & provided excellent customer service from start to finish . Roger is very friendly & made us feel comfortable & made a stressful situation so easy & e provided excellent customer service from start to finish . Roger is very friendly & made us feel comfortable & made a stressful situation so easy & enjoyable. I highly recommend this dealership & Roger ! More
From start to finish, the car buying experience was top notch. Julian went out of his way to make sure we were kept up to date on everything that was going on with our new car. This is our third purchase notch. Julian went out of his way to make sure we were kept up to date on everything that was going on with our new car. This is our third purchase from this dealership, so obviously we highly recommend them. More
Service Department Moto: Complete satisfaction is our goal Didn’t happen! Actual events mirror other dissatisfied customers experiences Looking for new service supplier And DEFINETLY will not goal Didn’t happen! Actual events mirror other dissatisfied customers experiences Looking for new service supplier And DEFINETLY will not repurchase from this dealership More
This dealership's service department is horrible. They took 2 months to work on my vehicle. Charged me $2900.00. went out to start it the next day and it wouldn't start. Had the same issue as why I They took 2 months to work on my vehicle. Charged me $2900.00. went out to start it the next day and it wouldn't start. Had the same issue as why I brought it in. When I called to inquire and request they fix the problem I was told by service manager Bobby Dowd that he was not going to honor the warranty, he would not fix it and told me to take my Honda to someone else. This service department is corrupt and no one should ever buy a vehicle from this dealership. Horrible place. More
