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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
571 Reviews

3700 S Carson St.

Carson City, NV

89701

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571 Reviews of Michael Hohl Chevy Buick GMC Cadillac

March 05, 2021

The service was excellent. The time was a little on the excessive side. The people were very adept and friendly. The cost were on the outrageous side of high More

by bigtruss61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Mar 12, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us this review and feedback. We do strive for efficient service and competitive pricing, and I am a bit disappointed that we didn't leave you with that impression. I would be more than willing to speak with you directly about what happened during your visit. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

March 05, 2021

Tried to schedule some problems for service. Was told once I arrived, that they could not service reverse camera. I had to take it to Nissan instead. Did oil change though. More

by jeannar143
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly
Mar 12, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for trusting us with your vehicle. I apologize that we weren't able to repair your reverse camera and for any inconvenience this caused you. I appreciate your feedback and hope for the chance to assist you in the future. Greg Overby - Fixed Ops Director - 775-883-5777 x2631

March 04, 2021

Prompt reliable service Joe Whitfield is dedicated and thorough. Staff is courteous helpful and respectful. Shop staff very busy and still takes time to see if you are being helped. More

by chethayes007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield, Sharman Henry
Mar 05, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you so much for sharing this wonderful feedback about Joe and our Michael Hohl Motor Company team! We truly appreciate you trusting us with your vehicle. Have a great weekend!

March 02, 2021

Service rep didn’t want to help. I have a maintenance plan on my vehicle he had me call and wait for everything even though I had an appointment. My cabin air filter is dirty needed replacement it’s cove More

by Jesusmanriquez21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Gibson
Mar 12, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Jesus - This doesn't sound at all like the level of care I expect from my team, and I'd like to apologize for the inconvenience. I want to step in here and learn more about your experience so I can properly address your concerns. I'll look for your contact information, but you can also reach me directly at any time. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

March 01, 2021

Great Service the waiting area was nice and relax Bill was amazing thanks for taking care of my car. The 25 words minimum on the survey is ridiculous More

by Holubb4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Mar 01, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you so much for this feedback! We are happy to hear that Bill took excellent care of you and your vehicle. Enjoy your week! - Michael Hohl Motor Company team

February 28, 2021

Very courteous and helpful. This was the third time I was there and great service ! Ron was very helpful. My car was done quickly and as promised. More

by Cherhr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Mar 01, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for your continued support of Michael Hohl Motor Company! We look forward to taking care of you during your next service visit!

February 28, 2021

Great ! I was treated like family Work was done fast Great ! I was treated like family Work was done fast and correctly Even noticed I had a light out and replaced it all within the hour I was told More

by irishmanspride71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield, Ron Roberts, Daniel Gibson , Bill Taylor, Greg Overby
Mar 01, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Michael Hohl Motor Company, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

February 28, 2021

Joe Whitfield is an outstanding member of your service dept ! He is highly competent and efficient ! His focus on the customer is without peer ! I have purchased three Escalade’s from Your dealership over More

by djfrezzo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Mar 01, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! Joe is an excellent member of our team at Michael Hohl Motor Company, and we will certainly let him know that you appreciate his help. We are grateful for your longtime business here, and we look forward to working with you for years to come!

February 27, 2021

Working with Joe Whitfield made my truck servicing at the service department a pleasurable experience. He helped me with a extended warranty issue. After the appointment, I called him direct about some reco More

by Bruce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Mar 01, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Bruce, thank you for the review! It was our pleasure to service your truck here at Michael Hohl Motor Company, and we will certainly let Joe know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

February 25, 2021

Second to none !My expectations were exceeding Second to none ! My expectations were exceeding with competence, care and price for the oil change. My vehicle was ready before the promised time a More

by Wjuergen73
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Feb 26, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

There is nothing better than hearing that our team exceeded your expectations! Thank you for choosing Michael Hohl Motor Company and sharing your kind words. We look forward to welcoming you back for your future service needs!

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