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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
571 Reviews

3700 S Carson St.

Carson City, NV

89701

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571 Reviews of Michael Hohl Chevy Buick GMC Cadillac

May 07, 2021

From my initial call to schedule service to getting my keys back, everyone was AWESOME! Kimberly, Abigail, Bill and Sierra; you ROCK. Michael Shigeta, Sparks More

by Drummer Dude
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kimberly and Abigail, Bill Taylor
May 07, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the wonderful review! We really appreciate you sharing such excellent feedback about our Michael Hohl Motor Company team and are delighted that your recent service visit was such a success. Hope to see you down the road!

May 07, 2021 -

Drummer Dude responded

You're welcome! Thank you for making my drive down worthwhile and a truly positive experience!

May 07, 2021

Had oil change, tire rotation and windshield issue done. Thank you for your excellent customer service and and patience trying to resolve my electrical issue. Thank you More

by Klehman88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
May 08, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We're delighted to hear your service experience here at Michael Hohl Motor Company was top-notch. Thanks for trusting our team with your vehicle maintenance and see you next time!

May 06, 2021

I am so thankful I found this place! Joe Whitfield will forever be my #1 car guy! Fast and reliable service. Thank you for everything!! More

by missburton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
May 06, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

All of us at Michael Hohl Motor Company are so pleased to hear about your positive experience with us. Joe and our team always have a customer-first attitude, and we are thrilled that this came through during your service visit. We wish you many happy and safe miles!

May 06, 2021

The dealership always confirms my service requirements and service expectations. Then, they always seem to exceed both factors. They keep their promises and there are no surprise charges. More

by LMC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abigail Hinds, Daniel Gibson
May 06, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to review us! We appreciate your support and are thrilled to hear that you had such a successful experience working with the Michael Hohl Motor Company team. Drive safely, and we hope to see you again down the road!

May 06, 2021

Ron was able to move my appointment up to a week before the appointment I made. Because of all the maintenance work I wanted done plus a 60K mile service, he got me a rental so I could go to work. He has b More

by Rich Anderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abby, Kimberly, Ron Roberts
May 07, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Rich - We are grateful for your loyal business and love to hear that Ron could assist with your recent service needs. Thank you for stopping by to post a wonderful review so that others will know what it's like to be a guest at Michael Hohl Motor Company! We look forward to our continued relationship.

May 05, 2021

I tried to make an appointment by phone but nobody called me back. So I made it on their website on the 9th of April for 11:00 AM on the 5th of May. I received numerous emails with details about my appoint More

by cporet2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
May 09, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

I sincerely apologize for the miscommunication here regarding your appointment. We do strive for accommodating and transparent service, and I would be more than willing to speak with you directly about our process to ensure we clear up any confusion. Unfortunately, I am unable to find your contact information based on this review. Would you consider giving me a call? Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

May 09, 2021 -

cporet2 responded

Thanks for responding. At this point I feel I've said my piece about appointments. I will make my appointments on your website and bring a copy with me. As an after thought: The stand up desks are basically useless. At least when there were regular desks two people could sit at it while conducting business. Now everyone has to stand in the little aisle waiting for someone to help them. This was difficult BEFORE the pandemic. Thanks for listening.

May 18, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for being our customer, and thank you for the additional feedback. If you ever need any assistance scheduling, we are certainly happy to help.

May 05, 2021

Communication wasn’t the greatest, but customer service was good. I was involved in an accident and I was relieved the service department tackled the job and communicated with my insurance company. More

by castillo42481
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe Whitfield, Daniel Gibson , Bill Taylor
May 09, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

While I'm sorry to hear that our communication fell short, I am glad to see that everything worked out. I will look for your contact information in case you'd like to speak further and I invite you to call us as well. Thanks, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

May 04, 2021

I set up an appointment for an oil change and a safety inspection. No concerns, just routine maintenance. I arrived and was greeted in a friendly and business-like manner. I was given an explanation of wh More

by BLURAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
May 05, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Michael Hohl Motor Company, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

May 04, 2021

Awesome service! Hands down would buy another vehicle from Moises!! Super friendly staff made sure all our needs were met and the car buying experience was as pleasant as possible! More

by Wrenchriot
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moises romo
May 04, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Michael Hohl Motor Company, and we will certainly let Moises know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

May 04, 2021

What a great experience! Everyone from the internet Dept to the salesman to the finance Mgr have been great! Caitlyn and Jay need a raise! More

by Nothreeputts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Bombard, Caitlyn Callahan
May 05, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Caitlyn and Jay took such good care of you here at Michael Hohl Motor Company, and we will certainly let them know that you appreciate their help. We hope to see you again sometime!

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