Michael Hohl Chevy Buick GMC Cadillac
Carson City, NV
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562 Reviews of Michael Hohl Chevy Buick GMC Cadillac
Not a good experience; ordered a new car in January, not even built yet by June. They then told me it would take probably 4 more months. Had to cancel the order and buy a different car from a different dea even built yet by June. They then told me it would take probably 4 more months. Had to cancel the order and buy a different car from a different dealership. Updates during the 4 month wait were almost nonexistent. Salesman did not return calls or messages. They didn't seem to really want my business. Service dept on the other hand, are professional and take interest in you as a customer. More
Service department was excellent and very speedy in diagnosing my issue. The charge for diagnosing issue was fair. Unfortunately the survey web site requires TOO may words for comments. diagnosing my issue. The charge for diagnosing issue was fair. Unfortunately the survey web site requires TOO may words for comments. More
Dealership is not up to date with technology. Advertises online but doesn't have tools to complete remotely. Adds additional fees not reflected in the price. Requires full deposit only good for 24 hours.b online but doesn't have tools to complete remotely. Adds additional fees not reflected in the price. Requires full deposit only good for 24 hours.backwards for this day and age. Not trustworthy. Don't recommend. No one was rude but could not accommodate. Because of these reasons they lost a sale and they didn't seem to care. Beware More
Mr. Taylor was exceptionally courteous, professional and very friendly. My work was completed in less time than initially advised and I am very satisfied with the work quality. very friendly. My work was completed in less time than initially advised and I am very satisfied with the work quality. More
My experience was great. From the moment I drove up all the way to the phone call to pick up my car. I would recommend this service department to everyone. the way to the phone call to pick up my car. I would recommend this service department to everyone. More
Awesome dealership. Very accommodating. John and Juan were great. We enjoyed the experience. First time we ever enjoyed a car buying experience. Thanks Michael Hohl were great. We enjoyed the experience. First time we ever enjoyed a car buying experience. Thanks Michael Hohl More
I have used Micheal Hohl’s since I moved to the area. Can’t say enough good about them. The service has always been awesome, the attention to detail is great. And above all they have earned my trust! Can’t say enough good about them. The service has always been awesome, the attention to detail is great. And above all they have earned my trust! More
The service department and Ron are very communicative and friendly. Ron especially gave me exceptional customer service. They aim to please. I plan to continue to give my business to Michael Hohl. friendly. Ron especially gave me exceptional customer service. They aim to please. I plan to continue to give my business to Michael Hohl. More
The service department does sloppy work. Took my truck in to diagnose a blinker issue. Got the truck back and they said the blinker housing had bent connections. It looks like they took a chisel to the housi to diagnose a blinker issue. Got the truck back and they said the blinker housing had bent connections. It looks like they took a chisel to the housing for some reason and then claimed it came in that way. Which was untrue. Then told me it was going to be $1600 to replace. After they had mashed on the part. Then they left the battery cover off and all of the rivets to the radiator shield were missing. The service manager said he would fix it and then I never heard from him again. They are unethical, lazy and dishonest. I’ve had poor service from them in the past. Should have learned my lesson from that. Will never use Michael Hohl for any of my vehicle needs ever again. More