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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
561 Reviews

3700 S Carson St.

Carson City, NV

89701

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562 Reviews of Michael Hohl Chevy Buick GMC Cadillac

June 07, 2021

Not a good experience; ordered a new car in January, not even built yet by June. They then told me it would take probably 4 more months. Had to cancel the order and buy a different car from a different dea More

by gary
Recommend Dealer
No
Employees Worked With
Tisha Schaible, Jeff Patterson
Jun 08, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Gary - I would like to sincerely apologize for this disappointing experience. We should have been more communicative about these delays and I'm so sorry that they cost us your business. I want to look into what happened here and speak with you directly, but I may not be able to find your contact information without a last name. Please consider giving me a call. Thank you, Tisha Schaible - General Sales Manager - 775-883-5777 x2602

Jun 08, 2021 -

gary responded

This is all water under the bridge now, to late to rectify anything. I'm sorry too that things went as they did, i have purchased luxury vehicles before from your dealership, tried to buy another ( an $80,000 yukon), but was treated with indifference. Don't know if I'll be a future customer again, I'll have to think hard about that. Perhaps time will settle my current sour stomach. Gary Boudreau

June 07, 2021

Service department was excellent and very speedy in diagnosing my issue. The charge for diagnosing issue was fair. Unfortunately the survey web site requires TOO may words for comments. More

by HAPPY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Jun 08, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Michael Hohl Motor Company, and if you ever need anything else, don't hesitate to come back and see us again!

June 06, 2021

Dealership is not up to date with technology. Advertises online but doesn't have tools to complete remotely. Adds additional fees not reflected in the price. Requires full deposit only good for 24 hours.b More

by Eda62378
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Patterson
Jun 08, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

This is a disappointing review to read. We do strive for accommodating and transparent service here, and I would be more than willing to speak with you directly about what happened and ensure that we do what we can to assist you in your vehicle search. Please don't hesitate to give me a call. Thank you. Tisha Schaible - General Sales Manager - 775-883-5777 x2602

June 05, 2021

Mr. Taylor was exceptionally courteous, professional and very friendly. My work was completed in less time than initially advised and I am very satisfied with the work quality. More

by Off Road Adventures
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Jun 07, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for sharing so many kind words about Mr. Taylor! We are delighted to hear that your service went smoothly and quickly. All of us at Michael Hohl Motor Company appreciate your business!

June 04, 2021

My experience was great. From the moment I drove up all the way to the phone call to pick up my car. I would recommend this service department to everyone. More

by Cindeleeuw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I can’t remember but he was excellent
Jun 04, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! We are pleased to hear that you had a great experience working with our team at Michael Hohl Motor Company, and if you ever need anything else, don't hesitate to come back and see us again!

June 04, 2021

Got us in and taken care of ! We really appreciated this because we wet taking off to go camping and needed our truck ! Thank you More

by Soonerzone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Jun 07, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us a review! It was our pleasure to assist you here at Michael Hohl Motor Company, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

June 03, 2021

Awesome dealership. Very accommodating. John and Juan were great. We enjoyed the experience. First time we ever enjoyed a car buying experience. Thanks Michael Hohl More

by yayamoyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yonathan Salgado
Jun 04, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the great review! We are thrilled to hear that you had such a successful time working with John, Juan, and the team. Drive safely in your new vehicle, and we hope to see you back at Michael Hohl Motor Company!

June 03, 2021

I have used Micheal Hohl’s since I moved to the area. Can’t say enough good about them. The service has always been awesome, the attention to detail is great. And above all they have earned my trust! More

by edwardwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Jun 04, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to review us, Edward! We are thrilled to hear that you had such a successful time working with the Michael Hohl Motor Company team. Drive safely, and we hope to see you again down the road!

June 02, 2021

The service department and Ron are very communicative and friendly. Ron especially gave me exceptional customer service. They aim to please. I plan to continue to give my business to Michael Hohl. More

by Nicniccum
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Jun 03, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you so much for the excellent review of Ron and our service department! We are grateful to have you as a Michael Hohl Motor Company customer and look forward to our continued relationship.

June 01, 2021

The service department does sloppy work. Took my truck in to diagnose a blinker issue. Got the truck back and they said the blinker housing had bent connections. It looks like they took a chisel to the housi More

by MJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Daniel Gibson
Jun 03, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

MJ - This review is very disappointing to read. We strive to deliver a knowledgeable and professional service experience, and I am sorry to hear that this was not better reflected in your time working with us. We take claims like the ones mentioned here very seriously, and I assure you that we would never intentionally damage a customer's property. I would appreciate the chance to speak with you to see what I can do to help straighten things out. I will search for your contact information, but in the meantime, please do not hesitate to give me a call. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

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