Michael Hohl Chevy Buick GMC Cadillac

Friendly and willing to assist. I thought they used to do an external car wash as part of service. Did not happen this time. I appreciate the explanation for cleaning air filter system . do an external car wash as part of service. Did not happen this time. I appreciate the explanation for cleaning air filter system . More

I showed up early and they took my car right in. I had a card for a free oil change and tire rotation. Everyone was very friendly and helpful. My car was done in a timely manner. Thanks so much for making t card for a free oil change and tire rotation. Everyone was very friendly and helpful. My car was done in a timely manner. Thanks so much for making this easy for a single woman. More

I was scheduled for a service and fuel filter replacement promptly for my 2016 diesel Canyon. The work was completed promptly, but that may have led to my concerns. When I picked up my truck I found a puddle promptly for my 2016 diesel Canyon. The work was completed promptly, but that may have led to my concerns. When I picked up my truck I found a puddle of oil on the center console as well as several oil smears in this same area. When I reported this to the service manager he promply cleaned the leather console "almost" completely. He told me the mechanic told him he might have had the grease on his elbow and that is how it got on the console. My issue is that I use the dealership (and pay dealer prices) expecting professional service. I can't imagine how the service technicians aren't trained to avoid this and to look over the interior as they park the vehicles when they are done. Additionally after I got home I opened the hood and found oul had been spilled on the core support and incompletely wiped. Visible oil was still present in some areas and spilled but "wiped at" oil was visible in others. It appears to me either the technicians are rushed to complete services or they are not properly supervised as they go about their duties. I have had other work done by this dealership and it has been up to par with my expectations. Hopefully if they are rushing their technicians they will reconsider in order to provide quality services and satisfied customers. More

It was very quick and efficient service. I had an appointment at 3:30pm and my service was completed at 4:05pm. I had no problems or issues. They even confirmed the oil to use before starting the s appointment at 3:30pm and my service was completed at 4:05pm. I had no problems or issues. They even confirmed the oil to use before starting the service. More

Great service experience from a dealer that puts the customer first by providing a clean and friendly environment along with great communication about the services being provided and recommended. customer first by providing a clean and friendly environment along with great communication about the services being provided and recommended. More

Very friendly and professional service from the moment I drive into the service department. I had been going to a Reno dealership, but will now continue with Hohl. drive into the service department. I had been going to a Reno dealership, but will now continue with Hohl. More

Visited another dealer to diagnose a warranty related problem- after 3 visits and them getting GM engineering involved the problem was still not resolved. Gave up on that dealership (in Yerington) and br problem- after 3 visits and them getting GM engineering involved the problem was still not resolved. Gave up on that dealership (in Yerington) and brought it here. Resolved the problem in no time! Should have come here sooner. Will definitely be back! More

only draw back was I didn’t get a phone call truck was done. Also a couple of oil/grease mark on the interior. Everyone was very friendly. done. Also a couple of oil/grease mark on the interior. Everyone was very friendly. More

Service specialist was, as always, courteous, professional and helpful. The original scheduler not so much. She accused me of incorrectly entering a warranty item that she failed to put on the professional and helpful. The original scheduler not so much. She accused me of incorrectly entering a warranty item that she failed to put on the service request sheet, then said it would be another 5-6 weeks. Luckily the service specialist took care of us, but the hassle from the scheduler was unnecessary. More

Couldn’t have asked for a more seamless experience from start to finish. Everyone was very knowledgeable and never pushy to sell me something above my comfort range. Will shop here again for sure. Thank yo start to finish. Everyone was very knowledgeable and never pushy to sell me something above my comfort range. Will shop here again for sure. Thank you Andrew More