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Michael Hohl Chevy Buick GMC Cadillac

Carson City, NV

4.5
571 Reviews

3700 S Carson St.

Carson City, NV

89701

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571 Reviews of Michael Hohl Chevy Buick GMC Cadillac

July 21, 2021

While the service department personnel are courteous, I had to wait an additional hour for service. I had a 7 AM appointment, but technicians don’t arrive until 8 AM. This is not announced during the sched More

by dpikop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Jul 27, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to leave us this review and feedback. We do strive for transparent and efficient service here, and I will be sure to share this with my team and work to improve our process going forward. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

July 20, 2021

Rick Roach was professional and personable. Definitely the best salesman experience I've had in thirty years. Dealership was average, salesman was exemplary. I'd definitely do business with him again. More

by Jason
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roach
Jul 21, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the excellent feedback! We're delighted to hear that Rick and the Michael Hohl Motor Company team have set a new standard in your buying experience, and we hope to see you again down the road. Safe travels!

July 19, 2021

Always friendly, knowledgeable and helpful. I live 150 miles away from Michael Hohl in Carson City. Work is always fast and efficient. Clean and comfortable. More

by Pinkie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Gibson
Jul 20, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We really appreciate you making the trip to work with our team! Thank you for your confidence in our work and for your kind review. See you next time at Michael Hohl Motor Company!

July 18, 2021

Very professional and friendly. The dealer was very patient in answering all our questions. I would recommend them to anyone looking for a new or used car. More

by Bruce
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yonathan Salgado
Jul 19, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Bruce - thank you for the review and recommendation! The whole team here at Michael Hohl Motor Company appreciates your feedback and support. Come back again soon!

July 18, 2021

Very friendly no pressure staff. They Did their best to find us a truck. Low inventory. Somewhat overpriced for vech. Our truck was towed with trailer and they plugged a cord in for our trailer battery . N More

by Plumber3602
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Perkins and Baily Woff
Jul 19, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We appreciate you taking time to share this feedback and are glad that you were able to find the right truck for you. Thank you for joining the Michael Hohl Motor Company family! We wish you safe and happy driving.

July 14, 2021

This dealership was able to take my car on a Sunday from a tow company after my car blew a radiator hose on Carson Pass. They were able to promptly fix it over the following days and kept in communication. More

by mike.Adam.holmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Roberts
Jul 14, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

We were thrilled to assist you with communicative, top-notch service! Thank you for choosing Michael Hohl Motor Company and for taking the time to share your experience. Drive safely!

July 14, 2021

Awesome customer service. Took my diesel truck for Awesome customer service. Took my diesel truck for diagnostic. Right on point. Reasonable price , excellent work and efficient I would recommend M More

by Elitelandscape
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff I believe , Jeff Patterson, Daniel Gibson , Caitlyn Callahan
Jul 15, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the review! It was our pleasure to assist you with your truck here at Michael Hohl Motor Company, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

July 14, 2021

Good service Big Bill needs a raise. Bla bla bla blablaaa bla bla bla bla bla bla bla bla blaaaaa bla bla bla blaaaa LoL More

by Joe Blow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Taylor
Jul 15, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for the five-star review, Joe! All of us here at Michael Hohl Motor Company appreciate it very much.

July 14, 2021

Michael Hold got me right in, called with info on repairs and successfully repaired my car in minimal time. However, the car was rather dirty with grease on it in several places, so had to really clean it wh More

by Sunriselaketahoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield
Aug 05, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Thank you for taking the time to share! It is wonderful to hear that our team was able to assist with your vehicle and get you back out on the roads. With regard to the rest of your review, we appreciate you taking the time to share this feedback, as we are always looking for ways to better the customer experience. We would be happy to offer a complimentary cleaning during your next visit. If there is ever is a time that you leave unsatisfied, please contact us and we would be happy to make it right. Best, Greg Overby - Fixed Ops Director - 775-883-5777 x2631

July 14, 2021

I was having car problems on my way into Carson City while on vacation. Even though the service department was very busy, they were able to accommodate me and ran a diagnostic. Turned out nothing was wr More

by earlhrich
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Whitfield, Greg Overby
Jul 14, 2021 -

Michael Hohl Chevy Buick GMC Cadillac responded

Your review fills us with pride. We are so happy to hear we could accommodate you and address your concerns with your vehicle. We will certainly let the Michael Hohl Motor Company service team know they made all the difference in what could have been a stressful situation. Safe travels and have a great day!

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