Michael Hohl Chevy Buick GMC Cadillac

I bought a Trax remote [200miles away]. The communication was patchy. After confirming the purchase, I made not less than 5 calls across a week and couldn't talk to a person. The car was de The communication was patchy. After confirming the purchase, I made not less than 5 calls across a week and couldn't talk to a person. The car was delivered with some scratches and I wasn't made aware of the Smog test needing a couple of weeks of driving. Happy with the car but very average purchase experience. More

*#* PSA - Public Service Announcement *#* Public, I alert you to please be aware of this dealer. If you decide to do business with this Michael Hohl you must beware of the dishonest tactics which they alert you to please be aware of this dealer. If you decide to do business with this Michael Hohl you must beware of the dishonest tactics which they displayed trying to get trade values and buy a vehicle. They are without a doubt taking advantage of people on trades and 'extras'; I have purchased dozens of new vehicles and this is by far the absolute worst experience my wife and I ever had. The salesman and sales manager displayed typical dishonest dealer tactics. I came in with numerous competing trade offers from local dealers and online car selling services, they had the nerve to come back with numbers significantly lower than anyone else in the are. One vehicle was ATLEAST -4,000 and the other approximately -3500 less than I received from Carmax, Corwin GMC, Mercedes Reno, Driveway, Nissan of Carson, GiveMeTheVin and Carvana. They some how presented me with even more slime ball tactics when they gave me a deal breakdown sheet (attached) which included a whopping 6,994 worth of added accessories. How they provided this sheet with a straight face is beyond me. Bonus slime ball points for having salesmen look at the truck acting like others were interested while we were waiting for numbers on the truck and trades. I let them know the deal is absolutely not happening and the offers were insulting and I thanked them for their time and walked, lo-behold I get a call two hours later when I am back home in Reno and the Sales person stated if you come back after 5 PM we will have a deal. I told him it will not be happening and would like to speak with the sales manager as to why they couldn't do this while I was there and why the were trying to take advantage people. Instead they chose to waste my families morning. Unsurprisingly I never received a call; I received an email from the General Manager a few days later asking if I needed any help; I let them know what happened and still never heard back. If you don't want to be taken advantage off I implore you to please go elsewhere. If you need a ACTUAL extended GM service contract you can buy them after the fact from knapp service contracts or Todd at MacMulkin Chevrolet for a fraction (70% less) of the cost Michael Hohl is charging. I purchased from a neighboring dealer and they didn't bat an eye at my trade values or me not wanting to pay any add ons with the same discount as Michael Hohl. My wife and I will be telling every person we know what happened here. Three words to describe this dealer = disgusting, dishonest and terrible. More

Excellent sales department, and a very communicative and trustworthy service department as well. My service advisor Joe has been nothing but great. trustworthy service department as well. My service advisor Joe has been nothing but great. More

Michael Hall Motors is only the second dealer in my lifetime that I could describe as a relatively low-stress experience. What made us so was primarily the sales representative, Nathan Rivera. Attentiv lifetime that I could describe as a relatively low-stress experience. What made us so was primarily the sales representative, Nathan Rivera. Attentive and very responsive. I plan to purchase our next vehicle in a year or two through Michael Hohl and if Nathan is there, only through him. David Morse, Parts Manager was also easy to work with. Because of our positive experience I anticipate servicing our vehicle at Michael Hohl as well. More

Was able to get quickly. Did an awesome job. It’s a little price but you get what you pay for. Thanks Did an awesome job. It’s a little price but you get what you pay for. Thanks More

Well organized. Great service. Office people are very courteous and helpful. Facility is very clean Great service. Office people are very courteous and helpful. Facility is very clean More

Very helpful! Helped me with getting my truck in and out. Thank you! Great job! Helped me with getting my truck in and out. Thank you! Great job! More

Troy took good care of me, explained everything thoroughly before moving forward with service needed. thoroughly before moving forward with service needed. More

Benjamen was fantastic, very patient and good natured. Very trustworthy and helpful. We will be back fir sure. Very trustworthy and helpful. We will be back fir sure. More