Michael Bates Chevrolet

Serviced both of our vehicles same day. Excellent service! Scheduled the service for the same day we called and completed the service on both vehicles in less than the time estimated. service! Scheduled the service for the same day we called and completed the service on both vehicles in less than the time estimated. More

Good experience, work done to my satisfaction, can't understand 25 word minimum, I said what I had to say in seven words, you're too denanding understand 25 word minimum, I said what I had to say in seven words, you're too denanding More

MALIBU I WAS GREATFUL THAT THEY DID FIND THE ISSUE WITH MY CAR AT THIS TIME. ALL IS FIXED AND WORKING PROPERLY AND WAS ABLE TO HAVE A LOANER. PHIL GOES ABO I WAS GREATFUL THAT THEY DID FIND THE ISSUE WITH MY CAR AT THIS TIME. ALL IS FIXED AND WORKING PROPERLY AND WAS ABLE TO HAVE A LOANER. PHIL GOES ABOVE AND BEYOND SERVICE. THANK YOU More

Service Rep, Brandon, did a great job!!! He secured a courtesy vehicle for me and kept me informed of the service my car needed during the process. courtesy vehicle for me and kept me informed of the service my car needed during the process. More

Very satisfied with the work. My only complaint is I brought it in on a Tuesday when you didn’t even look at it until the following Monday. If you could have called me the night before I would have brou brought it in on a Tuesday when you didn’t even look at it until the following Monday. If you could have called me the night before I would have brought it in then or 7:00 that morning. More

The service dept. answered the phone at 7 am and got me scheduled for service the same day. When I came in, they also were able to schedule my 2nd vehicle for service later the same day! Excellent customer scheduled for service the same day. When I came in, they also were able to schedule my 2nd vehicle for service later the same day! Excellent customer experience! More

Surprisingly went for low air in tire. Had nail in tire. In and out in less than an hour and no charge! thanks Appreciate your help In and out in less than an hour and no charge! thanks Appreciate your help More

Good service Routine oil change on my Traverse. My car went back when I arrived, comfortable waiting area with coffee bar and snacks, quick service while I waited Routine oil change on my Traverse. My car went back when I arrived, comfortable waiting area with coffee bar and snacks, quick service while I waited. More

Helped me with the nail in my tire. I only had my Blazer for 10 days when I found a nail in my tire. Brandon explained to me that the nail was in a place that wouldn’t be a good fix so I only had my Blazer for 10 days when I found a nail in my tire. Brandon explained to me that the nail was in a place that wouldn’t be a good fix so I would need a new tire. Since my car is a 2020 the tire had to be ordered. Brandon offered to have the spare put on to get me through the weekend. We decided to just leave the car there until Monday when the tire came in. I’m am so glad we purchased the tire protection plan! More

It has been a pleasure to work with Kelly over the past few years. I look forward to continuing to lease vehicles from her I the future. few years. I look forward to continuing to lease vehicles from her I the future. More