Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center
Miami Lakes, FL
1,593 Reviews of Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center
Edmundo has been my service manager for the past 4 years with 3 vehicles. At Maroone first and now at Miami Lakes. All around he's the best at it. He has provided the best customer service possible.... arra with 3 vehicles. At Maroone first and now at Miami Lakes. All around he's the best at it. He has provided the best customer service possible.... arranging pick-ups and drop-offs with the shuttle, keeping me informed on progress and possible rising issues with my vehicle and most important creating that relationship with people that sets us to start feeling right at home. More
Edmundo was very attentive, and thorough. Constantly keeping me updated with my car repair time. He also took the time to inform me on the proper procedure for rotating my low profile tires. It was an a keeping me updated with my car repair time. He also took the time to inform me on the proper procedure for rotating my low profile tires. It was an all around pleasant experience thanks to Edmundo. More
I had my kia towed to the dealership and didnt hear nothing for three days. come to find out the service advisor had quit when my car was delivered. Once edmundo got his hands on my service order he w nothing for three days. come to find out the service advisor had quit when my car was delivered. Once edmundo got his hands on my service order he was very prompt stayed in contact with me through the whole process. I am very satisfied with edmundo service and will now use the service department there for all my service needs. I even purchased my toyota tundra from headquarters toyota across the street and Miami lakes automall will be doing all the servicing on that vehicle, because of edmundo's customer service. More
I bought my 2007 chevrolet Tahoe from Maroone Chevrolet and use to get my truck serviced there... One time, I took my truck in and things came up missing there and I told the Service Manager and he did eve and use to get my truck serviced there... One time, I took my truck in and things came up missing there and I told the Service Manager and he did everything in his power to help.. The service manager told me he was leaving to go work for the Auto mall and that he would be glad to keep servicing my truck.. I didn't leave right away but the next time I went into Maroone I was treated very rudely and that was the last straw.. I called and ask for Edmundo Palacios and he told me to bring the truck in and I did.. I am a paraplegic and need a little help and he is always very helpful.. He has gone out of his way to make sure my truck is up to date on everything that is needed and done right.. I have zero complaints about the service at the Miami Lakes Automall and I will be buying my next truck from them based on the way they have treated me in the service department... Thank you Edmundo and keep up the good work. More
I have been a jeep owner for many years and i am very pleased to the excellent service Miami Lakes Jeep provides, and i am very fortunate to have Lee take care of my car services. He is amazing, great c pleased to the excellent service Miami Lakes Jeep provides, and i am very fortunate to have Lee take care of my car services. He is amazing, great communicator keeps me informed of all things. GOOD JOB. He also has a great team behind him. Thank you A very satisfied Customer Cap Ricardo RED JEEP LIBERTY 2009 More
I love the customer service that I received from Edmundo. He was very nice and explained the services that I needed. He also called me after I dropped off my car to make sure I was aware of the services I ne He was very nice and explained the services that I needed. He also called me after I dropped off my car to make sure I was aware of the services I needed. He also did a follow up call to make sure I was satisfied. More
This guy gave me a lot of suggestions and very friendly, not sure of that is his personality or the training he receiced but I feel good for the way I was treated. I would definitely would go back at this not sure of that is his personality or the training he receiced but I feel good for the way I was treated. I would definitely would go back at this location with the same service writter. Thank you Edmundo P More
Diango was very helpful. As soon as I pulled up he was there to assist me with my vehicle. My car was returned in the time he told me. Very pleasant young man. He is the reason I come here to get auto there to assist me with my vehicle. My car was returned in the time he told me. Very pleasant young man. He is the reason I come here to get auto service. More
great dealership service, as soon as I pulled up someone (diango) attended me with a great attitude. Told him my problems and worries and soon took care of it. (diango) attended me with a great attitude. Told him my problems and worries and soon took care of it. More
I have a conversion van and everytime I take my car for service I receive excellent service. Edmundo is always very friendly and helpful. I definitely recommend this places to all my friends and family. service I receive excellent service. Edmundo is always very friendly and helpful. I definitely recommend this places to all my friends and family. More