Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi - Service Center

I have never had a positive experience with this service dept. In December we brought our Jeep in for repair, the throttle warning light was on. $2500 later and excuses why the other items we asked to be fi dept. In December we brought our Jeep in for repair, the throttle warning light was on. $2500 later and excuses why the other items we asked to be fixed we not, (but the quoted repair bill remained the same) we left. Less than 8 weeks later the light is on and the Jeep is not safe to drive. I phone to speak with the service manager. Rude, arrogant and definitely not listening or caring what I have to say, he tells me I will receive a call from my "service specialist". That was two days ago. NEVER have we had a positive experience with this group of clowns. I've made appointments, driven there only to be told the diesel mechanic was a) off, and the second time, b) being certified. Guess they don't have the intelligence level to call the customers and reschedule. I would never had taken my car back after the first oil change but they have the only Jeep Certified Diesel mechanic in Miami. My 80,000 mile service cost $6500 because the four wheel drive system burnt out less than two weeks later. When my husband took it back in he was told his "wife must have hit something to loosen the screw, and all the oil drained out", the car is trail rated and the wife hit nothing. I LOATHE this place and their shoddy standards of customer care and service. STAY AWAY!!!!! More

EL reset del tiempo hasta el proximo mantenenimiento lo hicieron mal, o sea, dos veces, el auto fue con 4314 millas recorridas y ahora marca que el proximo mantenimiento es dentro de 13 meses o 18300 milla hicieron mal, o sea, dos veces, el auto fue con 4314 millas recorridas y ahora marca que el proximo mantenimiento es dentro de 13 meses o 18300 millas. El tanque del engine coolant llego por debajo del nivel minimo y cuando me entregaron el auto ni siquiera lo habian revisado tuve que decirle al empleado que por favor rellenara el tanque, los papeles del vehicucle checkup fueron llenados con errors y estoy convencido que del cupon que me dio la Mitsubishi por haber comprador un auto Nuevo donde el cambio de aceite, cambio de filtro, puntos de inspection y otros servicios gratuitos la mayoria no fueron hechos. More

Since the moment I arrived the dealer,, Alan Kahn was friendly, attentive and very thorough in his explanation of my car needs. He greeted me immediately and asked how he could help. I told him about my friendly, attentive and very thorough in his explanation of my car needs. He greeted me immediately and asked how he could help. I told him about my oil change and he explained how it was important to take care of my 15000 mile service. He answered all questions I had clearly and was very patient with all my questions. He explained how long it would take and called me to let me know when the car was ready. It was an extremely positive experience and I plan to bring my husband's car (also a Kia) in for its service to this location with this dealer. More

I went for a second visit to Miami Lakes Automall for a check up on my vehicle and Alan Kahn was very helpfull even thou he was not the one that help me in my first visit. check up on my vehicle and Alan Kahn was very helpfull even thou he was not the one that help me in my first visit. More

Alan Kahn provided me with five star service. He made getting my vehicle serviced so convenient and easy. Alan was a true professional as we discussed the different service options. He saved me money and getting my vehicle serviced so convenient and easy. Alan was a true professional as we discussed the different service options. He saved me money and gave me the excellent white glove service. From the day I purchased my vehicle, to every service I've had on my vehicle, they treat me so well and most importantly take care of my car. Everyone is friendly and they treat you like family. Thank you Alan. More

Miami Lakes AutoMall was a exceptional at taking care of us during our service trip! From honoring a discount provided by the Foursquare app to delivering on a quick service, Miami Lakes AutoMall was an ove us during our service trip! From honoring a discount provided by the Foursquare app to delivering on a quick service, Miami Lakes AutoMall was an overall great experience! Mr. Alan Kahn, the Assistant Service Manager was the best part of our experience. Mr. Kahn went above and beyond in order to assist us with our service visit. We would recommend Miami Lakes AutoMall and Mr. Kahn to ANYONE who's in need of auto services. Best Regards, Jahmaal and Merlyne Docteur-Poleon More

Miami lakes chevrolet service and auto body has great customer service. Went today for an oil change and i was quickly attended, service was fast and efficient, and was told what was needed to be done fo customer service. Went today for an oil change and i was quickly attended, service was fast and efficient, and was told what was needed to be done for future car care. Recommend this dealer to all. More

BEWARE!!! Do not bring your car to this dealer for service! The service advisor we dealt with seemed nice at the beginning, but was very nasty when we picked up our truck. They only fixed 6 of the 19 service! The service advisor we dealt with seemed nice at the beginning, but was very nasty when we picked up our truck. They only fixed 6 of the 19 issues with our truck and then treated us like garbage when we got upset that the work was not complete. Take your car somewhere else. The only reason i brought my truck to this dealer was because it had positive reviews online. More

Miami Lakes is Professional Friendly and FAST. I go to them for my car service and call them up for any question. I'm in and out, no complaints. They are great!! them for my car service and call them up for any question. I'm in and out, no complaints. They are great!! More

Diango was very helpful, he extended out of his way to help me with my car. I was being helped by another employee who wasn't even trying at all, after insisting on another employee Diango came to my resc help me with my car. I was being helped by another employee who wasn't even trying at all, after insisting on another employee Diango came to my rescue and solved my problems. Not just was he quick, but he was very respectful, something the other employee lacks. Great Job Diango, and thank you More