Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Our visit to this Dealer was very unpleasant. My opinion on this matter is that the directives of this Dealership and/or Dealer should give more training to the people who work beyond how they sh My opinion on this matter is that the directives of this Dealership and/or Dealer should give more training to the people who work beyond how they should express themselves or speak to us as customers and I am not talking about the salesman Ethan because this man was very friendly and very calm when giving us all this information. I am referring to the person who was behind the counter called: Financier, this man was very poorly educated when my husband and I went to ask for information about the numbers and financing, we were really very surprised by that Bad attitude and rude way of talking to customers. I do want to tell you that this type of behavior does not leave a good impression or a good image for your dealer. How unfortunate this visit was for us today, apart from the fact that we were accompanied by our 16-year-old daughter who left this place scared. I wish you and your work team good luck and I hope that you can take action on this behavior with your finance team. More

Very quick to meet my needs. The sales person was very friendly and courteous, helpful The sales person was very friendly and courteous, helpful More

Johnathan is a great service advisor! 10/10 and I wouldn’t trust anyone else with my service needs. 10/10 and I wouldn’t trust anyone else with my service needs. More

Very unprofessional sold me a car that was not maintenance don’t come to this dealer they lie and sell messed up cars maintenance don’t come to this dealer they lie and sell messed up cars More

This dealer went to extremes in the extra payments on top of the payments related to the price of the car and taxes. However, the seller was very patient and trying to help me. of the payments related to the price of the car and taxes. However, the seller was very patient and trying to help me. More

quick , patient, and tries to get best offer to benefit your situation but more importantly willing to help out customers having great service your situation but more importantly willing to help out customers having great service More

This was the easiest dealership I have worked with. Alejandro was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Miami Lakes Automall Alejandro was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see Miami Lakes Automall More

****BEWARE**** I’ve been living a nightmare with this dealership since November 2023. They are completely ghosting my calls for the past month and a half and they still have my car. Nightmare began with dealership since November 2023. They are completely ghosting my calls for the past month and a half and they still have my car. Nightmare began with Eddy, my car was there for a month and he lied many times about when it will be done, turns out it was never even touched. I escalated the situation to Enrique and he’s lied to me as well and he’s the one who isn’t calling me back. I’ve even tried emailing his manager Elvis Gamez and of course no response. I’ve tried talking to the sales department, service department and finance department and nobody seems to be working. DO NOT buy your car from here, this dealership doesn’t care at all. More

The service department is absolutely horrible! !! I had an appointment.for an oil change and because my tire sensor was not working. My service advisor Noel stated the tire sensor had to be ordered !! I had an appointment.for an oil change and because my tire sensor was not working. My service advisor Noel stated the tire sensor had to be ordered and would there Tuesday when he finally finished with her personal call after waiting forever. I explained I could come Tuesday but was availble Wednesday and he said no problem. When I get there Wednesday morning he was busy on the phone and on the food truck, he was told he had a customer waiting and still ignored me. when he finally comes he says he has to check on the part. he then notifies me the part isn't there because it's running late and he will call or text me in a day or two to let me know it arrived, he also says it should be there by Saturday the latest. so Saturday comes and I hear nothing so I call to find out if the part arrived. The Service receptionist tells me I need to speak to Noel but he's unavailable and she'll have him call me. Tuesday comes and still no call, I try call multiple times.no one answers then when some does answer I ask to speak to the.manager I'm then transfered to Voice-mail, Leave a.mesdage with my contact info requesting a return call. Now a week and a half later, still Nothing!!! I've always owned a Toyota and their service is impeccable, My first time owning a chevy and this is Horrible!! More

Always fast and quick never a disappointment every time I get my car service it drive smooth get my car service it drive smooth More