Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
Miami Lakes, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Always fast and quick never a disappointment every time I get my car service it drive smooth get my car service it drive smooth More
The place was great, people were friendly and accommodating, helpful, easy and quick process. Everyone was a pleasure to work with. accommodating, helpful, easy and quick process. Everyone was a pleasure to work with. More
Javier & Chris were amazing! I am so happy with my experience. My 2nd car bought at Miami lakes auto mall and am still impressed. Thank you so much! I am so happy with my experience. My 2nd car bought at Miami lakes auto mall and am still impressed. Thank you so much! More
Worst service ever at a dealership. They didn't inform me the car I contacted them about had been sold. Then the salesperson proceeded to show me 2 cars (which took one hour, not sure w They didn't inform me the car I contacted them about had been sold. Then the salesperson proceeded to show me 2 cars (which took one hour, not sure why it would take so long cause I didn't test drive them. It just took him a long time to get access to the cars). He then gave us the wrong information, saying the car didn't have a feature I requested, which he was actually wrong about and my friend had to point it out. Finally, he informed me that the car had to be financed in order to get the listed price. I said I wanted to pay cash and he became very rude, explaining if we pay cash, the dealership doesn't benefit. We said then it wasn't going to work out and he replied angrily "thanks a lot for wasting two hours of my time!" This was the culmination of several inaccurate or rude statements he made. Do NOT recommend this dealership or Javier, their rep. More
I appreciate Alain and the finance team for taking my inquiry serious and helping me get an amazing deal. Alain specifically was awesome and asked me if I needed assistance and took me seriously unlike 2 inquiry serious and helping me get an amazing deal. Alain specifically was awesome and asked me if I needed assistance and took me seriously unlike 2 other salesman. More
I purchased a used jeep for my kid. At the office while purchasing the extras -maintenance extension, LoJack, platinum warranty, etc, Carlos input my email wrong. I told him there, he At the office while purchasing the extras -maintenance extension, LoJack, platinum warranty, etc, Carlos input my email wrong. I told him there, he said it was not an issue. Next few days I got the message to activate loJack, and couldn't because they send a code to my email which did not match the email they sent to LoJack. I called and called and called, left message after message. Nobody called back. Today same thing. I left 9 messages. The people on the phones control the operation, just transfer calls to never answering voicemails. They were very rude and told me "you can keep calling all you want but if you want to solve an issue drive here instead". I am an hour away. In 2024 and an email issue can not be fixed by phone. They hung up on me, they stopped answering the phones. I tried EVERYTHING. there is no way to get through to management. I just left a conversation with a life agent who promised to have a manager call me. I wonder if I should wait another 8 months of nothing. However, as I am on the chat with the agent, my phone rang 2 times "are you looking for a new car"..... They can call for that, but not for an issue. If you buy a car here, you will NEVER get service ever again. This is not a certified chevrolet dealership. I tried contacting Chevrolet today to help me and they told me, they can't because this is not a certified Chevrolet/GM dealer. Buy at your own risk More