
Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi
Miami Lakes, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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The service department of Miami lakes auto mall is the worst . My 2024 high country had a recall for some part of the motor I brought it in almost a month ago Nicolas is the one in charge but he never cal worst . My 2024 high country had a recall for some part of the motor I brought it in almost a month ago Nicolas is the one in charge but he never called to let me know what was wrong with the truck and doesn’t give me any type of status I went to the dealer 3 times and he’s never there the manager doesnt do anything. I called so many times they never respond I have no idea what’s going on . I need answers 😡 More
Tuve que esperar mucho tiempo para que me pudieran atender,solo una Chica a cargo de los cambio de aceite y otro empleado para otros asuntos,van muchos client's para solo 2 personas,la tercera persona atender,solo una Chica a cargo de los cambio de aceite y otro empleado para otros asuntos,van muchos client's para solo 2 personas,la tercera persona llego después de las 9:30 de la manana. More
Excellent Service. The salesman was great! I would definitely recommend to my friends to shop here. The salesman was great! I would definitely recommend to my friends to shop here. More
Had an exceptional experience. Julian and the team went above and beyond to ensure I was taken care of quickly and efficiently. Their dedication to customer service really stood ou Julian and the team went above and beyond to ensure I was taken care of quickly and efficiently. Their dedication to customer service really stood out, on how they prioritized getting me back on the road fast even when it was really busy for them that day. Highly recommend them! More
Purchased new car on 5/17. Salesman could not locate second key fob. Have gone there several times, no one has a clue on how to get me another key fob. Parts department says th Salesman could not locate second key fob. Have gone there several times, no one has a clue on how to get me another key fob. Parts department says the ordered the key twice. I still have no key. Mitsubishi manager was less than useless trying to help get me a key. The truth is if my local dealer had the color I wanted I would not have gone to your dealership. I will never buy a car from there ever again and I will not recommend this dealership to anyone. In almost 50 years of buying cars I have never seen has horrible customer service. More
I scheduled a repair due to a Kia recall. I arrived at 7:00am and after a wait, was told that the required part will need to be ordered and someone will contact me. It's been 2 weeks and no o I arrived at 7:00am and after a wait, was told that the required part will need to be ordered and someone will contact me. It's been 2 weeks and no one has called me. I even met Elvis Gamez, service manager while waiting. He gave me his card and told me to call/text him. I did but he never responded at all. Terrible customer service!!! More
El peor dealer. No cumplen promesas. Me prometieron un cheque por mas de 1 mil dólares con documento firmado y todo y nada que me llega. He ido al dealer y llamado v No cumplen promesas. Me prometieron un cheque por mas de 1 mil dólares con documento firmado y todo y nada que me llega. He ido al dealer y llamado varias veces, He hablado con dos managers y solo dan excusas. NO SE DEJEN ENGAÑAR! More