Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Joel is truly a master of his craft. Not only is he knowledgeable beyond belief, but he knows exactly how to explain any problem with his customer's vehicle in a way they can understand. Most important knowledgeable beyond belief, but he knows exactly how to explain any problem with his customer's vehicle in a way they can understand. Most importantly, he's honest! I've already recommended him to all of my friends and family. More

I bought my car from this dealership in 2010. I have completed all of scheduled maintenances at this site as well. My overall experience has been good. The prices are competitive and the service is ex completed all of scheduled maintenances at this site as well. My overall experience has been good. The prices are competitive and the service is excellent. I am very pleased with the performance of my car. I have over 35,000 miles and it runs just as smooth as when I bought it. The service time is decent as well. In the past I have experience all day service jobs. However, most of my services last 3 hours or less. With the free Wi-Fi, it gives me a chance to catch up on a few things. The customer service is good and I recently worked with Joel Gonzalez. He was professional, knowledgeable, and solution oriented. He took the time to review my car history before presenting options. He also addressed my concerns before recommending specific services. Overall, it was a good experience. More

I had to take my truck in to service my breaks. When I got to the service area I didn't know who to talk to and another service member asked if I needed help. When I said yes he promptly called another s got to the service area I didn't know who to talk to and another service member asked if I needed help. When I said yes he promptly called another service member and said Joel would take care of me since he was already helping someone else. Joel was able to give me a rough idea of what was wrong with my brakes. The problem turned out to be worst then the two of us thought. He went out of his way to help me find the best way to fix the problem which would be the most COST efficient way. More

What a great experience having my 2008 Silverado serviced. I was in and out, with a rent a car in 45 minutes!!!!! Joel was awesome, repaired my truck in 1 day. Highly recommend this dealership for a serviced. I was in and out, with a rent a car in 45 minutes!!!!! Joel was awesome, repaired my truck in 1 day. Highly recommend this dealership for all your needs. Kevin Martin More

I went to the auto mall with my camarro barely running, extremely stressed and thinking my car was unfixable. I was quickly introduced to edmundo palacios who was more helpful than any one i've ever worked extremely stressed and thinking my car was unfixable. I was quickly introduced to edmundo palacios who was more helpful than any one i've ever worked with in any dealership. Not only was he professional but was able to figure out the problem with my car but he also got it fixed as soon as possible, because of him I will always be a miami lakes auto mall customer nand will make sure to refer everyone i know to him. Im forever thankful. More

Joel was a pleasure to work with, nice, attentive, and quick to satisfy the small issue I had with the tire monitoring system which had not been reset. Other than that the experience was A grade. quick to satisfy the small issue I had with the tire monitoring system which had not been reset. Other than that the experience was A grade. More

I am giving this employee brian a great rating because his customer service was like no other in the sense that he quickly took care of the issue and told me to be back to get my car in the exact time tha his customer service was like no other in the sense that he quickly took care of the issue and told me to be back to get my car in the exact time that was given. He let me knew all the problems my car had and told me which ones to take care of first. More

Great job from Mr. Gonzalez but the price I feel it was to high for a hour and half of work, for a AC thermostat for a kia sprecta $ 377.50 Thank you Larry Guerra to high for a hour and half of work, for a AC thermostat for a kia sprecta $ 377.50 Thank you Larry Guerra More

I purchased my new car at this dealer and took it in for the first oil change/service. Everyone was very nice and attentive to my needs, being a first time customer. Joel was very formal and informative. He the first oil change/service. Everyone was very nice and attentive to my needs, being a first time customer. Joel was very formal and informative. He even informed me of a recall on my vehicle that needed to be taken care of; I would not have known this if I had taken my car in to a different place. From the very start when I went to the dealer to purchase a car, I was greeted by a salesperson that made me feel at home. My overall experience has been a very pleasant one so far. More

I went in because my car wasn't running right..I saw Joel and he showed me exactly what I needs for my car..advising me That I needed am oil change right away.he was great and very knowledgable .my car is and he showed me exactly what I needs for my car..advising me That I needed am oil change right away.he was great and very knowledgable .my car is good as new! Thanks to Joel and his crew at Miami lakes! More