Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

I had my kia towed to the dealership and didnt hear nothing for three days. come to find out the service advisor had quit when my car was delivered. Once edmundo got his hands on my service order he w nothing for three days. come to find out the service advisor had quit when my car was delivered. Once edmundo got his hands on my service order he was very prompt stayed in contact with me through the whole process. I am very satisfied with edmundo service and will now use the service department there for all my service needs. I even purchased my toyota tundra from headquarters toyota across the street and Miami lakes automall will be doing all the servicing on that vehicle, because of edmundo's customer service. More

I bought my 2007 chevrolet Tahoe from Maroone Chevrolet and use to get my truck serviced there... One time, I took my truck in and things came up missing there and I told the Service Manager and he did eve and use to get my truck serviced there... One time, I took my truck in and things came up missing there and I told the Service Manager and he did everything in his power to help.. The service manager told me he was leaving to go work for the Auto mall and that he would be glad to keep servicing my truck.. I didn't leave right away but the next time I went into Maroone I was treated very rudely and that was the last straw.. I called and ask for Edmundo Palacios and he told me to bring the truck in and I did.. I am a paraplegic and need a little help and he is always very helpful.. He has gone out of his way to make sure my truck is up to date on everything that is needed and done right.. I have zero complaints about the service at the Miami Lakes Automall and I will be buying my next truck from them based on the way they have treated me in the service department... Thank you Edmundo and keep up the good work. More

I have been a jeep owner for many years and i am very pleased to the excellent service Miami Lakes Jeep provides, and i am very fortunate to have Lee take care of my car services. He is amazing, great c pleased to the excellent service Miami Lakes Jeep provides, and i am very fortunate to have Lee take care of my car services. He is amazing, great communicator keeps me informed of all things. GOOD JOB. He also has a great team behind him. Thank you A very satisfied Customer Cap Ricardo RED JEEP LIBERTY 2009 More

I love the customer service that I received from Edmundo. He was very nice and explained the services that I needed. He also called me after I dropped off my car to make sure I was aware of the services I ne He was very nice and explained the services that I needed. He also called me after I dropped off my car to make sure I was aware of the services I needed. He also did a follow up call to make sure I was satisfied. More

This guy gave me a lot of suggestions and very friendly, not sure of that is his personality or the training he receiced but I feel good for the way I was treated. I would definitely would go back at this not sure of that is his personality or the training he receiced but I feel good for the way I was treated. I would definitely would go back at this location with the same service writter. Thank you Edmundo P More

Diango was very helpful. As soon as I pulled up he was there to assist me with my vehicle. My car was returned in the time he told me. Very pleasant young man. He is the reason I come here to get auto there to assist me with my vehicle. My car was returned in the time he told me. Very pleasant young man. He is the reason I come here to get auto service. More

great dealership service, as soon as I pulled up someone (diango) attended me with a great attitude. Told him my problems and worries and soon took care of it. (diango) attended me with a great attitude. Told him my problems and worries and soon took care of it. More

I bought a used car from Miami Lakes Automall and then I bought a used car from Miami Lakes Automall and then found out it needed over $3k in repairs. The salesman looked me in the eye and told me there I bought a used car from Miami Lakes Automall and then found out it needed over $3k in repairs. The salesman looked me in the eye and told me there were no problems with the car. The car broke down and I took it in to find out all the probelms it had. They thought I was the previous owner and that I had refused to fix the part that had busted. They had kept calloing me to find out if everything was ok and I thought they were good guys, but they knew the car was going to break down anytime and they just wanted to make sure I brought it into them for repairs......no way I am taking the car to them. They are crooks are far as I am concerned More

I have a conversion van and everytime I take my car for service I receive excellent service. Edmundo is always very friendly and helpful. I definitely recommend this places to all my friends and family. service I receive excellent service. Edmundo is always very friendly and helpful. I definitely recommend this places to all my friends and family. More

I enjoyed the professionalism my service advisor treated me with. Edmundo is a great asset to this company. He makes me feel at ease no matter how bad the situation may be with my vehicle. I have now been h me with. Edmundo is a great asset to this company. He makes me feel at ease no matter how bad the situation may be with my vehicle. I have now been his customer for over 8 years. I followed him from Maroone to now this dealership which makes it even more convenient for me being that I live in Miami Lakes. More