Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

I was dreading going through the car purchasing process, through one or two bad experiences previously. The experience here was excellent, the people we dealt with helpful and knowledgeable. I would certain through one or two bad experiences previously. The experience here was excellent, the people we dealt with helpful and knowledgeable. I would certainly refer friends and family here. More

Sam was awesome. She helped me as a soldier to pickout what I needed an to get the best price in that market. I would highly recommend her to any service member looking for a car. what I needed an to get the best price in that market. I would highly recommend her to any service member looking for a car. More

Everything went well in my service at your dealer Edmundo Everything went well in my service at your dealer Edmundo told us everything was going on with our car . They kept the car not Everything went well in my service at your dealer Edmundo told us everything was going on with our car . They kept the car not too long We were complete satisfied with our experience at the dealer More

Great experience. Service was excellent and Jorge was very patient and thorough. We loved the service we received. And we will definitely recommend others to this dealership. very patient and thorough. We loved the service we received. And we will definitely recommend others to this dealership. More

I recently bought a Chevrolet Camaro, at your business, for my oldest daughter. The auto consultant at Miami Lakes Auto Mall who worked with us was Mr. EDDIE FERNANDEZ. Eddie should be commended for repr for my oldest daughter. The auto consultant at Miami Lakes Auto Mall who worked with us was Mr. EDDIE FERNANDEZ. Eddie should be commended for representing your company in a very positive way. He was helpful, cordial, polite and truthful. Truthful. That's one word that is usually not synonymous with "auto salesman". Unfortunately, I found this to be true at your dealership as well. I had first spoken several times over the telephone with a man who identified himself as LUIS Fernandez. LUIS Fernandez told me over the phone (due to an internet search that I made) that he had the exact color vehicle that my daughter wanted and would hold it for us at the dealership since we were coming there the next day. - (LIE #1). Secondly, he told me that I would receive a $1500. discount because we were a "2nd-time Chevrolet vehicle purchaser because we were trading in a Chevrolet Cavalier". (LIE #2). He also stated that I would receive an additional discount due to my military experience. (LIE #3). I explained to him that I was a retired 35-year veteran law enforcement officer and he stated that I still would receive the discount. (LIE #4). When my daughter and I arrived at your dealership, Luis Fernandez was not available. He had previously informed me that a Mr. Eddie Fernandez would be assisting me and knew everything that I was looking for as well as the discounts that I was promised. Upon arrival on May 26th, 2012 at approximately 11:30 AM, we were met by Mr. EDDIE FERNANDEZ, not LUIS. Eddie told me that the color vehicle that my daughter wanted was NOT AVAILABLE (See LIE #1 by Luis). Eddie also stated that the $1500 Chevrolet discount was only for Chevrolet Trucks (SEE LIE #2 by Luis). He also stated that the military discount was only for those in the military (SEE LIE #3 & 4 by Luis). I bought the vehicle anyway since Eddie did make me a fair deal and my daughter really wanted the car. BUT, I feel that the individual who had identified himself as “LUIS FERNANDEZ” lied, lied, and lied some more and definitely put a black mark on your dealership. I guess I’m not so disappointed since car dealers and dealerships are known to lie to their customers and apparently your dealership is no better. I am in the market for two more vehicles this year. My son-in-law wants to purchase a Dodge Charger and I am planning on purchasing an Equinox. As much as we enjoyed the professionalism of EDDIE FERNANDEZ, I cannot overlook the lies that I was told by LUIS to “lure” us in to your dealership. I am a man who believes in a high degree of ethics in any business. I am sorry that one sales representative by the name of LUIS FERNANDEZ will cause me to look elsewhere when it comes to purchasing any future vehicles. More

The experience was very pleasant from the internet contacts, the phone conversations and finally to the sales office. I hate the thought of buying a new car because of previous experiences at other de contacts, the phone conversations and finally to the sales office. I hate the thought of buying a new car because of previous experiences at other dealerships and was surprised at how easy it was at Miami Lakes Auto Mall. More

Jason handled my repair problem in a professional but friendly way. The kindness and concern he displayed to an out of towner set my mind at ease. I could not have found a better dealership. friendly way. The kindness and concern he displayed to an out of towner set my mind at ease. I could not have found a better dealership. More

Went to the dealer yesterday to purchase a new car and had a great experience. I had already gone to a few other dealers but none were as pleasant as Miami Lakes Chevrolet dealer. The sales man Roly was e had a great experience. I had already gone to a few other dealers but none were as pleasant as Miami Lakes Chevrolet dealer. The sales man Roly was extremely helpful and a pleasure to be with. Most car buying experiences are a nightmare but I knew when I spoke to him the night before that he was different. This experience could have not been any better and I got the car of my dreams. Thanks Roly! More

Being new to the city, I didn't know many places to get service on my vehicle. However a friend recommended me Miami Lakes AutoMall and I left completely satisfied with the job done on my car. From the mom service on my vehicle. However a friend recommended me Miami Lakes AutoMall and I left completely satisfied with the job done on my car. From the moment I walked in to the moment they handed me back my keys, I was astounded. After the service and to this day, my car has ran smoothly. :) thank you Miami Lakes AutoMall. If you are reading this, head over ASAP for outstanding service!! More

I had been servicing my 2011 Kia at another dealership for over a year and decided to try out Miami Lakes Auto Mall for a change. I was very pleasantly surprised when I learned of all the benefits this pl for over a year and decided to try out Miami Lakes Auto Mall for a change. I was very pleasantly surprised when I learned of all the benefits this place has to offer. For starters, they offer a courtesy shuttle service when you want to drop off your vehicle and they also bring you back; they cover a 10 mile radius. They also wash your car for free! The air pressure in my tires was low, the put air in them. I was also low on windshield washer fluid, they replenished it. And most importantly, the service was completed within the promised time frame. I am very pleased. Thank you Miami Lakes Auto Mall! Thanks Edmundo! More