Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

This dealer has been the best experience I have had when it comes to getting a car. The staff was awesome and they offered me a deal that I could not refuse! They care more about their customers than their it comes to getting a car. The staff was awesome and they offered me a deal that I could not refuse! They care more about their customers than their own profit. I would definitely go back and get my next car at this dealership!!!!! More

best that best that's mr Thomas wigging a true professional .............thank you a great deal out lander 20014 ....Jaime d .hope to see next time ......................... professional .............thank you a great deal out lander 20014 ....Jaime d .hope to see next time ......................... More

ANTONIUS KYNE IS EXCELLENT SALES MAN, HE HAS GOOD CUSTOMER SERVICE, HE DID NOT GIVE YOU HARD TIME, FRIENDLY, AND HE KNOWS HOW TO SALE. CUSTOMER SERVICE, HE DID NOT GIVE YOU HARD TIME, FRIENDLY, AND HE KNOWS HOW TO SALE. More

Not sure why this dealership is rated so highly. Perhaps I just got the wrong group of salesmen. My first contact with them was over the Internet. I requested a quote on a Chevy Volt. I was a Perhaps I just got the wrong group of salesmen. My first contact with them was over the Internet. I requested a quote on a Chevy Volt. I was asked for details on what color I wanted, and extra options, which was a good start, but my main concern was whether they were going to match the national lease offer GM was advertising at the time. Instead of providing me with a quote, Mario (who, apparently, handles internet requests) asked me to give him a call. I did, and I asked him if he had gotten my e-mail with my quote request. He claimed he didn't. Once I repeated, over the phone, what I was looking for, he said someone would contact me, shortly, with a quote. Days went by, and no one did. I thought they had given up, so I started moving on to other dealers. After I got a quote from another dealer, I, finally, got an e-mail from Mario saying they would match the GM's national offer and even come in at a lower down payment. He asked me if I could come into the dealership. I figured there was nothing to lose, so I gave them a chance. When I arrived at the dealership, Mario immediately passed me on to Wilberto. It seemed like Wilberto was starting out cold, so everything I already discussed to Mario, I had to repeat over again. So, all the Internet contact was a waste of time. I gave Wilberto the quote I received from the other dealership, mentioned GM's national lease offer, and asked them if they were willing to match it. That was all I wanted to know - a "yes" or "no" answer. After spending an unusually long time trying to locate the car (from the VIN number), Wilberto said the quote I was given from the other dealership must be wrong. It must not include all the taxes and fees. When I stated I was confident it did, Wilberto implied I'd been duped. So, after wasting my time with Wilberto, and having him claim, essentially, the other dealership had lied on their quote and that I was a fool to believe them, I was passed on to Eddy. It was like starting all over again from scratch. Eddy had the quote from the other dealer (which Wilberto had passed on to him), and I explained to Eddy that all I was looking for was a match to GM's national lease offer, and, if they could beat the quote I got from the other dealer, then, all the better. Just like Wilberto, Eddy implied the other dealer had lied and not included all the taxes and fees in the quote. I told him I was confident they did. Eddy gave me the typical car salesman spiel about how, if they match the quote, with all taxes and fees included, they were losing money, and yada, yada, yada. I didn't care to hear the sob story. All I wanted to know was a yes, or no. Could they match it, or beat it, or not? After wasting my time for nearly another hour, Eddy, finally, came back and said they could match the other dealers quote, and even do a tiny bit better, and wanted to make sure I was "completely satisfied" with the deal. I told him no. Most of the experience was a complete waste of time. Mario provided almost no service. Both Wilberto and Eddy had implied I was a fool to believe the quote I received from the other dealer, and I had wasted my time listening to sob stories before we, finally, reached a conclusion. Of course I wasn't satisfied! Eddy, then, said that if I wasn't "completely satisfied" he didn't want to sell me the car. I said, "ok", and walked out. My best recommendation for dealing with Miami Lakes Chevrolet is that, if their internet sales guy doesn't give you any detailed information, and only wants you to stop by the dealership in person, stay away. Unless, of course, you like being called a fool and enjoy listening to the typical car salesman spiel. More

Excelente trabajo mui amable y de mucha ayuda les recomiendo a todas las personas interesadas en un auto nuevo Miami Lakes atomall personal mui profesional recomiendo a todas las personas interesadas en un auto nuevo Miami Lakes atomall personal mui profesional More

Excellent attention worked his butt off to get me the best possible deal on my new 2012 charger. Eddie bro thank you so much your the best!!! best possible deal on my new 2012 charger. Eddie bro thank you so much your the best!!! More

Excellent buying experience. Ask for Ariel Ortiz, I did a lot of internet research and Miami Lakes Automall kept catching my eye. The rep Ariel Ortiz provided me with options to for fill my dream car. The Ca lot of internet research and Miami Lakes Automall kept catching my eye. The rep Ariel Ortiz provided me with options to for fill my dream car. The Camaro fit the bill for my budget and he bent over backwards to make it happen. Thank you Ariel :) More

La experiencia que tuvimos con el personal fue muy buena,y el vendedor Jesus Francos fue muy profesional.Por eso siempre compro mis autos en Miami Lakes.AutoMall.Gracias a todo el personal. buena,y el vendedor Jesus Francos fue muy profesional.Por eso siempre compro mis autos en Miami Lakes.AutoMall.Gracias a todo el personal. More

I had an excellent buying experience. I highly recommend Jorge Medina and/ or Natalie in the Internet Department. They make a great team. I am glad I switched to my my new Equinox. Jorge Medina and/ or Natalie in the Internet Department. They make a great team. I am glad I switched to my my new Equinox. More

Totally satisfied. The representative was very friendly. He was very knowledgeable about the 2014impala. I love my car and suits me. I will refer friends and family. Thanks again Eddie He was very knowledgeable about the 2014impala. I love my car and suits me. I will refer friends and family. Thanks again Eddie More