Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

tired dealership! I had a very poor experience at this dealership. I was trying to trade in my Audi. Could not make it happen even though the rebate was high. They are I had a very poor experience at this dealership. I was trying to trade in my Audi. Could not make it happen even though the rebate was high. They are just not interested in working to make a customer happy! Went to a major Honda dealer across the street, and it got done there! Honda is a better brand anyway! More

Best Dealership Anywhere! Great experience. Staff extremely knowledgeable and helpful. Purchased a new Dodge Dart for my son and he was given a thorough training session on his Great experience. Staff extremely knowledgeable and helpful. Purchased a new Dodge Dart for my son and he was given a thorough training session on his first car. Wouldn't go anywhere else. More

Good experience I'm very satisfied with the service, the salesperson Mayra was very detail oriented. I would recommend this dealer to anyone who would like a good exp I'm very satisfied with the service, the salesperson Mayra was very detail oriented. I would recommend this dealer to anyone who would like a good experience when being a car. Ruben Montanez More

Excellent! The staff is extremely helpful and knowledgeable, could not be more pleased! The gentleman in the service center clearly explained what was the issue The staff is extremely helpful and knowledgeable, could not be more pleased! The gentleman in the service center clearly explained what was the issue and made me feel at ease about my car troubles and the price. More

Amazing experience The service was like no other ever at any dealership. Samantha followed through with her quote and delivered as promised. I will definitely recommend The service was like no other ever at any dealership. Samantha followed through with her quote and delivered as promised. I will definitely recommend many more clients to Miami Lakes Kia More

Great Experience/pleasure working with Miami Lakes Chevy Awesome Hard working crew at Miami Lakes Auto Mall Chevrolet! Very organized and a real pleasure doing business with when buying a new vehicle. No H Awesome Hard working crew at Miami Lakes Auto Mall Chevrolet! Very organized and a real pleasure doing business with when buying a new vehicle. No High Pressure sales here! They went to work and found the car I wanted when all the other dealers sat back and let me find my car! More

Great Experience The staff at Miami Lakes Auto Mall was professional and friendly. Austin answered all our questions and keep us informed every step of the process. The staff at Miami Lakes Auto Mall was professional and friendly. Austin answered all our questions and keep us informed every step of the process. More

Liars I live on the west coast by Ft Myers and wanted to purchase a car. I called and talked to Mario to make sure I had everything needed to purchase a car I live on the west coast by Ft Myers and wanted to purchase a car. I called and talked to Mario to make sure I had everything needed to purchase a car. He kept saying just get here we will take care of you. After driving 2.5 hours he never met with me even though he said I will be waiting. Then the used car manager that was going to help us was extremely rude. Then they said we can't help you even though Mario told me that they could. I was there about ten minutes before they started lying and telling me completely different stories from what they said on the phone. More

I saw an ad from Miami Lakes Auto mall and called about the vehicle. After some negotiations, we decided on a price. I called the person that was buying my old vehicle and told him he could come and pick u the vehicle. After some negotiations, we decided on a price. I called the person that was buying my old vehicle and told him he could come and pick up my vehicle as I found a new one. The next day the new owner bought my vehicle and I got the paperwork emailed to me for the vehicle at MLAM. There were over $1,200 of "fees" that were never mentioned or discussed in the original conversation, added to the price. I told the salesman that $1,200 in "fees" were not acceptable. The salesman started with the "those are normal fees" pitch. I spoke with the sales manager and was told there was nothing that could be done about the fees. Up to this point, I purchased airfare, sold my vehicle. I called the GM and he stated the best he could do was remove $400 of the fees. I was already too deep to back out and relented. I pick up my $20k vehicle and drive home. One hour into the return trip, the battery dies. I find it hard to believe during the time the dealer had this vehicle, that the battery performed flawlessly with no signs of it about to die. I called the dealer and complained about the battery. In their defense, they did reimburse me for the battery, but why did I have to break down first? Is a $90 battery worth your reputation? It should have been replaced from the start. I come to find out, I truly was fleeced with the "fees". I should not have paid more than $100 tops in additional fees. I am contacting the Fla State Attorney regarding the fees. If you deal with dealer, take a shower afterwards. More

My experience at Miami Lakes Automall was great. Sales Department very good and George Galindo The Best ... I really like the Dealer Please come and see Department very good and George Galindo The Best ... I really like the Dealer Please come and see More