Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

awesome My wife and I walked in and Luis said he'll get us a deal and walk out of here with a good deal. And we did. Love this place My wife and I walked in and Luis said he'll get us a deal and walk out of here with a good deal. And we did. Love this place More

Good sales experience, bad "billing/commitment" tactic Dennis did a great job at sales. The billing department, requested my debit card to hold in their pockets to make sure there was "commitment"? It took Dennis did a great job at sales. The billing department, requested my debit card to hold in their pockets to make sure there was "commitment"? It took several requests to get my card back. I did not like this weird tactic they have in place. If they request a card to hold, do not provide them anything, Other than that, Dennis did his job the right way. More

My new sonic The best dealer in South Florida, I recommend anyone who wants quality in customer service, friendly staff, respect for you and your family come to th The best dealer in South Florida, I recommend anyone who wants quality in customer service, friendly staff, respect for you and your family come to this dealer Miami lakes auto mall. More

Straight forward in everything What a great experience. We came in knowing that we wanted - a kia sportage - and how much we wanted to spend. These guys nailed it! What a great experience. We came in knowing that we wanted - a kia sportage - and how much we wanted to spend. These guys nailed it! More

Excellent experience I was impressed with the service the dealer provided me. My Sales Consultant, Alfredo Llera, was very professional, approachable, and patient. He expl I was impressed with the service the dealer provided me. My Sales Consultant, Alfredo Llera, was very professional, approachable, and patient. He explained in detailed all the features of the cars and answered all of my questions. He searched for discounts and offered us the best price. He made sure I understood all the fees and charges. Once I got the car, made a few follow-up calls to make sure I was satisfied with the car. I would recommend Llera to my friends and family as a Sales Consultant. More

Great Experience Amazing staff, great prices, felt like family. Overall would highly recommend to friends and family. Very excellent service from all staff members. Ea Amazing staff, great prices, felt like family. Overall would highly recommend to friends and family. Very excellent service from all staff members. Easiest car transaction of my life More

What an excellent experience Thank you so much for helping me and making my experience at the dealer perfect. I went alone and scared and Mr. Luis Cuevas helped me enormously!!!! Thank you so much for helping me and making my experience at the dealer perfect. I went alone and scared and Mr. Luis Cuevas helped me enormously!!!! More

I'm so excited! I had my Mini for almost 11 years and went for service and came out with a Dodge Dart that I love! The professionalism and kindness of the personnel w I had my Mini for almost 11 years and went for service and came out with a Dodge Dart that I love! The professionalism and kindness of the personnel who helped me cannot be overlooked: Victor, who "ran the numbers" and gave honest advice; Clifford who patiently went over every detail of the car; Alex who refined the "numbers" and Isaac who had me signing papers with humor and smiles. Before I left with my new car, I met Anais who will be helping me in the future with service requests. Very impressive dealership!! More

Did not fix the problem - No one has addressed my issues from Miami Lakes Kia. And here are the facts. After waiting for service for a total of 6 hours and the only thing the No one has addressed my issues from Miami Lakes Kia. And here are the facts. After waiting for service for a total of 6 hours and the only thing they did was Change the oil. My initial complain that the engine was burning the oil was not taken in consideration. So on 7/19 with mileage of 35,106 and oil change was done by Miami Lakes Kia. I went traveling to orlando this weekend so on 7/28 with 36,138 miles the engine starting shaking, car was stalling when I accelerated. So when I checked the oil. It was completely out, dry. Had to put 5 quarts of oil to bring it to the nearest KIA Dealer By the way. I tried calling Miami Lakes Kia Service department but kept ringing or got a voice mail. I left a message 2 hours ago and still have not call me back I am at another KIA Service center... But I shouldn't be here on the 1st place if Miami Lakes Kia did their job. By the way the Kia service center I am at came without am appointment. To just check it is only am hour and if they need to spend more time they will set up an appointment and provide me with a loaner. Otto where was my loaner... I has an appointment set up!!! More

LOVE MY NEW KIA OPTIMA!!!! I AM VERY HAPPY WITH THE CUSTOMER SERVICE AT MIAMI LAKES AUTO MALL AND WITH MAYRA RUIZ THE SALES PERSON THAT TOOK CARE OF US! I AM VERY HAPPY WITH THE CUSTOMER SERVICE AT MIAMI LAKES AUTO MALL AND WITH MAYRA RUIZ THE SALES PERSON THAT TOOK CARE OF US! More