Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Good Experience Our salesman Wiley Wright is the best of his kind, not your typical salesman. Wiley is professional, friendly and well versed in the product he sells Our salesman Wiley Wright is the best of his kind, not your typical salesman. Wiley is professional, friendly and well versed in the product he sells. I highly recommend him! On the negative side, the management was substandard and the wait was terrible. We had to wait over an hour to sign our bill of sale, even after we paid the car in full and required no financing. In addition, I did not appreciate the fact that a credit report was pulled even though no financing was requested. The response to my inquiry about this issue was that the check we wrote was "too large". As a result, I now have an unnecessary inquiry on my credit report, which tends to lower credit scores. More

best experience ever great sales team ,awesome experience will definitely recommend to my friends and will come back again, the sale team are very knowledgeable on all car great sales team ,awesome experience will definitely recommend to my friends and will come back again, the sale team are very knowledgeable on all cars and models. More

EASY BREEZY BEAUTIFUL WILEY IS BY FAR THE BEST!! He is patient, professional and has a great sense of humor that made my experience fun. If you're looking to purchase a veh WILEY IS BY FAR THE BEST!! He is patient, professional and has a great sense of humor that made my experience fun. If you're looking to purchase a vehicle WILEY IS YOUR MAN!! More

2015 Jeep Patriot Sport Purchased a 2015 Jeep Patriot Sport during black friday special and got a good deal. At the end I was very happy with my monthly payments. Purchased a 2015 Jeep Patriot Sport during black friday special and got a good deal. At the end I was very happy with my monthly payments. More

No Games! This dealership was stright forward with their pricing and did not try to "bait and switch" me into another unit. They gave me a great price and playe This dealership was stright forward with their pricing and did not try to "bait and switch" me into another unit. They gave me a great price and played zero games, I was in and out of there in record time! THANKS!! More

Mitsubishi !! go see Luis had a excellent experience first time car buyer here. walked in not thinking a deal would be made but after a few hours we struck a deal that i couldn had a excellent experience first time car buyer here. walked in not thinking a deal would be made but after a few hours we struck a deal that i couldn't resist. got the car exactly the way i wanted i had no buyer remorse. More

Great car Buying experience Went in not knowing what to expect since my credit was not very good and didn't have much to offer as a down payment. The team and my salesperson Migu Went in not knowing what to expect since my credit was not very good and didn't have much to offer as a down payment. The team and my salesperson Miguel really helped me find a way to have me walk out the door with a new car. Really satisfied with the customer service I was provided with and professionalism that came with it. More

Car of My Dreams I was looking to buy a Jeep Wrangler when I came into Miami Lakes Automall. Austin was very kind and took me for a test drive of the jeep, he helped m I was looking to buy a Jeep Wrangler when I came into Miami Lakes Automall. Austin was very kind and took me for a test drive of the jeep, he helped me trade in my old car and explained every step towards buying a new car. More

RUN Away from this dealer Victor, your dealership has submitted the credit application for which I never received the outcome nor the terms. In addition to check your system, Victor, your dealership has submitted the credit application for which I never received the outcome nor the terms. In addition to check your system, you might want to ask the actual manager. Spoke with Ally management the letter should be on its way. Your manager can play games but he can't change the record. You should have managers able to make deals instead of lying. That is called professionalism. The manager said he never submitted. Giovanna said was never submitted. They said I needed to come back in order to be submitted and found many reasons why the application was not submitted. Then you stated that only the manager reviewed the credit and indicated that the inquiry from ally was originated from another dealer. So you ask for "proof". You came on the phone pretending to be a professional but you are covering a lie and defending bad protocols. If your people lie and you protect them and lie with them you are not building good business but a bad reputation. More

Customer Service is key!!! Seems like customer service lacks in South Florida with the exception of Miami Lakes Automall. Every single employee that I came across was respectful Seems like customer service lacks in South Florida with the exception of Miami Lakes Automall. Every single employee that I came across was respectful and kind. Jorge was my salesman, and I give him two thumbs up! Not only did he aid me in getting a better price on my new Equinox, we also created a friendship. I got the SUV I wanted, and monthly price I could handle and walked away feeling completely satisfied in my experience. Thank you to all who assisted me in my car buying experience. More