Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

"Check Engine Light ON" The Service Manager has been very professional, in taking my car and providing me with a loaner , but the check Engine light has not yet been fix. But The Service Manager has been very professional, in taking my car and providing me with a loaner , but the check Engine light has not yet been fix. But I believe it will soon, we are in the process of troubleshooting the problem. More

A place to avoid If you want to be treated like a piece of garbage once you sign the sales papers then Chrysler Dodge Jeep at Miami Lakes Automall is the right place f If you want to be treated like a piece of garbage once you sign the sales papers then Chrysler Dodge Jeep at Miami Lakes Automall is the right place for you. Perhaps one thing they did right is to have their Internet department post an aggressive end of year discount ahead of all the other dealership in South Florida. Due to that, there was essentially no negotiation for my new Grand Cherokee as I went for the online price. The unconvinced salesperson asked me to show them their own webpage which was a bit weird but still OK. My trade-in had a very low value, no matter how we put it, and I didn't care at all about the financing APR. It is only after signing the papers that I started seeing the true face of their organizational culture. I noticed that there wasn't a drop of coolant visible in my radiator and the break fluid was low. I returned 2 days after to have the fluids topped off and they said it was completed. I saw later on at home that that they didn't add a drop of coolant and I decided to go to another dealership. I also went to another dealership to have my wheel alignment performed because the vehicle was pulling to the right, something I noticed on the interstate. Before that, I asked Miami Lakes Automall CDJ about the cost for navigation activation for on my 8.4A system. They said they had a heavily discounted price, it was a bit short of $800, but in order to "benefit" from it I would have to schedule the work immediately. End of story is that I got it for $595 at the other dealership but I could have done it myself for the same price (it is the price of purchasing a code from Chrysler-Uconnect and typing it). The worst experience of all is still ongoing. With the signing of the papers I paid for the new registration and the new tags, to be mailed once the temporary registration expires. To this day I haven't received the new registration and I am driving around with expired tags. I called the dealership 1.5 weeks before my temporary tags expired but no one would even want to update me on the status. Contacting the Sales Manager (phone call, voice mail, e-mail) Javier Betancourt convinced me that he isn't more useful than a piece of furniture. The only options remaining were to file a complaint with the General Manager and also a dispute with the Better Business Bureau. So I am waiting for a resolution and, in the meantime, reducing my trips to a minimum. More

My new Sonic I just purchased my new Chevrolet Sonic and the experience was great. Thank you for all your help and to help me choice my new Chevy! I just purchased my new Chevrolet Sonic and the experience was great. Thank you for all your help and to help me choice my new Chevy! More

Excellent Quick solutions to request and excellent coverage of Chevrolet warranty. Quick response to a recall sent by the same dealer. Really recommend this dea Quick solutions to request and excellent coverage of Chevrolet warranty. Quick response to a recall sent by the same dealer. Really recommend this dealer, thanks fot everything. More

It was a car purchase. Not quite Disney but enjoyable. My sales guy Carlos Molina was great. In fact, everyone was very pleasant. The sales manager, I think his name is Padron. Fun guy, to haggle with. The My sales guy Carlos Molina was great. In fact, everyone was very pleasant. The sales manager, I think his name is Padron. Fun guy, to haggle with. The finance guy, I think his name is David, also enjoyable. All good with just a small exception. The internet sales team is not quite up to major league level and almost blew the sale. Despite this deficiency, I visited the dealership and made the deal happen. Not entirely smooth as car purchases never are. MLA is a bit stingy with the trade ins so you'll probably want to get it sold somewhere else and come back with that done and just concentrate on the purchase. Expect lots of back and forth as you would anywhere else. Come prepared with your facts and you'll leave happy. -RC More

excellent car sellers Its my second time purchasing and getting the right financing to buy a car. Outstanding attention and service. Will recommend 100% . Thanks to miami l Its my second time purchasing and getting the right financing to buy a car. Outstanding attention and service. Will recommend 100% . Thanks to miami lakes automall More

it was pleasant and fast, good service, I'll be back soon, i might need to do the services for car over 50,000 miles but is too expendiven and fast, good service, I'll be back soon, i might need to do the services for car over 50,000 miles but is too expendiven More

Great salesman; great deal The 5 stars go to the salesperson, Chris Garcia. After visiting a number of dealers, he was the only salesman we encountered that was professional, co The 5 stars go to the salesperson, Chris Garcia. After visiting a number of dealers, he was the only salesman we encountered that was professional, courteous and polished. As for the dealer overall, we had some bumps in our back and forth negotiations, and getting to sign all the paperwork was a long process, but in the end, we are VERY happy with the deal we obtained. They are definitely willing to work with you. More

Amazing Service! We had a great experience at Miami Lakes Auto Mall! My husband and I were very pleased with the customer service we received from Carlos Martinez; he We had a great experience at Miami Lakes Auto Mall! My husband and I were very pleased with the customer service we received from Carlos Martinez; he found a car that suited our needs and offered us a great deal! We will definitely be returning for our next lease. More

Professional and to the Point We have bought two cars in the last year. We did our research and test drove a number of cars -- which meant we were meeting with a number of dealers We have bought two cars in the last year. We did our research and test drove a number of cars -- which meant we were meeting with a number of dealers and getting a variety of dealers. We had Yerson as our dealer at Miami Lakes and my wife and I both agreed this was exactly the kind of car salesperson we wanted to deal with. He was frank and to the point.. There was no odd manipulation of numbers after we gave the TrueCar paperwork. We are extremely happy with our purchase. More