Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

Great buying expierence Went there to buy a Chevy truck. I got an amazing deal from them. My sales person Eddie Fernandez was great. He had all my options avilabe for me. whe Went there to buy a Chevy truck. I got an amazing deal from them. My sales person Eddie Fernandez was great. He had all my options avilabe for me. when I go to buy another one this location and Eddie are the ones. Thanks Eddie Fernandez at Miami lakes auto mall. More

Horrible Do not take ur car to get fixed by this place.U will regret it run arounds and they could careless about u as a customer or a person. Do not take ur car to get fixed by this place.U will regret it run arounds and they could careless about u as a customer or a person. More

Amazing would recommend Very good service and honest people, very family oriented. Will be referring people here. The salesperson who helped me was huaskar he was very helpfu Very good service and honest people, very family oriented. Will be referring people here. The salesperson who helped me was huaskar he was very helpful and completely honest throughout the whole process. More

WORST CAR BUYING EXPERIENCE EVER How can I start? This has been the worst car buying experience in my entire 30 years on God's green earth. I see the car I like, I contact the dealer How can I start? This has been the worst car buying experience in my entire 30 years on God's green earth. I see the car I like, I contact the dealership, which was quick to call me back within seconds actually and I take a nice long drive from Ft.Lauderdale down to Miami Lakes on a Thursday, September 22nd 2016. When I got there I waited about 10-15 minutes to see the sales woman. She greeted me and was friendly of course because dollar signs were on my forehead I guess. Anyhow, she then tells me that she needs to find the vehicle, "no problem its a dealership with a lot of cars." After about 45 minutes the vehicle was finally found. I test drive the vehicle and I could see that the alignment was extremely of center. I talked to her about getting the car aligned and she said its no problem they can have it done this weekend, get this, at a CERTIFIED BMW CENTER. Remember this please because I sure did. So then the next day my wonderful parents take a drive down there as well. They inspect the car and everything is good, except the problem with the alignment. My father asked about this again and once again they said "we will take the car to the CERTIFIED BMW CENTER that they use, It will be done this weekend." So then Saturday October 24th I return to the dealership to sign all the paper work and finalize everything. Thinking that the alignment was done at a "CERTIFIED BMW CENTER" I was hoping to take the car home that day a beautiful Sunday so I could drop the top and cruise the beach. To my surprise the alignment was still not completed and they told me that they had an appointment on Monday October 26th to have the alignment done at the "CERTIFIED BMW CENTER". I was upset but dealt with the fact that I rather have the alignment done and done RIGHT. The sales woman then tells me that she would call me Monday morning to give me updates about the car alignment. Which anyone with a brain knows an alignment takes about 30 minutes to 2 hours max. So Monday comes around and I don't hear anything from the sales rep. I tried calling her and never got a response. Funny before I put my money in their pocket they would answer and call back immediately. So I didn't hear from the sales woman until 6-7pm that day. She then tells me that they have to take the car tomorrow to get aligned. (SIDE NOTE: WHEN I SPOKE TO THE SALES WOMAN AND HER MANAGER HE TOLD ME THEY COULD NOT DO ALIGNMENTS ON SITE. I CALLED THE SERVICE DEPARTMENT AND THEY SAID THEY DO.) More

Great Service Never a dought, service, attention intruction as to the new SUV. ALL QUESIONS ANSWERED. they never stopped giving me great service. Friendly, big smil Never a dought, service, attention intruction as to the new SUV. ALL QUESIONS ANSWERED. they never stopped giving me great service. Friendly, big smile, xxx More

Good sales experience Rhodlyn Bruno was very knowledgeable and very helpful. He gave me a great deal on a 2016 malibu that worked in line with my budget and as a first time Rhodlyn Bruno was very knowledgeable and very helpful. He gave me a great deal on a 2016 malibu that worked in line with my budget and as a first time car buyer. Quick in and out process, wasn't there longer than 2 and a half hours. 5/5 More

Effort Rick and Ernesto did a very good job to get us approved, we are very greatful. Was a very stressful time when the storm mathew was coming but they st Rick and Ernesto did a very good job to get us approved, we are very greatful. Was a very stressful time when the storm mathew was coming but they still were patient and helped us also they were very hones wih us quality that does not exist this days. More

EVERYTHING IT'S AWSOME , REALLY GOOD QUALITY AND SERVICES, THE SALESPERSON, SO NICE AND FRIENDLY. EVERYTHING EASY AND FASTER. THIS IT'S MY CAR # 4 AND BUY IN MIAMI LAKES A , REALLY GOOD QUALITY AND SERVICES, THE SALESPERSON, SO NICE AND FRIENDLY. EVERYTHING EASY AND FASTER. THIS IT'S MY CAR # 4 AND BUY IN MIAMI LAKES AUTO MALL. More

Wonderful service and great sales reps. Thanks to Willy "William Hernandez" for going the extra mile so we could be able to drive out with a brand new Jeep, very attentive, respectful and ve Thanks to Willy "William Hernandez" for going the extra mile so we could be able to drive out with a brand new Jeep, very attentive, respectful and very cooperative the way he handle our purchase. More

Great Experience! Excellent sales representatives. We can't say enough about the great customer service by Willy, Brad, and the rest of the team at Miami Lakes Automall. Willy even went and got us lunc We can't say enough about the great customer service by Willy, Brad, and the rest of the team at Miami Lakes Automall. Willy even went and got us lunch while we waited for our paper work to be processed. They go above and beyond your expectations. I would definitely recommend anyone to purchase their vehicle here. More