Miami Lakes Automall - Chevrolet Kia Dodge Chrysler Jeep Ram Mitsubishi

I recently purchased a vehicle from Miami Lakes Auto Mall and had the absolute pleasure of working with Marco Martinez. From the moment I walked in, Marco provided outstanding customer service—friendly, prof and had the absolute pleasure of working with Marco Martinez. From the moment I walked in, Marco provided outstanding customer service—friendly, professional, and genuinely committed to helping me find the right car without any pressure. He took the time to understand my needs, answered every question with patience and knowledge, and made the entire process smooth and stress-free. Marco went above and beyond to ensure I got a great deal and left feeling confident and satisfied with my purchase. If you’re in the market for a car and want someone who truly cares about your experience, ask for Marco. You won’t be disappointed! More

Stay away from this dealership. They advertised a car on Carfax to have 27,612 miles. Actually it had well over 29,000. Now I’m closer to the 100,000 mile warranty kia offers. The n They advertised a car on Carfax to have 27,612 miles. Actually it had well over 29,000. Now I’m closer to the 100,000 mile warranty kia offers. The next issue is the extended service contract. I pay $2300. I had 30 days to cancel. I have been trying for weeks. to find out what exactly is covered and now I realize I have to take the car to that dealership but it’s 150 miles away from where I live. I’ve tried on several occasions via text email phone calls never getting a response. My advice stick with a smaller dealership and stay away from this one.!!!!!!! Zero customer service I only gave them one star so I can write the review. Actually they deserve less than zero. More

Son reached out on an ADVERTISED unit on websites like Autotrader, Cars.com and EBay. Immediately Kevin started to balloon the ADVERTISED price since son was paying cash (no financing) and no trade. Autotrader, Cars.com and EBay. Immediately Kevin started to balloon the ADVERTISED price since son was paying cash (no financing) and no trade. Unit was a 2016 Buick that originally sold for just slightly more than Kevin’s price 9 years ago when new. That is without considering any rebates at that time, which were common. Unit may have low mileage but clearly out of all warranty, used, sitting in lot for 75+ days, has light damage, and by no means a limited item. It’s seems very close to, perhaps it is, to committing a crime to boost an ADVERTISED unit over the listed price especially given the hidden thousands being assessed for car not reconditioned nor offered online in print. It’s clear this dealer is not fair in representing the cost of cars properly and hiding all costs in a fair and consistent manner. Yelp shows many of the same complaints and readjusted pricing for ADVERTISED unit. The price Kevin offered does NOT even include the dealer prep/ handling fee and of course the standard and inflated tag fee, as well as sales tax. It is exactly why dealers like this are reported to the FLHSMV. It’s really false ADVERTISING. More

Excelente atención, Carlos Manuel el mejor vendedor que nos pudo atender, mil gracias Chevrolet por su amplio portafolio y claro siempre los recomendaré nos pudo atender, mil gracias Chevrolet por su amplio portafolio y claro siempre los recomendaré More

Second time my car goes with a check engine light . Back with a check engine light in less than 24 hours of getting it back Back with a check engine light in less than 24 hours of getting it back More

If possible stay away from these people. They will charge you for mandatory options such as LoJack, etching, paint protection, recondition fees and the dealer fees. For new car cars I can un They will charge you for mandatory options such as LoJack, etching, paint protection, recondition fees and the dealer fees. For new car cars I can understand the LoJack,etching etc but the used car already had items installed with the prior owner so they came with the car. They claim to add the paint protection and interior but they are not willing to give you any proof. They nickel and dime you. The “add ons” were roughly 3k and roughly 1.9k in fees. Then they tell you oh only special certified mechanics from Chevy can work on your car and have it covered under warranty. Update 3/15 I contact them as requested in google and no response from them. I have been also trying to get in touch with Mario from finance regarding my extended warranty for the past 2 weeks and he never returns my calls or emails. I also tried contacting the director from finance via email with no response. More

Great customer service, you don’t feel any pressure like in other dealers. They cater to your wishes and they try to get you a great deal without any hiccups. Our salesman is Brandon Reib. in other dealers. They cater to your wishes and they try to get you a great deal without any hiccups. Our salesman is Brandon Reib. More

Love The process, everyone was so nice and they made the buying experience wonderful and Joyous buying experience wonderful and Joyous More

A very smooth and fast process. Albert Jhones (Sales Agent) and Alfredo Arteaga (Financial Dept.) were extremely helpful and friendly. Highly recommend visiting Miami Lakes AutoMall Albert Jhones (Sales Agent) and Alfredo Arteaga (Financial Dept.) were extremely helpful and friendly. Highly recommend visiting Miami Lakes AutoMall. More

Preocupados, para dar un buen servicio, muy amables y cordiales muy efectivos en su diagnostico cordiales muy efectivos en su diagnostico More