Metter Ford - Service Center

Great service from the service department everyone is very friendly. I would definitely recommend Metter Ford to anyone. I know it was an excellent experience. very friendly. I would definitely recommend Metter Ford to anyone. I know it was an excellent experience. More

DURING THE LAST VISIT I PAID FOR "THE WORKS" PACKAGE. THE TECHNICIAN DID NOT FILL THE WINDSHIELD WIPER FLUID RESERVOIR. WITH SOMETHING THIS TRIVIAL OVERLOOKED, I AM WONDERING WHAT MASSIVELY IMPORTANT I THE TECHNICIAN DID NOT FILL THE WINDSHIELD WIPER FLUID RESERVOIR. WITH SOMETHING THIS TRIVIAL OVERLOOKED, I AM WONDERING WHAT MASSIVELY IMPORTANT ITEMS (I.E. TIRE ROTATION, TIRE LUGBOLTS, TIRE PRESSURE, REPLACEMENT OF OIL & OIL FILTER, ETC) WAS ALSO OVERLOOKED. I ALSO HAVE AN ONGOING ISSUE WITH THE RADIO AUDIO CUTTING OUT WHEN THE TEMPERATURE OR VOLUME KNOBS ARE ADJUSTED. EACH VISIT I AM TOLD THAT FORD IS AWARE OF THE ISSUE AND HAS NO PLANS AT THE TIME TO RECTIFY THE PROBLEMS. More

Friendly people to deal with and setting up the appointment was easy . The waiting room was clean and bathrooms were clean and convenient. appointment was easy . The waiting room was clean and bathrooms were clean and convenient. More

The did a great job but need to work on the communication to customers. i understand they have had a big change with the service dept due to some people leaving. I am going to give them some time to get back to customers. i understand they have had a big change with the service dept due to some people leaving. I am going to give them some time to get back to where it was when Greg was there. More

Had an Oil change and tires rotated. Great job by the service technician. Thank you. Great job by the service technician. Thank you. More

Excellent customer service and prompt response to needs. Top notch dealership with great employees. Continue to use this dealership. Top notch dealership with great employees. Continue to use this dealership. More

Diagnosed correctly! Amazing work and experience. The people are very nice and nothing to say badly here. Amazing work and experience. The people are very nice and nothing to say badly here. More

Had a 1 o'clock appointment got there 30 minutes early. Was told it would take 45 minutes to do the job....waited 2 hours to be told that the key cutting machine was down and I could reschedule for another Was told it would take 45 minutes to do the job....waited 2 hours to be told that the key cutting machine was down and I could reschedule for another day or buy the key and go to another dealer to get it programed and cut. Then was told they would have to check to see if they had the key....that I waited 2 weeks on before scheduling the appointment. They don't have it together and I will not be dealing with them ever again More

Fabulous dealership and a truly magnificent service advisor. Truly one of the best ever. 100! advisor. Truly one of the best ever. 100! More

Service is quick, staff is so nice. They always review work done on vehicle and tell you what to expect on the next visit They always review work done on vehicle and tell you what to expect on the next visit More