Metter Ford - Service Center

Professional, courteous and quick service to my and my wife’s vehicles. Nice clean & friendly waiting area. wife’s vehicles. Nice clean & friendly waiting area. More

Still had issues with truck after leaving the service area. One concern was fixed, but the other problem was still there once I got home. I sent an email to service center but did not receive a reply. Ha area. One concern was fixed, but the other problem was still there once I got home. I sent an email to service center but did not receive a reply. Had to make a different appointment with another dealership. They showed me the "Ford Connected Service Report" which outlined the exact issue I was having with the PRO trailer assist function. Prior to that dealership visit, I had never heard of that online service that's available at every service center. More

Professional, courageous, service was good , they couldn’t do enough to satisfy my vehicle needs! couldn’t do enough to satisfy my vehicle needs! More

I was very disappointed with my visit. I arrived at 7:40 am for an 8am appointment. My vehicle was the only one in line to be serviced. I left at 10:10. Approximately 6 customers came and I arrived at 7:40 am for an 8am appointment. My vehicle was the only one in line to be serviced. I left at 10:10. Approximately 6 customers came and left during this time. Also, after I returned home, I found that the oil change required notice came on. It continues to come on EVERYTIME that I crank it. Karen Warnell More

Love dealing with everyone at Metter Ford! Always so friendly and easy to work with! Always so friendly and easy to work with! More

Called set up appointment with service dept. manager, gave complete information on vehicle and issue's which were very little, in closing nothing was solved because of being a Dodge product and manager, gave complete information on vehicle and issue's which were very little, in closing nothing was solved because of being a Dodge product and insurances bought with truck at purchase. note: I paid your dealership $92,000.00 for this truck three weeks later i have rear brakes that are sticking after release and was told to take it to a dodge dealership. Can you see how the shoe got past around, why not tell me this when I made this appointment ? More

Very friendly. And love each and every one customer. They are very attentive and nice And love each and every one customer. They are very attentive and nice More

I’m have the service agreement where the car is picked up serviced and returned. On the first oil change a cooling leak developed while the car was driven back to the dealership. Engine shut down because it serviced and returned. On the first oil change a cooling leak developed while the car was driven back to the dealership. Engine shut down because it f overheating. The hose was replaced. The front cover was leaking. That was fixed also. The water pump obviously needed to be removed to repair the oil leak. 2 days after the car was returned a loud noise was coming from the engine compartment. Water pump pulley bolts were backing out. I fixed that. The grill was coming out of the bumper assembly. There was and still is a vibration present.Air bag light would come on intermittently. Notified dealer. It took at least 3 weeks for them to get the car and this was after we called several times. They kept the car for around three weeks. When the car came back grill was fixed, air bag light has not come on. The vibration is still there and the front usb port and power point don’t work. Needless to say my car left with no problems but came back with plenty. More

Cordial helpful trustworthy sales reps helpful technician knowledgeable and dependable clan environment would definitely recommend to other people knowledgeable and dependable clan environment would definitely recommend to other people More

Always quick &reliable very professional I will be back soon thank you be y much soon thank you be y much More