69 Reviews of Metter Ford - Service Center
Was given a next day appointment and service was completed in approximately one hour. Metter Ford does all the service on my F150. They are always professional and courteous. completed in approximately one hour. Metter Ford does all the service on my F150. They are always professional and courteous. More
I was kept at the service center for 8 hours for a fix that should have taken less than an hour. I had an appointment for 8:00 am but didn't arrive until 8:20 am due to the truck having to slow down. that should have taken less than an hour. I had an appointment for 8:00 am but didn't arrive until 8:20 am due to the truck having to slow down. I realize that the mechanic was multitasking, but 8 hours is a bit much. I know that this service center offers to come pick up the vehicle or give a loaner, however, I was not offered either. I feel like I was taken advantage of because I'm an older woman and that the mechanic was falsely increasing hours. More
Hands Down the best dealership ever. I have purchased five vehicles from Metter Ford and there’s no other dealership that compares. They have a customer for life. Not only is Matt McCull I have purchased five vehicles from Metter Ford and there’s no other dealership that compares. They have a customer for life. Not only is Matt McCulloch in Sales phenomenal, Alex in service Follows through with everything on time 100% of the time. More
The service department is the best around! ! They really go above and beyond. Treat you like family ! They really go above and beyond. Treat you like family More
I bought a low miles used f150 from Metter Ford (my fifth truck from that family of dealerships), within a couple weeks the truck developed a vibration in the front end. It stayed at the dealership for 5 day truck from that family of dealerships), within a couple weeks the truck developed a vibration in the front end. It stayed at the dealership for 5 days only to be told there was absolutely nothing wrong with it. I get it back, drive it another month or so, with the noise getting progressively worse, finally take it back to them because at that point there’s no denying a problem. A mechanic rides down the road with me, then gets under the truck to confirm the CV axles are worn out. He says he will get the parts ordered and someone would be calling me that afternoon to schedule the repair. So far I haven’t heard anything from the dealership about repairs. More
No hassle for a good deal--this is the second F150 that I have purchased from Metter Ford with Sam Lanier (the best IMO). Also, when I decided on my color and model, Sam got it for me within 24 hours--super have purchased from Metter Ford with Sam Lanier (the best IMO). Also, when I decided on my color and model, Sam got it for me within 24 hours--superior customer service. My only complaint is not with Metter Ford; instead, it is with the Ford Corporate office that would not give me the Ford Pass points for a new vehicle purchase--despite my trying to register twice and getting assistance from Service Advisor Ailex within the 60-day frame. More
Awesome sales and service department always efficient and the best price around! Thanks Metter Ford! the best price around! Thanks Metter Ford! More
All my words are inadequate to sing the praise of Metter Ford and its team. Merry Christmas Marshal Ford and its team. Merry Christmas Marshal More
The Metter Ford staff (every member that I have met) are excellent. They are courteous, knowledgeable, helpful, and very accommodating. I have never been disappointed in their service of any vehicle I have excellent. They are courteous, knowledgeable, helpful, and very accommodating. I have never been disappointed in their service of any vehicle I have taken to them. I highly recommend Metter Ford. More