Metter Ford

Everyone was very helpful from start to finish to help me get the vehicle I wanted! Actually felt very comfortable with the process where as usually I hate it. Thank y'all 😊 get the vehicle I wanted! Actually felt very comfortable with the process where as usually I hate it. Thank y'all 😊 More

Was given a next day appointment and service was completed in approximately one hour. Metter Ford does all the service on my F150. They are always professional and courteous. completed in approximately one hour. Metter Ford does all the service on my F150. They are always professional and courteous. More

Kristy was fabulous very understanding and made sure it was what I wanted when looking at a vehicle was what I wanted when looking at a vehicle More

I was kept at the service center for 8 hours for a fix that should have taken less than an hour. I had an appointment for 8:00 am but didn't arrive until 8:20 am due to the truck having to slow down. that should have taken less than an hour. I had an appointment for 8:00 am but didn't arrive until 8:20 am due to the truck having to slow down. I realize that the mechanic was multitasking, but 8 hours is a bit much. I know that this service center offers to come pick up the vehicle or give a loaner, however, I was not offered either. I feel like I was taken advantage of because I'm an older woman and that the mechanic was falsely increasing hours. More

Salesman was extremely helpful and although I was purchasing a used vehicle and using my own financing I was treated like a customer purchasing the most expensive vehicle on the lot. purchasing a used vehicle and using my own financing I was treated like a customer purchasing the most expensive vehicle on the lot. More

Seen the vehicle online sent message that I was interested in the vehicle the salesman sent a response the next day! interested in the vehicle the salesman sent a response the next day! More

Hands Down the best dealership ever. I have purchased five vehicles from Metter Ford and there’s no other dealership that compares. They have a customer for life. Not only is Matt McCull I have purchased five vehicles from Metter Ford and there’s no other dealership that compares. They have a customer for life. Not only is Matt McCulloch in Sales phenomenal, Alex in service Follows through with everything on time 100% of the time. More

Kristie my sales person was excellent. She knew the answers to my questions and if she did not she went and found the answer quickly. Everyone I had an interaction with was friendly and he She knew the answers to my questions and if she did not she went and found the answer quickly. Everyone I had an interaction with was friendly and helpful. More

The service department is the best around! ! They really go above and beyond. Treat you like family ! They really go above and beyond. Treat you like family More

I bought a low miles used f150 from Metter Ford (my fifth truck from that family of dealerships), within a couple weeks the truck developed a vibration in the front end. It stayed at the dealership for 5 day truck from that family of dealerships), within a couple weeks the truck developed a vibration in the front end. It stayed at the dealership for 5 days only to be told there was absolutely nothing wrong with it. I get it back, drive it another month or so, with the noise getting progressively worse, finally take it back to them because at that point there’s no denying a problem. A mechanic rides down the road with me, then gets under the truck to confirm the CV axles are worn out. He says he will get the parts ordered and someone would be calling me that afternoon to schedule the repair. So far I haven’t heard anything from the dealership about repairs. More