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Metropolitan Ford - Service Center

Eden Prairie, MN

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184 Reviews

184 Reviews of Metropolitan Ford - Service Center

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October 09, 2018

good service very good experience - I had a long wait because the service department was quite busy - staff came out often and gave me status reports. and then th More

by JLRYSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
October 09, 2018

Engine replaced Great people with awesome customer service. They took care of our problem efficiently and fast. I have gotten all of my vehicles sold and serviced at More

by Jpurdy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jess, Eric Bjorgaard, JERRY CHAPMAN, TOM EHA, Mike Nelson
October 08, 2018

Service For a oil change they got me in right away and got it done in half the time they originally thought. Also gave me a discount on my birthday! More

by dschuette5037
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane, Marc Navai
October 08, 2018

Simple Oil Change Fast, no appointment service. Advisor was pleasant and thorough. First time visiting this dealer and will return. Took time to advise of future sugges More

by Torcup2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
October 08, 2018

Fine experience Dealership was prompt in keeping my appointment, job was finished at the stated time, when something else was found needing attention, they told me of More

by DEBBIEGREENSTONE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the names....
October 08, 2018

Quality service Went in for an oil change. Service dept very friendly and professional. Did not have to wait to talk to someone. Addressed all of my concerns. Discuss More

by THORSON.C.L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
October 07, 2018

Wonderful experience! They got me in right away through the Quick Lane and in addition buffed out some scratches (at no charge) that I thought I was going to have to go to More

by LJLEHMANN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can't recall, but I think he was in charge of the Quick Lane that day.
October 06, 2018

Easy and efficient and the employees were so nice! They were so nice and responsive...they all have a "Can do" attitude. It was. My 1st time there...well done! I had been going to Freeway Ford...no wha More

by Yes111859
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember the service agents name...Gawd was he great!
October 06, 2018

replacement of running board tip Metro ford replaced my running board tip that had become detached and fallen off. I appreciated the resolve of the service department. This is why I More

by Dale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Every one that day was helpful and friendly.
October 05, 2018

I had a problem with a squealing noise on cold start. I have purchased both my vehicles and serviced them both at Metropolitian Ford. I have had a few issues but they were dealt with promptly and fairly. More

by WBRAND50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rutherford