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Metropolitan Ford - Service Center

Eden Prairie, MN

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184 Reviews

184 Reviews of Metropolitan Ford - Service Center

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July 16, 2015

The Works It is always a pleasure to have my car serviced at Metropolitan Ford. They are friendly and always promptly service my car. If I leave my car they ar More

by Lotus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All employees
July 02, 2015

Quick lane oil change Great service and great people start Metropolitan Ford. It was my first trip here and I was completely satisfied. I was surprised by the car wash in More

by Cowlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know names
June 26, 2015

The works Went thru quick lane and I was in and out in 45 minutes. Satisfied with work and will keep coming back. Been coming to metro ford for 11 years. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
May 29, 2015

Great location, good service . Brian helped diagnose the problem with our car and then was able to fix it timely and at a reasonable cost. More

by DMAC
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
May 13, 2015

Factory recall I brought our car in because of a factory recall - I dropped the car off and left it for as long as was going to take to complete the fix. The servic More

by ford2
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the name of the service person I dealt with nor the accounts receivable person.
May 12, 2015

Great customer service! Great customer service from the individual who met me as I walked in the door. Fast. Efficient. Let me know the current service special, which was app More

by customer Karen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
April 17, 2015

Attentive The only thing that could have made it better would have been if I knew ahead if time that it would take 1 1/2 hours. Then I would have planned better More

by Katnp,ford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd
April 14, 2015

Experience at Metro Ford Jess gave exceptional customer service. He and an unnamed technician went way out of their way to try and solve an electrical issue we were having wi More

by TaurusX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jess
April 06, 2015

always great service I like the way my automobile is cared for at Ford dealerships. They know my vehicle and know exactly how to resolve any issues. Thanks for great ser More

by Lynne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
March 11, 2015

2001 Excursion Treated me as if I had just bought the vehicle. Prompt service and the rental car was ready to go fast. By far the best service experience that I ha More

by Mkelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jes
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