Metropolitan Ford
Eden Prairie, MN
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Great selection, pricing, Toney Reyes was awesome! This is a great dealership. They have a huge selection and after calling 5 other metro dealers had not only the exact truck I wanted but also the best This is a great dealership. They have a huge selection and after calling 5 other metro dealers had not only the exact truck I wanted but also the best pricing. I appreciate that they lay out the leasing and buying options in a way you can actually understand! More
Great Experience with service advisor Todd Excellent customer service. Bluetooth on 2016 Mustang took an expected turn and it could not turn itself back on unless I disconnect the battery. Bu Excellent customer service. Bluetooth on 2016 Mustang took an expected turn and it could not turn itself back on unless I disconnect the battery. But then car needs to learn itself on engine/fuel mgmt system. Well, I decided to have guys at Metropolitan Ford to fix the bluetooth problem. I did a walk-in and Todd set me up with a morning appointment 2 days later. I dropped the car off and got a shuttle to office. Fix was done by performing a reset on the software/firmware, everything went smoothly and Todd was a great help. No charge because car is under 3 year warranty. No issues, I highly recommend this shop for servicing Ford vehicles. More
Patrick O'Bryant is Top Notch We have acquired two cars through Patrick O'Bryant. He is a straight shooter, very knowledgeable and realistic, and he is fun to work with. Patrick ma We have acquired two cars through Patrick O'Bryant. He is a straight shooter, very knowledgeable and realistic, and he is fun to work with. Patrick makes the process painless. We wouldn't go anywhere else but to Metropolitan Ford! More
Complaint Metropolitan Ford is a huge auto dealer and they do not care about their customers. They do not stand by their recall work. I would never purchase a Metropolitan Ford is a huge auto dealer and they do not care about their customers. They do not stand by their recall work. I would never purchase a vehicle from them ever again or recommend them to anyone I knew.... Took them to the BBB and their fancy attorneys wrote up some crap to make them look good and stomp on the little consumer. More
Tony Reyes and his professionalism exceeded our expectations This was our first Costco experience purchasing an automobile. We could not have been happier with Tony and his knowledge of Ford products. He bent This was our first Costco experience purchasing an automobile. We could not have been happier with Tony and his knowledge of Ford products. He bent over backwards to find a Ford Edge that met our needs. It was a great experience all the way around. More
There are two colors; red and not red We traded our red Escape in on new red Escape. Tony was our guy and he was a lot of fun to work with and a hard guy to stump. He knows his Fords! H We traded our red Escape in on new red Escape. Tony was our guy and he was a lot of fun to work with and a hard guy to stump. He knows his Fords! He was more than helpful when we were there and when I got home and had more questions he helped us again. I'd like to buy all my cars from him. More
Buying my first car The dealer that helped me purchase my first car from a dealership, was super friendly, nice & helpful. He was very knowledgeable on the subject matter The dealer that helped me purchase my first car from a dealership, was super friendly, nice & helpful. He was very knowledgeable on the subject matter as well. I had initially called before coming down to the dealership, to ask if they still had a certain car (I had seen online) available at their dealership for me to come and look at. The salesperson, I had talked to said the car I was looking to come in and look at had sold but he did mention he had another car (different model/year) but same price range that I was looking for that had came in and was going to be cleaned up etc. The salesperson had said I could come in and look at it if I wanted to. So I did and I ended up liking it. What was even better was he granted me the price he had told me on the phone it would be, despite the car being listed on their website for a higher price (which I thought was great customer service) Overall, I had a great first experience with this dealership & I would definitely recommend checking this dealership out if ever looking for a car. More
Found the truck I wanted First time buying with metropolitan ford. I purchased through the Costco auto program. It was very easy. Tony ran through multiple options and was First time buying with metropolitan ford. I purchased through the Costco auto program. It was very easy. Tony ran through multiple options and was very knowledgeable about the F-150s. I would buy from them again. More
New Car Purchase I would reccomend John Rainville and Metro Ford to anybody looking for a new Ford Vehicle. This was the 3rd car deal I have done with John and Metro F I would reccomend John Rainville and Metro Ford to anybody looking for a new Ford Vehicle. This was the 3rd car deal I have done with John and Metro Ford and I could not be happier how it worked out. John found me the car and worked out a lease payment that worked into my monthly budget. Also thanks to sales manager Eric for working out the pay off on my trade in. Thanks again, Robert Violette More
Dan Beckman - Easiest Process Around I worked with Dan Beckman again as a repeat leasing customer. He makes the process so easy & effortless. I just let him know what I am looking for & I worked with Dan Beckman again as a repeat leasing customer. He makes the process so easy & effortless. I just let him know what I am looking for & the leasing parameters that I wanted & he found a way to make things happen again. I will definitely use him again for my next vehicle as well. More