Metropolitan Ford

Total Lack of Response My significant other brought her 2017 Ford Escape the service department because she recently had the oil changed and it was leaking -- she was told t My significant other brought her 2017 Ford Escape the service department because she recently had the oil changed and it was leaking -- she was told that they could look at the vehicle for 2 weeks -- we took the vehicle to another Ford dealer and they found that the filter was not properly tightened and the cause of the oil leak -- they tightened the filter to specs and added 3 quarts of oil to bring it to full (the car only hold about 4.5 quarts -- if we had not taken the vehicle to the other dealer the engine would have been destroyed from lack of oil -- the service department took NO steps to determine how serious that issue was because had they even looked at the vehicle they would not have let it drive off their lot -- I'm extremely disappointed and wondering why should I take my vehicles here to be serviced -- I will be following up with management because this is NOT acceptable. More

Dan's the Man Dan was awesome to work with. Very knowledgeable & kind. No pressure, answered all questions & even helped us set up our phones in our car. We highly Dan was awesome to work with. Very knowledgeable & kind. No pressure, answered all questions & even helped us set up our phones in our car. We highly recommend him to anyone looking to purchase a vehicle. More

Excellent experience Tony did a great job. I greatly value the partnership with USAA. This was the easiest car buying experience I have ever had. Thanks for all the hel Tony did a great job. I greatly value the partnership with USAA. This was the easiest car buying experience I have ever had. Thanks for all the helpd More

Professional, friendly, believable My sales representative Mark Navai was a pleasure to work with. Well versed with product information and presentation. He did a great job in putting m My sales representative Mark Navai was a pleasure to work with. Well versed with product information and presentation. He did a great job in putting me into the correct vehicle for my needs. My first service experience went flawlessly. I have always been a “Chevy Guy” but this 150 XLT has changed my opinion. GOOD JOB Metropolitan Ford!! Scott Lybyer 612-741-8486 More

Mike Dixon was great to work with. We felt very comfortable about buying a car for our daughter with him. Finding a used car within our budget was difficult, but was great to work with. We felt very comfortable about buying a car for our daughter with him. Finding a used car within our budget was difficult, but we did it and feel great about our choice. We will be back! More

Awesome!! Mark was great. He connected well with my wife and I and made trading in a 2017 raptor for a 2012 Nissan enjoyable. Makes me want to shop there again. Mark was great. He connected well with my wife and I and made trading in a 2017 raptor for a 2012 Nissan enjoyable. Makes me want to shop there again. But I’m broke. Hence the raptor for a Nissan trade. :) More

Excellent Service! I had the pleasure of working with Mike Dixon. He made the process so easy and smooth. He went above and beyond to make sure I got the exact car I wan I had the pleasure of working with Mike Dixon. He made the process so easy and smooth. He went above and beyond to make sure I got the exact car I wanted. It really was a joy to have worked with him. I would recommend Mike Dixon of Metropolitan Ford in Eden Praire to anybody. More

Easy and satisfied Had a quick and easy experience. We enjoyed how easy it was to find the right car that would fit our family and our budget. Had a quick and easy experience. We enjoyed how easy it was to find the right car that would fit our family and our budget. More

Purchase of Ford Explorer Mike Dixon was fantastic to work with in our purchase of a Ford Explorer. He was extremely knowledgeable and patient in showing us several different m Mike Dixon was fantastic to work with in our purchase of a Ford Explorer. He was extremely knowledgeable and patient in showing us several different models available during our day at the dealership. The car we chose had been driven by another representative and we were surprised at the condition he had left it in, but Mike rescued the situation by cleaning it up well before handing over the keys. More

Great folks at Metro Ford Mike Jones was helpful, courteous, and very knowledgeable about the vehicles and the buying process. I got a used vehicle and a family member bought Mike Jones was helpful, courteous, and very knowledgeable about the vehicles and the buying process. I got a used vehicle and a family member bought a new vehicle at the same time from him and the process was smooth, communication consistently helpful, and I won't hesitate going back to him for our next purchase. More