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Metropolitan Ford
Eden Prairie, MN
753 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 753 reviews
September 17, 2018
Helped me with two cars in two days. Went well thanks. Mapping on one, oil and lost back logo. Service stayed in touch. They let me know when I could return to the dealership to pick up Went well thanks. Mapping on one, oil and lost back logo. Service stayed in touch. They let me know when I could return to the dealership to pick up the cars. More
by gdohnsorg
Verified CustomerEmployees Worked With
JERRY CHAPMAN, Faissal Bouanane
September 17, 2018
Excellent experience again!! Tony Reyes has always treated my wife & myself with the utmost care in selecting a vehicle. It’s always a painless experience in trading cars & truck Tony Reyes has always treated my wife & myself with the utmost care in selecting a vehicle. It’s always a painless experience in trading cars & trucks. Tony knows what we like in a vehicle & this makes it a fast turn around in the sales process!! More
by HOMERUNFR
Employees Worked With
Chad & Dan in service.., Eric Bjorgaard, TONY REYES, Faissal Bouanane
September 17, 2018
Overcharge and walk away without problem fixed. Repeated experiences over the last 10 years where I bring it in for a problem, and drive out with other problems. I don't think they test drive after Repeated experiences over the last 10 years where I bring it in for a problem, and drive out with other problems. I don't think they test drive after they so-called fix a problem. If they did they would find that they hadn't fixed it. Todd Rutherford is exceptionally wonderful. I always go to him. I trust him. But I don't think them mechanics are doing a good job More
by WENDYM.MN
Employees Worked With
Todd Rutherford is great.
September 17, 2018
Quick Lane Service Saturday Noonish Staff was very prompt/attentive to my visit. They listened carefully to my requests/concerns. After service, mechanic reviewed current condition of Staff was very prompt/attentive to my visit. They listened carefully to my requests/concerns. After service, mechanic reviewed current condition of my vehicle and things I should observe by providing a thorough/understandable explanation. Nice job! More
by btait7
Employees Worked With
Faissal Bouanane
September 17, 2018
Poor customer service Took multiple tries calling to make an appointment. Never got a receipt for service. No copy of work completed. I really don't care to get continue Took multiple tries calling to make an appointment. Never got a receipt for service. No copy of work completed. I really don't care to get continued surveys. More
by SEPPMANL
Employees Worked With
Cannot remember all people I spoke with.
September 17, 2018
Wonderful service! Excellent service by commited personnel; I have nothing to criticize with this Ford dealership. They should keep doing what they’ve been doing. Twen Excellent service by commited personnel; I have nothing to criticize with this Ford dealership. They should keep doing what they’ve been doing. Twenty Three and four!! More
by COLDWATERREALITY
Employees Worked With
I can’t remember names but was pleased by how I was treated. , Eric Bjorgaard, Faissal Bouanane, Brandon Johnston
September 16, 2018
Mike Dixon Mike was incredible and so helpful through the whole process. But even stayed late on a Friday for me to set up my phone and show me the specs in the Mike was incredible and so helpful through the whole process. But even stayed late on a Friday for me to set up my phone and show me the specs in the car. I definitely recommend buying a car from him! More
by Mmfoxc14
Employees Worked With
Mike Dixon
September 13, 2018
Great experience buying a new Ford I purchased a new Ford Escape from Julian Johnson. I am completely satisfied. Julian was professional, knowledgeable and friendly. I would highly rec I purchased a new Ford Escape from Julian Johnson. I am completely satisfied. Julian was professional, knowledgeable and friendly. I would highly recommend him to my family and friends. He took his time to explain the vehicle to me. Thank you, More
by Dave Rutledge
Employees Worked With
Finance man but cant remember his name, JULIAN JOHNSON
September 11, 2018
I Joined the Ford Family All of the team members i engaged with were friendly, personable, and professional. They helped make my experience memorable and I am now part of the All of the team members i engaged with were friendly, personable, and professional. They helped make my experience memorable and I am now part of the Metropolitan Ford family. More
by Cazdavis
Employees Worked With
JULIAN JOHNSON, PAUL PETERSEN
September 07, 2018
Great experience! My wife and I came in to look at leasing a Ford F-150. We worked with Jerry Chapman and we couldn’t be happier. Jerry made the process fast, easy and My wife and I came in to look at leasing a Ford F-150. We worked with Jerry Chapman and we couldn’t be happier. Jerry made the process fast, easy and stress free! Everyone we came into contact was very friendly. You have 2 customers for life! More
by Scott2018
Employees Worked With
JERRY CHAPMAN
