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Metropolitan Ford

Eden Prairie, MN

4.6
753 Reviews

12477 Plaza Dr

Eden Prairie, MN

55344

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Showing 753 reviews

September 17, 2018

Willing to negotiate. Stopped in to look at a Ram 3500. Was allowed to look at the vehicle with out pressure. Test drive with James Schwab and decided to make an offer. More

by swinchell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JAMES SCHWAB
September 17, 2018

The Most incredible experience while buying a car I worked with Jerry and was blown away by how sincere and helpful he was. He went above and beyond to make sure I was getting the best car and even he More

by sophia.held
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JERRY CHAPMAN
September 17, 2018

Traveling to get to the BEST. Any time that I need my 2016 Ford Edge serviced I only go to the Best dealerships to get it done. I like the service provided, the relationships creat More

by BEARSFAN2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The whole service team.
September 17, 2018

Whatever the vehicle you are looking for if it exists and th The whole staff at Metropolitan Ford is fantabulous you can even do it online ordering purchase in 24 hours Ashford Tony he's the best :-) More

by T & G Throne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
All of them were fantastic I'm just really bad with names never had a problem or question that wasn't answered or an issue that wasn't given to address!, TONY REYES, PAUL PETERSEN, Brandon Johnston
September 17, 2018

Review Great staff, will work with you. Didn't feel pressured to buy a car on the spot. But felt listened to and understood with what I was looking for. More

by stephanieschlegelmilch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE KOCH, PAUL PETERSEN
September 17, 2018

See below I have had the same problem for a long time with this Escape and they have not fixed it yet I have been in the shop with this problem at least four t More

by lsolie3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I do not remember but the last one was a manager
Sep 17, 2018 -

Metropolitan Ford responded

I'm sad to hear we have not been able to fix your issue! On here, I obviously can't see who you are to try and fix the issue. Can you call in and talk to either my Service Manager (John Gorence) or my Service Director (Julie Hanson) and let them know what your issues are? That way we can try to make it right for you. Thanks for your business. 952-943-9000

September 17, 2018

I got all my needs taken care of for a reasonable cost. I needed the oil changed, a bulb replaced and a tire replaced. They did it all for 200.00. I think I got a great price for the work done in a timely m More

by thomasgharker45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
September 17, 2018

New tire installation Friendly service team with good attitude. Completed my tire install with minimal wait because of an efficient team effort. Priced matched Dicount Tir More

by Dkamkes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam - service tech, Faissal Bouanane
September 17, 2018

New Staff I have been a customer at MF for many years but the last several visits to the service department were such bad experiences that I was considering ano More

by XPO205
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
September 17, 2018

oil change maintenance Oil change was done in a timely fashion - highlighted a few areas of future needs, but no hard core pressure to do additional work, which I appreciate More

by ScotI
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Faissal Bouanane
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