Back

Metropolitan Ford

Eden Prairie, MN

4.6
753 Reviews

12477 Plaza Dr

Eden Prairie, MN

55344

Directions

By Type

Showing 753 reviews

September 17, 2018

Great customer service Chad was super helpful and explained things in a way I could understand. Customer service is always great there which I why I go out of my way to brin More

by hannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Hird
September 17, 2018

5 Stars Friendly, attentive, quick. I was in for recall work and a warranty item. They asked if it was OK to keep all day, but had it back to me before noon More

by HLLRBECKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall
September 17, 2018

Freindly, responsive to needs Our sales person was willing to work with us to get us the price we were comfortable with. Very friendly and responsive to our needs. More

by ford-f150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Donnelly, Brandon Johnston
September 17, 2018

I love this dealer Very efficient and got all my questions answered right away. Bob set up appointments for extra add one and handled it all, well done. Best auto purcha More

by jaytomaszewski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
BOB SPEWEIK
September 17, 2018

Excellent! I had an excellent experience with a great salesman that did not pressure me and answered all my random questions. The dealership stuck to the quoted More

by d.kieschnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN RAINVILLE, PAUL PETERSEN, Brandon Johnston
September 17, 2018

Car wash Everything was great ......But when the car came out of the car wash, it was not dry and I did not have my towels. So by the time I got home I had w More

by MARK.MONSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TONY REYES
September 17, 2018

New tires, price matched with great service. I had 4 new tires installed at competitor price with the road hazard option that paid for it self twice on the last set of tires. Goodyear had an $80 More

by K.NOUIS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Beckman
September 17, 2018

Great on time service , was finished well before the time stated when I arrived. Dealt with recall and normal service in a very timely manner More

by DHSODAHL
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Rutherford
September 17, 2018

Very pleasant experience ! I didn't feel pushed I felt that I was in charge my decision of what vehicle I was interested in. John (my salesman) was very patient and kind. I felt More

by mskellyann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think it was Eric Bjorgaard not sure., Eric Bjorgaard, JOHN RAINVILLE, PAUL PETERSEN
September 17, 2018

Excellent Experience I brought my truck in for a 20,000 service. Brian was my service advisor and he did an excellent job explaining the services to be done, cost, etc. I More

by jperk37
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
...
25
...