Metropolitan Ford
Eden Prairie, MN
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Great customer service Chad was super helpful and explained things in a way I could understand. Customer service is always great there which I why I go out of my way to brin Chad was super helpful and explained things in a way I could understand. Customer service is always great there which I why I go out of my way to bring my vehicle in there. More
5 Stars Friendly, attentive, quick. I was in for recall work and a warranty item. They asked if it was OK to keep all day, but had it back to me before noon Friendly, attentive, quick. I was in for recall work and a warranty item. They asked if it was OK to keep all day, but had it back to me before noon. Shuttle service is nice as well. More
Freindly, responsive to needs Our sales person was willing to work with us to get us the price we were comfortable with. Very friendly and responsive to our needs. Our sales person was willing to work with us to get us the price we were comfortable with. Very friendly and responsive to our needs. More
I love this dealer Very efficient and got all my questions answered right away. Bob set up appointments for extra add one and handled it all, well done. Best auto purcha Very efficient and got all my questions answered right away. Bob set up appointments for extra add one and handled it all, well done. Best auto purchase I’ve had! More
Excellent! I had an excellent experience with a great salesman that did not pressure me and answered all my random questions. The dealership stuck to the quoted I had an excellent experience with a great salesman that did not pressure me and answered all my random questions. The dealership stuck to the quoted price and worked with me to fit my budget. I highly recommend buying your Ford here! More
Car wash Everything was great ......But when the car came out of the car wash, it was not dry and I did not have my towels. So by the time I got home I had w Everything was great ......But when the car came out of the car wash, it was not dry and I did not have my towels. So by the time I got home I had water spots and the car looked worse than when I came in.... More
New tires, price matched with great service. I had 4 new tires installed at competitor price with the road hazard option that paid for it self twice on the last set of tires. Goodyear had an $80 I had 4 new tires installed at competitor price with the road hazard option that paid for it self twice on the last set of tires. Goodyear had an $80 rebate to boot. Also got an oil change that includes a tire rotation on my next service. Their shuttle made the process painless. Very pleased. More
Great on time service , was finished well before the time stated when I arrived. Dealt with recall and normal service in a very timely manner , was finished well before the time stated when I arrived. Dealt with recall and normal service in a very timely manner More
Very pleasant experience ! I didn't feel pushed I felt that I was in charge my decision of what vehicle I was interested in. John (my salesman) was very patient and kind. I felt I didn't feel pushed I felt that I was in charge my decision of what vehicle I was interested in. John (my salesman) was very patient and kind. I felt very comfortable unlike other experiences that I've had at dealerships. Everything was done in a timely manner and it was a pleasure doing business. More
Excellent Experience I brought my truck in for a 20,000 service. Brian was my service advisor and he did an excellent job explaining the services to be done, cost, etc. I I brought my truck in for a 20,000 service. Brian was my service advisor and he did an excellent job explaining the services to be done, cost, etc. I was happy with the work done and the price charged. More