Metropolitan Ford
Eden Prairie, MN
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Great service from Met Ford Todd always goes the extra mile for his customers. He is a main reason we continue to use Metropolitan Ford for our vehicle purchases and service. Todd always goes the extra mile for his customers. He is a main reason we continue to use Metropolitan Ford for our vehicle purchases and service. More
Very efficient and organized. Metropolitan Ford has been my dealer sense 2000 and treated me with the best deals. I have purchase or leased six vehicles from them and Jerry Chapman Metropolitan Ford has been my dealer sense 2000 and treated me with the best deals. I have purchase or leased six vehicles from them and Jerry Chapman has been my sales rep. More
Different year, same quality transaction I have been buying new Fords for almost 40 years now & the majority of those have been sold to me by the most knowledgable, congenial and competent s I have been buying new Fords for almost 40 years now & the majority of those have been sold to me by the most knowledgable, congenial and competent salesman I know, Jerry Chapman. The speed and ease of the new car transaction @ Metropolitan Ford is the reason I keep coming back there & why I have referred many others to buy their vehicles there. More
Very good service I recieved very good service from Todd and Dave. Todd was very friendly = Dave very quick to finish the work he needed to do on my truck. I recieved very good service from Todd and Dave. Todd was very friendly = Dave very quick to finish the work he needed to do on my truck. More
Bought a used.vehicle I needed to find a replacement car immediately and Tony Reyes helped me find a great used vehicle. Im Very happy with the great service! I needed to find a replacement car immediately and Tony Reyes helped me find a great used vehicle. Im Very happy with the great service! More
Great service. Friendly Saleman Felt like there was no pressure. Julian was helpful and we were satisfied with our experience. This was a completely hassle-free experience. This w Felt like there was no pressure. Julian was helpful and we were satisfied with our experience. This was a completely hassle-free experience. This was the 4th car we bought from this dealership==so we wouldn't have returned if they didn't treat us well. More
Knowledgable salesperson. Easy and Fast Purchase! Tony Reyes has always been great to work with. We have bought / leased several cars from him! But, please...no manager visit! He was annoying and p Tony Reyes has always been great to work with. We have bought / leased several cars from him! But, please...no manager visit! He was annoying and pressure sales are not becoming! Just let Tony close the deal! More
Wonderful fast service I brought my 2017 Explorer sport into metropolitan ford to get a few things done, and I was happily surprised at how quick the work was done and how p I brought my 2017 Explorer sport into metropolitan ford to get a few things done, and I was happily surprised at how quick the work was done and how painless it was. Jes summer and John (manager) were both very helpful and thorough and fixed my issues without question. They helped me fix a camera and front speaker issue, and some minor repair on my trunk in just two business days. I am relieved to find a dealership I can finally trust and actually like taking my car to get fixed! More
Component Repair I had a windshield flashing (not sure of the exact term) fly off the car during a recent highway trip. Came the service dept early the morning of my I had a windshield flashing (not sure of the exact term) fly off the car during a recent highway trip. Came the service dept early the morning of my return. The service lanes were virtually devoid of customers and there were at least three service attendants there doing something on their computers and such when I came in. Came in all the way to the front of the line and stopped. Got out and waited for an acknowledgement of my presence. Waited 15 to 20 minutes before a gentleman not even directly connected to providing support got the attention of a service attendant to help me. Once that was taken care of the repair was handled quickly and effortlessly on my part. The start of the process was my only complaint and if there hadn’t been another vehicle blocking the entrance I would have left and found another Ford dealer More
Easy leasing Although I did not lease again, as we are moving to Florida, I have the found the dealership to be accommodating and easy to deal with. I worked wit Although I did not lease again, as we are moving to Florida, I have the found the dealership to be accommodating and easy to deal with. I worked with Tony on three leases; and, should I need to lease again or buy, I will return. More