Metropolitan Ford

Back to School Special It's so nice to be able to bring my vehicle in and know that things are taken care of properly without taking advantage of me. I will continue buying It's so nice to be able to bring my vehicle in and know that things are taken care of properly without taking advantage of me. I will continue buying and maintaining my vehicles at Metropolitan Ford. More

Purchasing our Explorer Our salesman and the finance team were very helpful and professional. They were patient while my husband and I worked through the division making proc Our salesman and the finance team were very helpful and professional. They were patient while my husband and I worked through the division making process. I a so appreciative of Mark our salesman who helped me set up the Ford app on my phone and walked me through using all the features. More

Came in for wiper blades Went to metropolitan ford for wiper blades for my fleet vehicle ( non ford), already had it pre-approved, the service advisor seemed annoyed when I to Went to metropolitan ford for wiper blades for my fleet vehicle ( non ford), already had it pre-approved, the service advisor seemed annoyed when I told him it was pre-approved for wiper blades and he would only need to call with the price. But in the end the blades were replaced. More

Efficient and Effective The service work on my Raptor was completed ahead of schedule. The service advisor did a great job communicating and the cashier was friendly and eff The service work on my Raptor was completed ahead of schedule. The service advisor did a great job communicating and the cashier was friendly and efficient. Every one I have worked with at this dealership starting with Mike Jones when I first purchased my two Raptors has been solution oriented and fun to work with. Thank you! Brian Dunn More

Thanks Mike and John Mike and John got my wife’s Escape in when the check engine light came on, Diagnosed and fixed in one day! Can’t beat that service. Mike and John got my wife’s Escape in when the check engine light came on, Diagnosed and fixed in one day! Can’t beat that service. More

Swing and a miss! Metropolitan Ford once again came up to bat and again missed the mark! Came in for an express lube and left almost 1.5 hours later possibly if the se Metropolitan Ford once again came up to bat and again missed the mark! Came in for an express lube and left almost 1.5 hours later possibly if the service advisor spent less time patting himself on the back things could have gone smoother! Also what happened to the free car wash? More

Ford service John your service dept. manager got the difficult job solved. Kudos too him!!! Was apprehensive about having the job done right the first time. John t John your service dept. manager got the difficult job solved. Kudos too him!!! Was apprehensive about having the job done right the first time. John took me to a technician named Tom, we discussed the issue, came up with a solution and fixed the rear clutch pack by only changing the fluid and adding double the amount of special additive manufacturer recommended. Last time I had to pay $1800.00 for a new clutch pack!!!! More

Good experience I was treated with courtesy and hospitality and respect. My car was serviced in a timely manner. I was made to feel at home. A very positive experienc I was treated with courtesy and hospitality and respect. My car was serviced in a timely manner. I was made to feel at home. A very positive experience. More

GREAT!!!! Outstanding team mike k and finance person worked hard i really needed a new car and they got it done Will be back for our next purschase thanks so m Outstanding team mike k and finance person worked hard i really needed a new car and they got it done Will be back for our next purschase thanks so much God bless More

Engine service Todd Rutherford kept me updated with status of my car repair. He described the situation and the possible scenarios and timeframes. He helped with all Todd Rutherford kept me updated with status of my car repair. He described the situation and the possible scenarios and timeframes. He helped with all aspects of he repair with fleet, car rental. The timeframe was a little lengthy but knew it would be handled because Todd Rutherford was taking care of it. I have already referred the service department to others. Thanks! More