Metropolitan Ford

missing problem This car has had a missing problem since it had about 8000 miles on it. It has been in the shop while still missing and the trouble light is on for t This car has had a missing problem since it had about 8000 miles on it. It has been in the shop while still missing and the trouble light is on for this at least five times that I can document plus several other times to check the codes and these were not documented because there were no codes found so they said "there was nothing they could fix because of the lack of codes". They keep telling me to bring it in when it is still missing and the trouble light is on............which is difficult because they are closed at times this happens of I am out of town, The shop did a "repair" once for something unrelated thinking this would solve the problem and the writer said he was not sure it fixed the problem and to bring it back if it happened again.............those comments are not in any of the records............ More

Outstanding Dan was great to work with and made the entire process very simple. I initially connected with him via email to talk prices and inventory and he was v Dan was great to work with and made the entire process very simple. I initially connected with him via email to talk prices and inventory and he was very responsive More

awesome Very friendly and easy to work with. Staff was professional and listened to what we were looking for and the price range we were looking in. Very friendly and easy to work with. Staff was professional and listened to what we were looking for and the price range we were looking in. More

Oil change It took about two hours, that would be the only downfall. The price was great! The people who work there are friendly. I would recommend this place. It took about two hours, that would be the only downfall. The price was great! The people who work there are friendly. I would recommend this place. More

Very knowledgeable salesman and exceptional staff.The exper The experience was great and seamless . The staff made sure that everything was done correctly and in a timely fashion . I felt that I got a fair pr The experience was great and seamless . The staff made sure that everything was done correctly and in a timely fashion . I felt that I got a fair price for my other vehicle. More

Hard Working We were far apart!!! on the trade in. I didn't thing we could find the middle of the road on this deal, but nobody gave up, just keep pounding at each We were far apart!!! on the trade in. I didn't thing we could find the middle of the road on this deal, but nobody gave up, just keep pounding at each other. low and behold, have to give the boys credit they worked hard we got the deal done. Thank you More

Great experience! The car buying process can be complicated, but they made it simple & problem free. Specifically took the time to thoroughly walk through the details o The car buying process can be complicated, but they made it simple & problem free. Specifically took the time to thoroughly walk through the details of the new vehicle & technology. More

Quick Lane Service on 9.28.18 Excellent rating for professional service by Chad Hird regarding Ford Escape care services. Identified what needed to occur, timeline and future servi Excellent rating for professional service by Chad Hird regarding Ford Escape care services. Identified what needed to occur, timeline and future services. Also pointed out a recall that I should address. More

Service Excellent customer service from Todd Rutherford. I am a long time customer and will continue to buy from Metropolitan Ford as well as seek service the Excellent customer service from Todd Rutherford. I am a long time customer and will continue to buy from Metropolitan Ford as well as seek service there. Thank you. More

Service for Recall Quick service, friendly staff. Easy in and out with no problems whatsoever. Took less time than I anticipated. Process of booking appointment was e Quick service, friendly staff. Easy in and out with no problems whatsoever. Took less time than I anticipated. Process of booking appointment was easy and they were quick to get my on the schedule. More