Metropolitan Ford

Satisfied customer I was satisfied with my service. The technician did not try to talk me into any add'l services. That was a relief, and I appreciated that. I was satisfied with my service. The technician did not try to talk me into any add'l services. That was a relief, and I appreciated that. More

Perfect... service, friendliness and exp Perfect service, friendliness and expertise. There were no charges for my service... done in a timely manner. I will return to this dealership for s Perfect service, friendliness and expertise. There were no charges for my service... done in a timely manner. I will return to this dealership for service. More

Service experiwnce A great service experience very prompt calling back with the diagnosis and car was done hours before it was due! Unheard of! Very pleasantly surprised A great service experience very prompt calling back with the diagnosis and car was done hours before it was due! Unheard of! Very pleasantly surprised to have the bill 70 dollars lower than what was quoted and was given a 50.00 discount coupon towards the total. Very nice! I would highly recommend this store! More

Great service I pulled in to the quick lane, told Chad what I wanted done, and he took the car. I sat in the waiting room for less than an hour. It was awesome. I pulled in to the quick lane, told Chad what I wanted done, and he took the car. I sat in the waiting room for less than an hour. It was awesome. More

Fast and friendly service Got right in, the people were great. It was raining and I got a rain check for a car wash. The coffee was free too. Got right in, the people were great. It was raining and I got a rain check for a car wash. The coffee was free too. More

In and out with genuine customer service Service team was efficient, communicated well and even went above and beyond by giving me some rubber stoppers that fell out of my trunk door. Service team was efficient, communicated well and even went above and beyond by giving me some rubber stoppers that fell out of my trunk door. More

Oil Change, Tire Check Minimal waiting time. Good and thorough review on future needs. This is our second card and I am trying to get by with minimal service. Minimal waiting time. Good and thorough review on future needs. This is our second card and I am trying to get by with minimal service. More

missing problem This car has had a missing problem since it had about 8000 miles on it. It has been in the shop while still missing and the trouble light is on for t This car has had a missing problem since it had about 8000 miles on it. It has been in the shop while still missing and the trouble light is on for this at least five times that I can document plus several other times to check the codes and these were not documented because there were no codes found so they said "there was nothing they could fix because of the lack of codes". They keep telling me to bring it in when it is still missing and the trouble light is on............which is difficult because they are closed at times this happens of I am out of town, The shop did a "repair" once for something unrelated thinking this would solve the problem and the writer said he was not sure it fixed the problem and to bring it back if it happened again.............those comments are not in any of the records............ More

Hard Working We were far apart!!! on the trade in. I didn't thing we could find the middle of the road on this deal, but nobody gave up, just keep pounding at each We were far apart!!! on the trade in. I didn't thing we could find the middle of the road on this deal, but nobody gave up, just keep pounding at each other. low and behold, have to give the boys credit they worked hard we got the deal done. Thank you More

Great experience! The car buying process can be complicated, but they made it simple & problem free. Specifically took the time to thoroughly walk through the details o The car buying process can be complicated, but they made it simple & problem free. Specifically took the time to thoroughly walk through the details of the new vehicle & technology. More